SuperOps logo

SuperOps PSA

by SuperOpsVerified

SuperOps PSA delivers ticketing with SLAs and automated routing and escalation for MSP ticketing. Explore its PSA capabilities, deployment choices and top competitors.

Product Type
Professional Services Automation (PSA)
Deployment
SaaS / Cloud
Industries
2+ industries
Regions
Global
Free Trial
Yes
Pricing
Contact Vendor

About SuperOps PSA

SuperOps PSA is the professional services automation part of the SuperOps platform, built to help managed service providers run the business side of IT service delivery. It covers the full cycle from a client request to an invoice, sharing data with SuperOps RMM so alerts, assets and tickets stay connected.

Categories & Subcategories

Key Features

10 capabilities that SuperOps PSA offers.

Ticketing with SLAs

Automated routing and escalation

Time tracking

Client portal

Contract management

Billing and invoicing

Use Cases

MSP ticketing
SLA management
Contract billing
Technician utilization tracking

Industries Served

SuperOps PSA is used across 2+ industries.

MSPs
IT Service Providers

Regions

Global

Integrations

Works with the tools teams already use

SuperOps RMM
QuickBooks
Xero
Microsoft 365
Slack
Microsoft Teams
Pax8

Deployment Options

Flexible deployment to meet your needs

SaaSCloud

Platform & Access

What SuperOps PSA supports, at a glance.

  • API accessYes
  • Single sign-on (SSO)Yes
  • Role-based access (RBAC)Yes
  • Multi-tenantYes
  • Mobile appYes

Security & Compliance

Standards, regulations, and frameworks this product aligns with.

  • SOCSOC 2
  • GDPRGDPR
Supported platforms
WebiOSAndroid
Operating systems
OS-independent (SaaS)
Browser support
ChromeEdgeFirefoxSafari
Languages supported
English
Deployment details
Cloud (SaaS); SaaS

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