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Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.

SuperOps PSAPulseway PSA2 of 3 products

Side-by-side comparison of SuperOps PSA, Pulseway PSA
Product	SuperOps PSA by SuperOps View product	Pulseway PSA by Pulseway View product
Overview
What it is	SuperOps PSA delivers ticketing with SLAs and automated routing and escalation for MSP ticketing. Explore its PSA capabilities, deployment choices and top competitors.	Evaluating Pulseway PSA? See how this PSA tool handles time tracking and client project management, where it fits best and which alternatives to compare.
Product type	Professional Services Automation (PSA)	Integrated Service Desk Ticketing & Time Billing
Best for	MSPs, IT Service Providers	MSPs, Technology Support Teams
Pricing
Pricing model	Contact Vendor	Contact Vendor
Free trial	Free trial: yes	Free trial: yes
Deployment
Deployment options	SaaSCloud	SaaSCloud
Deployment details	Cloud (SaaS); SaaS	Cloud (SaaS); Mobile App; Cloud SaaS; Mobile app
Data residency		US; EU; Global
Key features
What it offers	Ticketing with SLAs Automated routing and escalation Time tracking Client portal Contract management Billing and invoicing Project management Quoting	Integrated service desk ticketing Automated contract billing Time tracking Client project management IT Service Management PSA Service Desk Ticketing & Billing
Platform & access
API access	API access: yes	API access: yes
Single sign-on (SSO)	SSO: yes	SSO: yes
Role-based access (RBAC)	RBAC: yes	RBAC: yes
Multi-tenant	Multi-tenant: yes	Multi-tenant: yes
Mobile app	Mobile app: yes	Mobile app: yes
Supported platforms	WebiOSAndroid	Pulseway RMMQuickBooksXeroMobile AppsWeb Portal
Compliance	SOC 2 Type IIGDPR	SOC 2 Type IIISO 27001GDPR
Integrations & coverage
Integrations	SuperOps RMMQuickBooksXeroMicrosoft 365SlackMicrosoft TeamsPax8	Pulseway RMMQuickBooksXero
Industries	MSPsIT Service Providers	MSPsTechnology Support Teams
Regions	Global	GlobalUSEU
Vendor
Company	SuperOps	Pulseway
Headquarters	Chennai, India	Dublin, Ireland
Company size	201-500	51-200
Founded	2020	2011

SuperOps PSA

by SuperOps

View product

Pulseway PSA

by Pulseway

View product

Overview

What it is

SuperOps PSA

SuperOps PSA delivers ticketing with SLAs and automated routing and escalation for MSP ticketing. Explore its PSA capabilities, deployment choices and top competitors.

Pulseway PSA

Evaluating Pulseway PSA? See how this PSA tool handles time tracking and client project management, where it fits best and which alternatives to compare.

Product type

SuperOps PSA

Professional Services Automation (PSA)

Pulseway PSA

Integrated Service Desk Ticketing & Time Billing

Best for

SuperOps PSA

MSPs, IT Service Providers

Pulseway PSA

MSPs, Technology Support Teams

Pricing

Pricing model

SuperOps PSA

Contact Vendor

Pulseway PSA

Contact Vendor

Free trial

SuperOps PSA

Pulseway PSA

Deployment

Deployment options

SuperOps PSA

SaaSCloud

Pulseway PSA

SaaSCloud

Deployment details

SuperOps PSA

Cloud (SaaS); SaaS

Pulseway PSA

Cloud (SaaS); Mobile App; Cloud SaaS; Mobile app

Data residency

SuperOps PSA

Pulseway PSA

US; EU; Global

Key features

What it offers

SuperOps PSA

Ticketing with SLAs
Automated routing and escalation
Time tracking
Client portal
Contract management
Billing and invoicing
Project management
Quoting

Pulseway PSA

Integrated service desk ticketing
Automated contract billing
Time tracking
Client project management
IT Service Management
PSA
Service Desk
Ticketing & Billing

Platform & access

API access

SuperOps PSA

Pulseway PSA

Single sign-on (SSO)

SuperOps PSA

Pulseway PSA

Role-based access (RBAC)

SuperOps PSA

Pulseway PSA

Multi-tenant

SuperOps PSA

Pulseway PSA

Mobile app

SuperOps PSA

Pulseway PSA

Supported platforms

SuperOps PSA

WebiOSAndroid

Pulseway PSA

Pulseway RMMQuickBooksXeroMobile AppsWeb Portal

Compliance

SuperOps PSA

SOC 2 Type IIGDPR

Pulseway PSA

SOC 2 Type IIISO 27001GDPR

Integrations & coverage

Integrations

SuperOps PSA

SuperOps RMMQuickBooksXeroMicrosoft 365SlackMicrosoft TeamsPax8

Pulseway PSA

Pulseway RMMQuickBooksXero

Industries

SuperOps PSA

MSPsIT Service Providers

Pulseway PSA

MSPsTechnology Support Teams

Regions

SuperOps PSA

Global

Pulseway PSA

GlobalUSEU

Vendor

Company

SuperOps PSA

SuperOps

Pulseway PSA

Pulseway

Headquarters

SuperOps PSA

Chennai, India

Pulseway PSA

Dublin, Ireland

Company size

SuperOps PSA

201-500

Pulseway PSA

51-200

Founded

SuperOps PSA

2020

Pulseway PSA

2011