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BMC

Need IT Service Management software? BMC offers IT service management for large enterprises. Explore BMC Helix ITSM, key features and close alternatives.

Houston, Texas, USA

Headquarters

1980

Founded

5,000+

Employees

Worldwide

Regions served

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About BMC

BMC is an enterprise technology company that provides IT management, automation, service management and cybersecurity solutions. Founded in 1980, the company serves large organizations managing complex hybrid, multicloud and mainframe environments. BMC Helix provides IT service management and digital workplace capabilities, while the company's AIOps technologies help operations teams monitor environments, identify anomalies and automate remediation. BMC also has a significant mainframe software portfolio, including security and management tools designed to protect and operate critical mainframe systems. Its cybersecurity approach includes automated threat detection, identity and access controls, vulnerability visibility and DevSecOps practices. BMC's broader automation portfolio helps enterprises coordinate workflows across applications, infrastructure, cloud services and business processes. The company serves financial services, government, healthcare, manufacturing and other sectors where technology availability and operational resilience are critical. BMC emphasizes an Autonomous Digital Enterprise strategy that combines automation, AI and data-driven operations. Its products integrate with existing enterprise technology stacks and are designed for organizations with complex legacy and modern environments operating together. BMC is particularly relevant to enterprises that need centralized IT service management, observability and automation while maintaining security across mainframes and cloud infrastructure.

Main focus: IT service management, AIOps, automation, mainframe management and cybersecurity

Target customers: Large enterprises, government agencies, IT operations teams and organizations managing complex hybrid infrastructure

ITSM
AIOps
Automation
BMC Helix

Categories & Solutions

BMC is listed across published cybersecurity categories

Subcategories

Solutions

Core capabilities BMC delivers for security teams.

ITSMAIOpsAutomationBMC HelixMainframe SecurityObservabilityCloud ManagementDevSecOps

Industries Served

BMC is listed for 13 industries

IT Management
Cybersecurity
AIOps
ITSM
Mainframe Security
Financial Services
Government
Healthcare
Manufacturing
Technology
Retail
Telecommunications
Energy

Resources

Official links and ways to evaluate this vendor.

Company Info

The essentials about BMC.

Company Type
Privately Held
Headquarters
Houston, Texas, USA
Founded
1980
Company Size
5,000+
Main Focus
IT service management, AIOps, automation, mainframe management and cybersecurity
Target Customers
Large enterprises, government agencies, IT operations teams and organizations managing complex hybrid infrastructure
Headquarters Address
2103 CityWest Blvd, Houston, TX 77042, USA

Security & Compliance

Standards, regulations, and frameworks this vendor aligns with.

  • SOCSOC 2
ISO 27001-related controlsFedRAMP offerings for applicable servicesregulatory support

Keywords

BMCBMC SoftwareITSMAIOpsmainframe securityIT automationobservabilitycloud managementcybersecurityHelix

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