Compare products

Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.

ServiceNow Security Incident ResponseRed Canary Incident Response2 of 3 products

Side-by-side comparison of ServiceNow Security Incident Response, Red Canary Incident Response
Product	ServiceNow Security Incident Response by ServiceNow View product	Red Canary Incident Response by Red Canary View product
Overview
What it is	ServiceNow Security Incident Response offers automated SOAR playbooks. Use it for phishing investigation automation. See Incident Response alternatives.	Red Canary Incident Response: rapid breach containment and 24/7 digital forensics. Built for rapid breach containment. Compare Incident Response alternatives.
Product type	Security Incident Response (SIR) & SOAR Platform	Managed Incident Response & Forensics Service
Best for	Financial Services, Healthcare, Government, Energy, Global Enterprise, Banking, Government & Defense, Critical Infrastructure, Retail	Cross-industry, Financial, Healthcare, Technology
Pricing
Pricing model	Contact Vendor	Contact Vendor
Free trial	Free trial: yes	Free trial: no
Deployment
Deployment options	SaaSCloud	CloudHybrid
Deployment details	Cloud SaaS / Dedicated Now Platform Instance; Cloud SaaS; Enterprise Dedicated Instance	Cloud; Hybrid; Managed Service; Managed Service; On-demand Incident Response
Data residency	Global datacenter pairs; Sovereign cloud regions	United States; Global
Key features
What it offers	Automated incident triage Business impact scoring via CMDB Automated SOAR playbooks Threat intelligence lookup Cross-team containment orchestration Phishing investigation automation Ransomware cross-team containment SOC workflow orchestration	Rapid breach containment 24/7 digital forensics Root cause analysis Adversary eviction Post-incident hardening recommendations Digital forensics investigation Threat actor eviction
Platform & access
API access	API access: yes	API access: yes
Single sign-on (SSO)	SSO: yes	SSO: yes
Role-based access (RBAC)	RBAC: yes	RBAC: yes
Multi-tenant	Multi-tenant: yes	Multi-tenant: yes
Mobile app	Mobile app: yes	Mobile app: no
Supported platforms	Enterprise IT AssetsCloud InfrastructureCorporate EndpointsIdentity	Multi-CloudHybrid EnterpriseEndpoints
Compliance	NIST SP 800-61ISO 27035SOC 2 Type IIGDPRHIPAA	SOC 2 Type IIHIPAAISO 27001
Integrations & coverage
Integrations	Microsoft SentinelSplunkCrowdStrikeSentinelOnePalo Alto Networks	Microsoft DefenderCrowdStrikeSentinelOneCarbon BlackAWSAzure
Industries	Financial ServicesHealthcareGovernmentEnergyGlobal EnterpriseBanking+3 more	Cross-industryFinancialHealthcareTechnology
Regions	Global ServiceNow cloud datacenters	Global
Vendor
Company	ServiceNow	Red Canary
Headquarters	Santa Clara, California, USA	Denver, Colorado, USA
Company size	25,000+	500+
Founded	2004	2014

ServiceNow Security Incident Response

by ServiceNow

View product

Red Canary Incident Response

by Red Canary

View product

Overview

What it is

ServiceNow Security Incident Response

ServiceNow Security Incident Response offers automated SOAR playbooks. Use it for phishing investigation automation. See Incident Response alternatives.

Red Canary Incident Response

Red Canary Incident Response: rapid breach containment and 24/7 digital forensics. Built for rapid breach containment. Compare Incident Response alternatives.

Product type

ServiceNow Security Incident Response

Security Incident Response (SIR) & SOAR Platform

Red Canary Incident Response

Managed Incident Response & Forensics Service

Best for

ServiceNow Security Incident Response

Financial Services, Healthcare, Government, Energy, Global Enterprise, Banking, Government & Defense, Critical Infrastructure, Retail

Red Canary Incident Response

Cross-industry, Financial, Healthcare, Technology

Pricing

Pricing model

ServiceNow Security Incident Response

Contact Vendor

Red Canary Incident Response

Contact Vendor

Free trial

ServiceNow Security Incident Response

Red Canary Incident Response

Deployment

Deployment options

ServiceNow Security Incident Response

SaaSCloud

Red Canary Incident Response

CloudHybrid

Deployment details

ServiceNow Security Incident Response

Cloud SaaS / Dedicated Now Platform Instance; Cloud SaaS; Enterprise Dedicated Instance

Red Canary Incident Response

Cloud; Hybrid; Managed Service; Managed Service; On-demand Incident Response

Data residency

ServiceNow Security Incident Response

Global datacenter pairs; Sovereign cloud regions

Red Canary Incident Response

United States; Global

Key features

What it offers

ServiceNow Security Incident Response

Automated incident triage
Business impact scoring via CMDB
Automated SOAR playbooks
Threat intelligence lookup
Cross-team containment orchestration
Phishing investigation automation
Ransomware cross-team containment
SOC workflow orchestration

Red Canary Incident Response

Rapid breach containment
24/7 digital forensics
Root cause analysis
Adversary eviction
Post-incident hardening recommendations
Digital forensics investigation
Threat actor eviction

Platform & access

API access

ServiceNow Security Incident Response

Red Canary Incident Response

Single sign-on (SSO)

ServiceNow Security Incident Response

Red Canary Incident Response

Role-based access (RBAC)

ServiceNow Security Incident Response

Red Canary Incident Response

Multi-tenant

ServiceNow Security Incident Response

Red Canary Incident Response

Mobile app

ServiceNow Security Incident Response

Red Canary Incident Response

Supported platforms

ServiceNow Security Incident Response

Enterprise IT AssetsCloud InfrastructureCorporate EndpointsIdentity

Red Canary Incident Response

Multi-CloudHybrid EnterpriseEndpoints

Compliance

ServiceNow Security Incident Response

NIST SP 800-61ISO 27035SOC 2 Type IIGDPRHIPAA

Red Canary Incident Response

SOC 2 Type IIHIPAAISO 27001

Integrations & coverage

Integrations

ServiceNow Security Incident Response

Microsoft SentinelSplunkCrowdStrikeSentinelOnePalo Alto Networks

Red Canary Incident Response

Microsoft DefenderCrowdStrikeSentinelOneCarbon BlackAWSAzure

Industries

ServiceNow Security Incident Response

Financial ServicesHealthcareGovernmentEnergyGlobal EnterpriseBanking+3 more

Red Canary Incident Response

Cross-industryFinancialHealthcareTechnology

Regions

ServiceNow Security Incident Response

Global ServiceNow cloud datacenters

Red Canary Incident Response

Global

Vendor

Company

ServiceNow Security Incident Response

ServiceNow

Red Canary Incident Response

Red Canary

Headquarters

ServiceNow Security Incident Response

Santa Clara, California, USA

Red Canary Incident Response

Denver, Colorado, USA

Company size

ServiceNow Security Incident Response

25,000+

Red Canary Incident Response

500+

Founded

ServiceNow Security Incident Response

2004

Red Canary Incident Response

2014