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Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.

SuperOps PSAAtera IT Management Platform2 of 3 products
SuperOps logo

SuperOps PSA

by SuperOps

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Atera logo

Atera IT Management Platform

by Atera

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Overview

What it is

SuperOps PSA

SuperOps PSA delivers ticketing with SLAs and automated routing and escalation for MSP ticketing. Explore its PSA capabilities, deployment choices and top competitors.

Atera IT Management Platform

Atera IT Management Platform: unified RMM and PSA, actionable AI troubleshooting and unlimited endpoint management. Built for IT Operations. Compare PSA alternatives.

Product type

SuperOps PSA

Professional Services Automation (PSA)

Atera IT Management Platform

AI-Powered Unified RMM & PSA Management Suite

Best for

SuperOps PSA

MSPs, IT Service Providers

Atera IT Management Platform

MSPs, IT Support Teams, Technology Providers, SMBs

Pricing

Pricing model

SuperOps PSA

Contact Vendor

Atera IT Management Platform

Contact Vendor

Free trial

SuperOps PSA

Free trial: yes

Atera IT Management Platform

Free trial: yes

Deployment

Deployment options

SuperOps PSA

SaaSCloud

Atera IT Management Platform

SaaSCloud

Deployment details

SuperOps PSA

Cloud (SaaS); SaaS

Atera IT Management Platform

Cloud-native SaaS; Unified Portal; Cloud-native SaaS; Multi-tenant portal

Data residency

SuperOps PSA

Atera IT Management Platform

US; EU; Global

Key features

What it offers

SuperOps PSA

  • Ticketing with SLAs
  • Automated routing and escalation
  • Time tracking
  • Client portal
  • Contract management
  • Billing and invoicing
  • Project management
  • Quoting

Atera IT Management Platform

  • Unified RMM and PSA
  • Actionable AI troubleshooting
  • Unlimited endpoint management
  • Automated patch management
  • Contract billing
  • PSA
  • Remote Monitoring and Management
  • IT Service Management

Platform & access

API access

SuperOps PSA

API access: yes

Atera IT Management Platform

API access: yes

Single sign-on (SSO)

SuperOps PSA

SSO: yes

Atera IT Management Platform

SSO: yes

Role-based access (RBAC)

SuperOps PSA

RBAC: yes

Atera IT Management Platform

RBAC: yes

Multi-tenant

SuperOps PSA

Multi-tenant: yes

Atera IT Management Platform

Multi-tenant: yes

Mobile app

SuperOps PSA

Mobile app: yes

Atera IT Management Platform

Mobile app: yes

Supported platforms

SuperOps PSA

WebiOSAndroid

Atera IT Management Platform

WindowsmacOSLinuxSNMPiOSAndroidWeb

Compliance

SuperOps PSA

SOC 2 Type IIGDPR

Atera IT Management Platform

SOC 2 Type IIISO 27001GDPRHIPAA

Integrations & coverage

Integrations

SuperOps PSA

SuperOps RMMQuickBooksXeroMicrosoft 365SlackMicrosoft TeamsPax8

Atera IT Management Platform

Microsoft 365QuickBooksXeroSplashtopAnyDeskOpenAI

Industries

SuperOps PSA

MSPsIT Service Providers

Atera IT Management Platform

MSPsIT Support TeamsTechnology ProvidersSMBs

Regions

SuperOps PSA

Global

Atera IT Management Platform

GlobalUSEU

Vendor

Company

SuperOps PSA

SuperOps

Atera IT Management Platform

Atera

Headquarters

SuperOps PSA

Chennai, India

Atera IT Management Platform

Tel Aviv, Israel

Company size

SuperOps PSA

201-500

Atera IT Management Platform

201-500

Founded

SuperOps PSA

2020

Atera IT Management Platform

2011

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