Compare products
Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.
| Product | ServiceNow Security Incident Response by ServiceNow View product | Trustwave Managed Security Services by Trustwave View product |
|---|---|---|
| Overview | ||
| What it is | ServiceNow Security Incident Response offers automated SOAR playbooks. Use it for phishing investigation automation. See Incident Response alternatives. | Trustwave Managed Security Services: threat hunting. Built for breach response and incident response readiness. Compare Managed Security Services alternatives. |
| Product type | Security Incident Response (SIR) & SOAR Platform | Managed Security Services & SOC-as-a-Service |
| Best for | Financial Services, Healthcare, Government, Energy, Global Enterprise, Banking, Government & Defense, Critical Infrastructure, Retail | Financial Services, Healthcare, Government, Retail, Hospitality |
| Pricing | ||
| Pricing model | Contact Vendor | Contact Vendor |
| Free trial | Free trial: yes | Free trial: no |
| Deployment | ||
| Deployment options | SaaSCloud | Cloud |
| Deployment details | Cloud SaaS / Dedicated Now Platform Instance; Cloud SaaS; Enterprise Dedicated Instance | Managed service (cloud-delivered); Managed service |
| Data residency | Global datacenter pairs; Sovereign cloud regions | |
| Key features | ||
| What it offers |
|
|
| Platform & access | ||
| API access | API access: yes | API access: no |
| Single sign-on (SSO) | SSO: yes | |
| Role-based access (RBAC) | RBAC: yes | |
| Multi-tenant | Multi-tenant: yes | |
| Mobile app | Mobile app: yes | Mobile app: no |
| Supported platforms | Enterprise IT AssetsCloud InfrastructureCorporate EndpointsIdentity | CloudOn-premisesHybrid environments |
| Compliance | NIST SP 800-61ISO 27035SOC 2 Type IIGDPRHIPAA | Supports PCI DSS, HIPAA, GDPR and SOX requirements |
| Integrations & coverage | ||
| Integrations | Microsoft SentinelSplunkCrowdStrikeSentinelOnePalo Alto Networks | Microsoft SentinelMicrosoft DefenderSplunkCrowdStrikeSentinelOnePalo Alto NetworksFortinet |
| Industries | Financial ServicesHealthcareGovernmentEnergyGlobal EnterpriseBanking+3 more | Financial ServicesHealthcareGovernmentRetailHospitality |
| Regions | Global ServiceNow cloud datacenters | Global |
| Vendor | ||
| Company | ServiceNow | Trustwave |
| Headquarters | Santa Clara, California, USA | Chicago, Illinois, USA |
| Company size | 25,000+ | 2,000+ |
| Founded | 2004 | 1995 |
Overview
What it is
ServiceNow Security Incident Response
ServiceNow Security Incident Response offers automated SOAR playbooks. Use it for phishing investigation automation. See Incident Response alternatives.Trustwave Managed Security Services
Trustwave Managed Security Services: threat hunting. Built for breach response and incident response readiness. Compare Managed Security Services alternatives.Product type
ServiceNow Security Incident Response
Security Incident Response (SIR) & SOAR PlatformTrustwave Managed Security Services
Managed Security Services & SOC-as-a-ServiceBest for
ServiceNow Security Incident Response
Financial Services, Healthcare, Government, Energy, Global Enterprise, Banking, Government & Defense, Critical Infrastructure, RetailTrustwave Managed Security Services
Financial Services, Healthcare, Government, Retail, HospitalityPricing
Pricing model
ServiceNow Security Incident Response
Contact VendorTrustwave Managed Security Services
Contact VendorFree trial
ServiceNow Security Incident Response
Free trial: yesTrustwave Managed Security Services
Free trial: noDeployment
Deployment options
ServiceNow Security Incident Response
Trustwave Managed Security Services
Deployment details
ServiceNow Security Incident Response
Cloud SaaS / Dedicated Now Platform Instance; Cloud SaaS; Enterprise Dedicated InstanceTrustwave Managed Security Services
Managed service (cloud-delivered); Managed serviceData residency
ServiceNow Security Incident Response
Global datacenter pairs; Sovereign cloud regionsTrustwave Managed Security Services
Key features
What it offers
ServiceNow Security Incident Response
- Automated incident triage
- Business impact scoring via CMDB
- Automated SOAR playbooks
- Threat intelligence lookup
- Cross-team containment orchestration
- Phishing investigation automation
- Ransomware cross-team containment
- SOC workflow orchestration
Trustwave Managed Security Services
- Fully managed and co-managed SOC
- 24/7 alert monitoring and triage
- SpiderLabs threat intelligence
- Threat hunting
- Breach response
- Incident response retainers
- Client portal and service reviews
- SOC-as-a-Service
Platform & access
API access
ServiceNow Security Incident Response
API access: yesTrustwave Managed Security Services
API access: noSingle sign-on (SSO)
ServiceNow Security Incident Response
SSO: yesTrustwave Managed Security Services
Role-based access (RBAC)
ServiceNow Security Incident Response
RBAC: yesTrustwave Managed Security Services
Multi-tenant
ServiceNow Security Incident Response
Multi-tenant: yesTrustwave Managed Security Services
Mobile app
ServiceNow Security Incident Response
Mobile app: yesTrustwave Managed Security Services
Mobile app: noSupported platforms
ServiceNow Security Incident Response
Trustwave Managed Security Services
Compliance
ServiceNow Security Incident Response
Trustwave Managed Security Services
Integrations & coverage
Integrations
ServiceNow Security Incident Response
Trustwave Managed Security Services
Industries
ServiceNow Security Incident Response
Trustwave Managed Security Services
Regions
ServiceNow Security Incident Response
Trustwave Managed Security Services
Vendor
Company
ServiceNow Security Incident Response
ServiceNowTrustwave Managed Security Services
TrustwaveHeadquarters
ServiceNow Security Incident Response
Santa Clara, California, USATrustwave Managed Security Services
Chicago, Illinois, USACompany size
ServiceNow Security Incident Response
25,000+Trustwave Managed Security Services
2,000+Founded
ServiceNow Security Incident Response
2004Trustwave Managed Security Services
1995