Veeam Service Provider Console

Veeam Service Provider Console is a centralized, multi-tenant management and remote monitoring platform purpose-built for managed service providers (MSPs) and distributed enterprise IT organizations to deliver Backup-as-a-Service (BaaS) and Disaster-Recovery-as-a-Service (DRaaS). Providing a single web-based command center, it streamlines client onboarding, remote backup agent deployment, license management, and automated client billing.

The software deploys on Windows Server hardware or in cloud environments, managing distributed Veeam installations across customer data centers, remote branches, and public clouds. It communicates securely over encrypted cloud gateways with Veeam Backup & Replication servers, Veeam Agents for Windows, Linux, and Mac, and Veeam Backup for Microsoft 365. Common operational use cases include monitoring backup job status across hundreds of client companies, deploying and configuring backup agents remotely, automating monthly billing and usage invoicing based on protected workloads, and providing clients with self-service backup management portals.

Featuring pre-built integrations with leading Professional Services Automation (PSA) and Remote Monitoring and Management (RMM) platforms—such as ConnectWise, Autotask, and Kaseya—the console automates operational ticket creation and contract billing synchronization. MSP administrators gain real-time visibility into customer backup health, unmanaged workloads, and security alerts. The solution eliminates administrative service delivery friction, lowers operational costs, and empowers service providers to scale profitable data protection services efficiently.