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Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.
| Product | SuperOps PSA by SuperOps View product | Kaseya BMS by Kaseya View product |
|---|---|---|
| Overview | ||
| What it is | SuperOps PSA delivers ticketing with SLAs and automated routing and escalation for MSP ticketing. Explore its PSA capabilities, deployment choices and top competitors. | Free trial available. Kaseya BMS by Kaseya offers ticket management and contract billing. Compare features, use cases and leading IT Service Management alternatives. |
| Product type | Professional Services Automation (PSA) | Professional Services Automation Platform |
| Best for | MSPs, IT Service Providers | MSPs, IT Service Providers, IT Service Companies |
| Pricing | ||
| Pricing model | Contact Vendor | Contact Vendor |
| Free trial | Free trial: yes | Free trial: yes |
| Deployment | ||
| Deployment options | SaaSCloud | SaaSCloud |
| Deployment details | Cloud (SaaS); SaaS | Cloud (SaaS); Multi-tenant cloud SaaS |
| Data residency | US; EU; APAC | |
| Key features | ||
| What it offers |
|
|
| Platform & access | ||
| API access | API access: yes | API access: yes |
| Single sign-on (SSO) | SSO: yes | SSO: yes |
| Role-based access (RBAC) | RBAC: yes | RBAC: yes |
| Multi-tenant | Multi-tenant: yes | Multi-tenant: yes |
| Mobile app | Mobile app: yes | Mobile app: no |
| Supported platforms | WebiOSAndroid | IT service managementTicketingBilling |
| Compliance | SOC 2 Type IIGDPR | SOC 2GDPR |
| Integrations & coverage | ||
| Integrations | SuperOps RMMQuickBooksXeroMicrosoft 365SlackMicrosoft TeamsPax8 | Kaseya VSAIT GlueQuickBooksXero |
| Industries | MSPsIT Service Providers | MSPsIT Service ProvidersIT Service Companies |
| Regions | Global | Global |
| Vendor | ||
| Company | SuperOps | Kaseya |
| Headquarters | Chennai, India | Miami, Florida, USA |
| Company size | 201-500 | 5,000+ |
| Founded | 2020 | 2000 |
Overview
What it is
SuperOps PSA
SuperOps PSA delivers ticketing with SLAs and automated routing and escalation for MSP ticketing. Explore its PSA capabilities, deployment choices and top competitors.Kaseya BMS
Free trial available. Kaseya BMS by Kaseya offers ticket management and contract billing. Compare features, use cases and leading IT Service Management alternatives.Product type
SuperOps PSA
Professional Services Automation (PSA)Kaseya BMS
Professional Services Automation PlatformBest for
SuperOps PSA
MSPs, IT Service ProvidersKaseya BMS
MSPs, IT Service Providers, IT Service CompaniesPricing
Pricing model
SuperOps PSA
Contact VendorKaseya BMS
Contact VendorFree trial
SuperOps PSA
Free trial: yesKaseya BMS
Free trial: yesDeployment
Deployment options
SuperOps PSA
Kaseya BMS
Deployment details
SuperOps PSA
Cloud (SaaS); SaaSKaseya BMS
Cloud (SaaS); Multi-tenant cloud SaaSData residency
SuperOps PSA
Kaseya BMS
US; EU; APACKey features
What it offers
SuperOps PSA
- Ticketing with SLAs
- Automated routing and escalation
- Time tracking
- Client portal
- Contract management
- Billing and invoicing
- Project management
- Quoting
Kaseya BMS
- Ticket management
- Contract billing
- Time tracking
- Project management
- Customer portal
- CRM
- PSA
- IT Service Management
Platform & access
API access
SuperOps PSA
API access: yesKaseya BMS
API access: yesSingle sign-on (SSO)
SuperOps PSA
SSO: yesKaseya BMS
SSO: yesRole-based access (RBAC)
SuperOps PSA
RBAC: yesKaseya BMS
RBAC: yesMulti-tenant
SuperOps PSA
Multi-tenant: yesKaseya BMS
Multi-tenant: yesMobile app
SuperOps PSA
Mobile app: yesKaseya BMS
Mobile app: noSupported platforms
SuperOps PSA
Kaseya BMS
Compliance
SuperOps PSA
Kaseya BMS
Integrations & coverage
Integrations
SuperOps PSA
Kaseya BMS
Industries
SuperOps PSA
Kaseya BMS
Regions
SuperOps PSA
Kaseya BMS
Vendor
Company
SuperOps PSA
SuperOpsKaseya BMS
KaseyaHeadquarters
SuperOps PSA
Chennai, IndiaKaseya BMS
Miami, Florida, USACompany size
SuperOps PSA
201-500Kaseya BMS
5,000+Founded
SuperOps PSA
2020Kaseya BMS
2000