Compare products
Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.
| Product | ServiceNow Software Asset Management by ServiceNow View product | BMC Helix ITSM by BMC View product |
|---|---|---|
| Overview | ||
| What it is | ServiceNow Software Asset Management: EOL/EOS risk tracking and SaaS spend optimization. Built for software audit defense. Compare IT Asset Management alternatives. | Shortlisting IT Service Management tools? BMC Helix ITSM by BMC brings integrated enterprise CMDB, with cloud or hybrid deployment. See strengths and alternatives. |
| Product type | Software Asset Management (SAM) & License Compliance Suite | Cloud-Native IT Service Management & Operations Platform |
| Best for | Cross-industry, Banking, Healthcare, Education, Technology, Financial Services, High Tech, Higher Education, Retail | Banking, Financial Services, Healthcare, Government, Telecom, Telecommunications, Manufacturing |
| Pricing | ||
| Pricing model | Contact Vendor | Contact Vendor |
| Free trial | Free trial: yes | Free trial: yes |
| Deployment | ||
| Deployment options | SaaSCloud | SaaSCloudHybrid |
| Deployment details | Cloud SaaS / Now Platform Native; Cloud SaaS; Enterprise Dedicated Instance | Cloud SaaS; Hybrid; Cloud SaaS; Multi-Cloud; Hybrid Cloud Deployment |
| Data residency | Global datacenter pairs; In-country hosting options | United States; European Union; AWS / Azure Cloud Regions |
| Key features | ||
| What it offers |
|
|
| Platform & access | ||
| API access | API access: yes | API access: yes |
| Single sign-on (SSO) | SSO: yes | SSO: yes |
| Role-based access (RBAC) | RBAC: yes | RBAC: yes |
| Multi-tenant | Multi-tenant: yes | Multi-tenant: yes |
| Mobile app | Mobile app: yes | Mobile app: yes |
| Supported platforms | WorkstationsVirtual MachinesServer WorkloadsSaaS Subscriptions | Enterprise IT InfrastructuresHybrid DatacentersService Desks |
| Compliance | ISO 19770-1SOC 1/2ITIL v4ISO 27001HIPAA | SOC 2 Type IIISO 27001FedRAMP AuthorizedGDPRHIPAA |
| Integrations & coverage | ||
| Integrations | ServiceNow CMDBMicrosoft SCCMIntuneJamfAWSMicrosoft 365 | AWSMicrosoft AzureServiceNowJiraMicrosoft TeamsSlackSalesforce |
| Industries | Cross-industryBankingHealthcareEducationTechnologyFinancial Services+3 more | BankingFinancial ServicesHealthcareGovernmentTelecomTelecommunications+1 more |
| Regions | Global ServiceNow cloud datacenters | Global |
| Vendor | ||
| Company | ServiceNow | BMC |
| Headquarters | Santa Clara, California, USA | Houston, Texas, USA |
| Company size | 25,000+ | 5,000+ |
| Founded | 2004 | 1980 |
Overview
What it is
ServiceNow Software Asset Management
ServiceNow Software Asset Management: EOL/EOS risk tracking and SaaS spend optimization. Built for software audit defense. Compare IT Asset Management alternatives.BMC Helix ITSM
Shortlisting IT Service Management tools? BMC Helix ITSM by BMC brings integrated enterprise CMDB, with cloud or hybrid deployment. See strengths and alternatives.Product type
ServiceNow Software Asset Management
Software Asset Management (SAM) & License Compliance SuiteBMC Helix ITSM
Cloud-Native IT Service Management & Operations PlatformBest for
ServiceNow Software Asset Management
Cross-industry, Banking, Healthcare, Education, Technology, Financial Services, High Tech, Higher Education, RetailBMC Helix ITSM
Banking, Financial Services, Healthcare, Government, Telecom, Telecommunications, ManufacturingPricing
Pricing model
ServiceNow Software Asset Management
Contact VendorBMC Helix ITSM
Contact VendorFree trial
ServiceNow Software Asset Management
Free trial: yesBMC Helix ITSM
Free trial: yesDeployment
Deployment options
ServiceNow Software Asset Management
BMC Helix ITSM
Deployment details
ServiceNow Software Asset Management
Cloud SaaS / Now Platform Native; Cloud SaaS; Enterprise Dedicated InstanceBMC Helix ITSM
Cloud SaaS; Hybrid; Cloud SaaS; Multi-Cloud; Hybrid Cloud DeploymentData residency
ServiceNow Software Asset Management
Global datacenter pairs; In-country hosting optionsBMC Helix ITSM
United States; European Union; AWS / Azure Cloud RegionsKey features
What it offers
ServiceNow Software Asset Management
- Software license reconciliation
- Publisher compliance modeling (Oracle/MS/IBM)
- Automated license reclamation
- SaaS spend optimization
- EOL/EOS risk tracking
- Software audit defense
- SaaS license waste reduction
- Unapproved software discovery
BMC Helix ITSM
- Predictive AI incident routing
- Integrated enterprise CMDB
- Automated change impact analysis
- Omnichannel virtual agents
- ITIL-aligned workflow engine
- Enterprise IT service management
- Predictive incident resolution
- Automated change impact evaluation
Platform & access
API access
ServiceNow Software Asset Management
API access: yesBMC Helix ITSM
API access: yesSingle sign-on (SSO)
ServiceNow Software Asset Management
SSO: yesBMC Helix ITSM
SSO: yesRole-based access (RBAC)
ServiceNow Software Asset Management
RBAC: yesBMC Helix ITSM
RBAC: yesMulti-tenant
ServiceNow Software Asset Management
Multi-tenant: yesBMC Helix ITSM
Multi-tenant: yesMobile app
ServiceNow Software Asset Management
Mobile app: yesBMC Helix ITSM
Mobile app: yesSupported platforms
ServiceNow Software Asset Management
BMC Helix ITSM
Compliance
ServiceNow Software Asset Management
BMC Helix ITSM
Integrations & coverage
Integrations
ServiceNow Software Asset Management
BMC Helix ITSM
Industries
ServiceNow Software Asset Management
BMC Helix ITSM
Regions
ServiceNow Software Asset Management
BMC Helix ITSM
Vendor
Company
ServiceNow Software Asset Management
ServiceNowBMC Helix ITSM
BMCHeadquarters
ServiceNow Software Asset Management
Santa Clara, California, USABMC Helix ITSM
Houston, Texas, USACompany size
ServiceNow Software Asset Management
25,000+BMC Helix ITSM
5,000+Founded
ServiceNow Software Asset Management
2004BMC Helix ITSM
1980