Compare products
Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.
| Product | Syncro PSA by Syncro View product | SuperOps PSA by SuperOps View product |
|---|---|---|
| Overview | ||
| What it is | Syncro PSA is a professional services automation & helpdesk platform for MSP service desk management and client billing automation. See features and PSA alternatives. | SuperOps PSA delivers ticketing with SLAs and automated routing and escalation for MSP ticketing. Explore its PSA capabilities, deployment choices and top competitors. |
| Product type | Professional Services Automation (PSA) & Helpdesk Platform | Professional Services Automation (PSA) |
| Best for | Managed Service Providers (MSPs), IT Services, IT Consulting, System Integrators | MSPs, IT Service Providers |
| Pricing | ||
| Pricing model | Contact Vendor | Contact Vendor |
| Free trial | Free trial: yes | Free trial: yes |
| Deployment | ||
| Deployment options | SaaSCloud | SaaSCloud |
| Deployment details | Cloud SaaS; Cloud SaaS | Cloud (SaaS); SaaS |
| Data residency | United States; Australia | |
| Key features | ||
| What it offers |
|
|
| Platform & access | ||
| API access | API access: yes | API access: yes |
| Single sign-on (SSO) | SSO: yes | SSO: yes |
| Role-based access (RBAC) | RBAC: yes | RBAC: yes |
| Multi-tenant | Multi-tenant: yes | Multi-tenant: yes |
| Mobile app | Mobile app: yes | Mobile app: yes |
| Supported platforms | Web browsersMobile browsers | WebiOSAndroid |
| Compliance | SOC 2 Type IIGDPR | SOC 2 Type IIGDPR |
| Integrations & coverage | ||
| Integrations | QuickBooks OnlineXeroStripeSyncro RMMPax8Zapier | SuperOps RMMQuickBooksXeroMicrosoft 365SlackMicrosoft TeamsPax8 |
| Industries | Managed Service Providers (MSPs)IT ServicesIT ConsultingSystem Integrators | MSPsIT Service Providers |
| Regions | Global | Global |
| Vendor | ||
| Company | Syncro | SuperOps |
| Headquarters | Seattle, Washington, USA | Chennai, India |
| Company size | 201-500 | 201-500 |
| Founded | 2017 | 2020 |
Overview
What it is
Syncro PSA
Syncro PSA is a professional services automation & helpdesk platform for MSP service desk management and client billing automation. See features and PSA alternatives.SuperOps PSA
SuperOps PSA delivers ticketing with SLAs and automated routing and escalation for MSP ticketing. Explore its PSA capabilities, deployment choices and top competitors.Product type
Syncro PSA
Professional Services Automation (PSA) & Helpdesk PlatformSuperOps PSA
Professional Services Automation (PSA)Best for
Syncro PSA
Managed Service Providers (MSPs), IT Services, IT Consulting, System IntegratorsSuperOps PSA
MSPs, IT Service ProvidersPricing
Pricing model
Syncro PSA
Contact VendorSuperOps PSA
Contact VendorFree trial
Syncro PSA
Free trial: yesSuperOps PSA
Free trial: yesDeployment
Deployment options
Syncro PSA
SuperOps PSA
Deployment details
Syncro PSA
Cloud SaaS; Cloud SaaSSuperOps PSA
Cloud (SaaS); SaaSData residency
Syncro PSA
United States; AustraliaSuperOps PSA
Key features
What it offers
Syncro PSA
- Automated ticket lifecycle
- Recurring contract billing
- Technician time tracking
- Customer portal
- SLA management
- Accounting synchronization
- Stripe payments
- MSP service desk management
SuperOps PSA
- Ticketing with SLAs
- Automated routing and escalation
- Time tracking
- Client portal
- Contract management
- Billing and invoicing
- Project management
- Quoting
Platform & access
API access
Syncro PSA
API access: yesSuperOps PSA
API access: yesSingle sign-on (SSO)
Syncro PSA
SSO: yesSuperOps PSA
SSO: yesRole-based access (RBAC)
Syncro PSA
RBAC: yesSuperOps PSA
RBAC: yesMulti-tenant
Syncro PSA
Multi-tenant: yesSuperOps PSA
Multi-tenant: yesMobile app
Syncro PSA
Mobile app: yesSuperOps PSA
Mobile app: yesSupported platforms
Syncro PSA
SuperOps PSA
Compliance
Syncro PSA
SuperOps PSA
Integrations & coverage
Integrations
Syncro PSA
SuperOps PSA
Industries
Syncro PSA
SuperOps PSA
Regions
Syncro PSA
SuperOps PSA
Vendor
Company
Syncro PSA
SyncroSuperOps PSA
SuperOpsHeadquarters
Syncro PSA
Seattle, Washington, USASuperOps PSA
Chennai, IndiaCompany size
Syncro PSA
201-500SuperOps PSA
201-500Founded
Syncro PSA
2017SuperOps PSA
2020