Compare products
Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.
| Product | SuperOps PSA by SuperOps View product | Syncro PSA by Syncro View product |
|---|---|---|
| Overview | ||
| What it is | SuperOps PSA delivers ticketing with SLAs and automated routing and escalation for MSP ticketing. Explore its PSA capabilities, deployment choices and top competitors. | Syncro PSA is a professional services automation & helpdesk platform for MSP service desk management and client billing automation. See features and PSA alternatives. |
| Product type | Professional Services Automation (PSA) | Professional Services Automation (PSA) & Helpdesk Platform |
| Best for | MSPs, IT Service Providers | Managed Service Providers (MSPs), IT Services, IT Consulting, System Integrators |
| Pricing | ||
| Pricing model | Contact Vendor | Contact Vendor |
| Free trial | Free trial: yes | Free trial: yes |
| Deployment | ||
| Deployment options | SaaSCloud | SaaSCloud |
| Deployment details | Cloud (SaaS); SaaS | Cloud SaaS; Cloud SaaS |
| Data residency | United States; Australia | |
| Key features | ||
| What it offers |
|
|
| Platform & access | ||
| API access | API access: yes | API access: yes |
| Single sign-on (SSO) | SSO: yes | SSO: yes |
| Role-based access (RBAC) | RBAC: yes | RBAC: yes |
| Multi-tenant | Multi-tenant: yes | Multi-tenant: yes |
| Mobile app | Mobile app: yes | Mobile app: yes |
| Supported platforms | WebiOSAndroid | Web browsersMobile browsers |
| Compliance | SOC 2 Type IIGDPR | SOC 2 Type IIGDPR |
| Integrations & coverage | ||
| Integrations | SuperOps RMMQuickBooksXeroMicrosoft 365SlackMicrosoft TeamsPax8 | QuickBooks OnlineXeroStripeSyncro RMMPax8Zapier |
| Industries | MSPsIT Service Providers | Managed Service Providers (MSPs)IT ServicesIT ConsultingSystem Integrators |
| Regions | Global | Global |
| Vendor | ||
| Company | SuperOps | Syncro |
| Headquarters | Chennai, India | Seattle, Washington, USA |
| Company size | 201-500 | 201-500 |
| Founded | 2020 | 2017 |
Overview
What it is
SuperOps PSA
SuperOps PSA delivers ticketing with SLAs and automated routing and escalation for MSP ticketing. Explore its PSA capabilities, deployment choices and top competitors.Syncro PSA
Syncro PSA is a professional services automation & helpdesk platform for MSP service desk management and client billing automation. See features and PSA alternatives.Product type
SuperOps PSA
Professional Services Automation (PSA)Syncro PSA
Professional Services Automation (PSA) & Helpdesk PlatformBest for
SuperOps PSA
MSPs, IT Service ProvidersSyncro PSA
Managed Service Providers (MSPs), IT Services, IT Consulting, System IntegratorsPricing
Pricing model
SuperOps PSA
Contact VendorSyncro PSA
Contact VendorFree trial
SuperOps PSA
Free trial: yesSyncro PSA
Free trial: yesDeployment
Deployment options
SuperOps PSA
Syncro PSA
Deployment details
SuperOps PSA
Cloud (SaaS); SaaSSyncro PSA
Cloud SaaS; Cloud SaaSData residency
SuperOps PSA
Syncro PSA
United States; AustraliaKey features
What it offers
SuperOps PSA
- Ticketing with SLAs
- Automated routing and escalation
- Time tracking
- Client portal
- Contract management
- Billing and invoicing
- Project management
- Quoting
Syncro PSA
- Automated ticket lifecycle
- Recurring contract billing
- Technician time tracking
- Customer portal
- SLA management
- Accounting synchronization
- Stripe payments
- MSP service desk management
Platform & access
API access
SuperOps PSA
API access: yesSyncro PSA
API access: yesSingle sign-on (SSO)
SuperOps PSA
SSO: yesSyncro PSA
SSO: yesRole-based access (RBAC)
SuperOps PSA
RBAC: yesSyncro PSA
RBAC: yesMulti-tenant
SuperOps PSA
Multi-tenant: yesSyncro PSA
Multi-tenant: yesMobile app
SuperOps PSA
Mobile app: yesSyncro PSA
Mobile app: yesSupported platforms
SuperOps PSA
Syncro PSA
Compliance
SuperOps PSA
Syncro PSA
Integrations & coverage
Integrations
SuperOps PSA
Syncro PSA
Industries
SuperOps PSA
Syncro PSA
Regions
SuperOps PSA
Syncro PSA
Vendor
Company
SuperOps PSA
SuperOpsSyncro PSA
SyncroHeadquarters
SuperOps PSA
Chennai, IndiaSyncro PSA
Seattle, Washington, USACompany size
SuperOps PSA
201-500Syncro PSA
201-500Founded
SuperOps PSA
2020Syncro PSA
2017