Compare products
Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.
| Product | Syncro PSA by Syncro View product | Atera IT Management Platform by Atera View product |
|---|---|---|
| Overview | ||
| What it is | Syncro PSA is a professional services automation & helpdesk platform for MSP service desk management and client billing automation. See features and PSA alternatives. | Atera IT Management Platform: unified RMM and PSA, actionable AI troubleshooting and unlimited endpoint management. Built for IT Operations. Compare PSA alternatives. |
| Product type | Professional Services Automation (PSA) & Helpdesk Platform | AI-Powered Unified RMM & PSA Management Suite |
| Best for | Managed Service Providers (MSPs), IT Services, IT Consulting, System Integrators | MSPs, IT Support Teams, Technology Providers, SMBs |
| Pricing | ||
| Pricing model | Contact Vendor | Contact Vendor |
| Free trial | Free trial: yes | Free trial: yes |
| Deployment | ||
| Deployment options | SaaSCloud | SaaSCloud |
| Deployment details | Cloud SaaS; Cloud SaaS | Cloud-native SaaS; Unified Portal; Cloud-native SaaS; Multi-tenant portal |
| Data residency | United States; Australia | US; EU; Global |
| Key features | ||
| What it offers |
|
|
| Platform & access | ||
| API access | API access: yes | API access: yes |
| Single sign-on (SSO) | SSO: yes | SSO: yes |
| Role-based access (RBAC) | RBAC: yes | RBAC: yes |
| Multi-tenant | Multi-tenant: yes | Multi-tenant: yes |
| Mobile app | Mobile app: yes | Mobile app: yes |
| Supported platforms | Web browsersMobile browsers | WindowsmacOSLinuxSNMPiOSAndroidWeb |
| Compliance | SOC 2 Type IIGDPR | SOC 2 Type IIISO 27001GDPRHIPAA |
| Integrations & coverage | ||
| Integrations | QuickBooks OnlineXeroStripeSyncro RMMPax8Zapier | Microsoft 365QuickBooksXeroSplashtopAnyDeskOpenAI |
| Industries | Managed Service Providers (MSPs)IT ServicesIT ConsultingSystem Integrators | MSPsIT Support TeamsTechnology ProvidersSMBs |
| Regions | Global | GlobalUSEU |
| Vendor | ||
| Company | Syncro | Atera |
| Headquarters | Seattle, Washington, USA | Tel Aviv, Israel |
| Company size | 201-500 | 201-500 |
| Founded | 2017 | 2011 |
Overview
What it is
Syncro PSA
Syncro PSA is a professional services automation & helpdesk platform for MSP service desk management and client billing automation. See features and PSA alternatives.Atera IT Management Platform
Atera IT Management Platform: unified RMM and PSA, actionable AI troubleshooting and unlimited endpoint management. Built for IT Operations. Compare PSA alternatives.Product type
Syncro PSA
Professional Services Automation (PSA) & Helpdesk PlatformAtera IT Management Platform
AI-Powered Unified RMM & PSA Management SuiteBest for
Syncro PSA
Managed Service Providers (MSPs), IT Services, IT Consulting, System IntegratorsAtera IT Management Platform
MSPs, IT Support Teams, Technology Providers, SMBsPricing
Pricing model
Syncro PSA
Contact VendorAtera IT Management Platform
Contact VendorFree trial
Syncro PSA
Free trial: yesAtera IT Management Platform
Free trial: yesDeployment
Deployment options
Syncro PSA
Atera IT Management Platform
Deployment details
Syncro PSA
Cloud SaaS; Cloud SaaSAtera IT Management Platform
Cloud-native SaaS; Unified Portal; Cloud-native SaaS; Multi-tenant portalData residency
Syncro PSA
United States; AustraliaAtera IT Management Platform
US; EU; GlobalKey features
What it offers
Syncro PSA
- Automated ticket lifecycle
- Recurring contract billing
- Technician time tracking
- Customer portal
- SLA management
- Accounting synchronization
- Stripe payments
- MSP service desk management
Atera IT Management Platform
- Unified RMM and PSA
- Actionable AI troubleshooting
- Unlimited endpoint management
- Automated patch management
- Contract billing
- PSA
- Remote Monitoring and Management
- IT Service Management
Platform & access
API access
Syncro PSA
API access: yesAtera IT Management Platform
API access: yesSingle sign-on (SSO)
Syncro PSA
SSO: yesAtera IT Management Platform
SSO: yesRole-based access (RBAC)
Syncro PSA
RBAC: yesAtera IT Management Platform
RBAC: yesMulti-tenant
Syncro PSA
Multi-tenant: yesAtera IT Management Platform
Multi-tenant: yesMobile app
Syncro PSA
Mobile app: yesAtera IT Management Platform
Mobile app: yesSupported platforms
Syncro PSA
Atera IT Management Platform
Compliance
Syncro PSA
Atera IT Management Platform
Integrations & coverage
Integrations
Syncro PSA
Atera IT Management Platform
Industries
Syncro PSA
Atera IT Management Platform
Regions
Syncro PSA
Atera IT Management Platform
Vendor
Company
Syncro PSA
SyncroAtera IT Management Platform
AteraHeadquarters
Syncro PSA
Seattle, Washington, USAAtera IT Management Platform
Tel Aviv, IsraelCompany size
Syncro PSA
201-500Atera IT Management Platform
201-500Founded
Syncro PSA
2017Atera IT Management Platform
2011