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Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.

SuperOps PSASyncro2 of 3 products
SuperOps logo

SuperOps PSA

by SuperOps

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Syncro logo

Syncro

by Syncro

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Overview

What it is

SuperOps PSA

SuperOps PSA delivers ticketing with SLAs and automated routing and escalation for MSP ticketing. Explore its PSA capabilities, deployment choices and top competitors.

Syncro

Syncro: automated endpoint monitoring, automated OS and third-party patching and remote desktop control. Built for MSP business automation. Compare PSA alternatives.

Product type

SuperOps PSA

Professional Services Automation (PSA)

Syncro

Unified Cloud RMM & PSA Platform for MSPs

Best for

SuperOps PSA

MSPs, IT Service Providers

Syncro

Managed Service Providers (MSPs), IT Consulting, Computer Repair, IT Support, Technology Consulting

Pricing

Pricing model

SuperOps PSA

Contact Vendor

Syncro

Contact Vendor

Free trial

SuperOps PSA

Free trial: yes

Syncro

Free trial: yes

Deployment

Deployment options

SuperOps PSA

SaaSCloud

Syncro

SaaSCloud

Deployment details

SuperOps PSA

Cloud (SaaS); SaaS

Syncro

Cloud SaaS; Cloud SaaS

Data residency

SuperOps PSA

Syncro

United States; Australia

Key features

What it offers

SuperOps PSA

  • Ticketing with SLAs
  • Automated routing and escalation
  • Time tracking
  • Client portal
  • Contract management
  • Billing and invoicing
  • Project management
  • Quoting

Syncro

  • Automated endpoint monitoring
  • Automated OS and third-party patching
  • Remote desktop control
  • PowerShell scripting automation
  • Integrated ticketing and billing
  • Real-time asset tracking
  • MSP business automation
  • Remote endpoint management

Platform & access

API access

SuperOps PSA

API access: yes

Syncro

API access: yes

Single sign-on (SSO)

SuperOps PSA

SSO: yes

Syncro

SSO: yes

Role-based access (RBAC)

SuperOps PSA

RBAC: yes

Syncro

RBAC: yes

Multi-tenant

SuperOps PSA

Multi-tenant: yes

Syncro

Multi-tenant: yes

Mobile app

SuperOps PSA

Mobile app: yes

Syncro

Mobile app: yes

Supported platforms

SuperOps PSA

WebiOSAndroid

Syncro

Windows endpointsmacOS devicesCloud portal

Compliance

SuperOps PSA

SOC 2 Type IIGDPR

Syncro

SOC 2 Type IIGDPR

Integrations & coverage

Integrations

SuperOps PSA

SuperOps RMMQuickBooksXeroMicrosoft 365SlackMicrosoft TeamsPax8

Syncro

WebrootBitdefenderAcronisSplashtopQuickBooksXeroStripePax8

Industries

SuperOps PSA

MSPsIT Service Providers

Syncro

Managed Service Providers (MSPs)IT ConsultingComputer RepairIT SupportTechnology Consulting

Regions

SuperOps PSA

Global

Syncro

Global

Vendor

Company

SuperOps PSA

SuperOps

Syncro

Syncro

Headquarters

SuperOps PSA

Chennai, India

Syncro

Seattle, Washington, USA

Company size

SuperOps PSA

201-500

Syncro

201-500

Founded

SuperOps PSA

2020

Syncro

2017

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