TrustArc Individual Rights Manager

TrustArc Individual Rights Manager is an automated privacy request and Data Subject Access Request (DSAR) management solution engineered to streamline the intake, verification, fulfillment, and auditing of consumer privacy requests under regulations like GDPR, CCPA/CPRA, and LGPD. By automating complex manual request workflows, it enables organizations to handle high volumes of consumer data access, deletion, and correction requests securely and within statutory deadlines.

The cloud SaaS platform integrates directly into customer web portals and corporate privacy pages via branded, secure intake forms, while connecting with enterprise databases, cloud storage repositories, CRM systems like Salesforce, and IT ticketing platforms via automated APIs. It incorporates identity verification integrations to validate requestor identities before sensitive personal records are retrieved, alongside automated redaction tools to protect third-party information in fulfillment documents. Common deployment scenarios include processing consumer data deletion requests, compiling customer data access reports, managing do-not-sell-or-share requests, and tracking statutory response deadlines.

With automated workflow orchestration and end-to-end audit logging, TrustArc Individual Rights Manager eliminates manual email tracking and reduces request fulfillment timelines from weeks to hours. Privacy managers gain real-time visibility into active requests, assigned fulfillment tasks across internal departments, and SLA compliance metrics. The solution minimizes the risk of regulatory non-compliance fines, protects consumer privacy rights, and ensures secure, transparent customer communication throughout the fulfillment lifecycle.