Compare products
Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.
| Product | ServiceNow Security Incident Response by ServiceNow View product | Mandiant Incident Response by Mandiant View product |
|---|---|---|
| Overview | ||
| What it is | ServiceNow Security Incident Response offers automated SOAR playbooks. Use it for phishing investigation automation. See Incident Response alternatives. | Mandiant Incident Response: rapid crisis breach containment and deep digital forensics. Built for active breach investigation. Compare Incident Response alternatives. |
| Product type | Security Incident Response (SIR) & SOAR Platform | Digital Forensics & Crisis Incident Response |
| Best for | Financial Services, Healthcare, Government, Energy, Global Enterprise, Banking, Government & Defense, Critical Infrastructure, Retail | Global Enterprise, Critical Infrastructure, Government |
| Pricing | ||
| Pricing model | Contact Vendor | Contact Vendor |
| Free trial | Free trial: yes | Free trial: no |
| Deployment | ||
| Deployment options | SaaSCloud | Cloud |
| Deployment details | Cloud SaaS / Dedicated Now Platform Instance; Cloud SaaS; Enterprise Dedicated Instance | Emergency Consulting; Retainer Service; Emergency Dispatch & Global Remote Response |
| Data residency | Global datacenter pairs; Sovereign cloud regions | United States; Global |
| Key features | ||
| What it offers |
|
|
| Platform & access | ||
| API access | API access: yes | API access: yes |
| Single sign-on (SSO) | SSO: yes | SSO: yes |
| Role-based access (RBAC) | RBAC: yes | RBAC: yes |
| Multi-tenant | Multi-tenant: yes | Multi-tenant: yes |
| Mobile app | Mobile app: yes | Mobile app: no |
| Supported platforms | Enterprise IT AssetsCloud InfrastructureCorporate EndpointsIdentity | Enterprise InfrastructureCloudOn-premises Networks |
| Compliance | NIST SP 800-61ISO 27035SOC 2 Type IIGDPRHIPAA | SOC 2 Type IIISO 27001 |
| Integrations & coverage | ||
| Integrations | Microsoft SentinelSplunkCrowdStrikeSentinelOnePalo Alto Networks | Google SecOpsMandiant Threat IntelCrowdStrikeSentinel |
| Industries | Financial ServicesHealthcareGovernmentEnergyGlobal EnterpriseBanking+3 more | Global EnterpriseCritical InfrastructureGovernment |
| Regions | Global ServiceNow cloud datacenters | Global |
| Vendor | ||
| Company | ServiceNow | Mandiant |
| Headquarters | Santa Clara, California, USA | Reston, Virginia, USA |
| Company size | 25,000+ | 100,000+ (parent: Google) |
| Founded | 2004 | 2004 |
Overview
What it is
ServiceNow Security Incident Response
ServiceNow Security Incident Response offers automated SOAR playbooks. Use it for phishing investigation automation. See Incident Response alternatives.Mandiant Incident Response
Mandiant Incident Response: rapid crisis breach containment and deep digital forensics. Built for active breach investigation. Compare Incident Response alternatives.Product type
ServiceNow Security Incident Response
Security Incident Response (SIR) & SOAR PlatformMandiant Incident Response
Digital Forensics & Crisis Incident ResponseBest for
ServiceNow Security Incident Response
Financial Services, Healthcare, Government, Energy, Global Enterprise, Banking, Government & Defense, Critical Infrastructure, RetailMandiant Incident Response
Global Enterprise, Critical Infrastructure, GovernmentPricing
Pricing model
ServiceNow Security Incident Response
Contact VendorMandiant Incident Response
Contact VendorFree trial
ServiceNow Security Incident Response
Free trial: yesMandiant Incident Response
Free trial: noDeployment
Deployment options
ServiceNow Security Incident Response
Mandiant Incident Response
Deployment details
ServiceNow Security Incident Response
Cloud SaaS / Dedicated Now Platform Instance; Cloud SaaS; Enterprise Dedicated InstanceMandiant Incident Response
Emergency Consulting; Retainer Service; Emergency Dispatch & Global Remote ResponseData residency
ServiceNow Security Incident Response
Global datacenter pairs; Sovereign cloud regionsMandiant Incident Response
United States; GlobalKey features
What it offers
ServiceNow Security Incident Response
- Automated incident triage
- Business impact scoring via CMDB
- Automated SOAR playbooks
- Threat intelligence lookup
- Cross-team containment orchestration
- Phishing investigation automation
- Ransomware cross-team containment
- SOC workflow orchestration
Mandiant Incident Response
- Rapid crisis breach containment
- Deep digital forensics
- Memory & filesystem triage
- Threat actor eradication
- Executive crisis management
- Active breach investigation
- Digital forensic analysis
- Ransomware crisis remediation
Platform & access
API access
ServiceNow Security Incident Response
API access: yesMandiant Incident Response
API access: yesSingle sign-on (SSO)
ServiceNow Security Incident Response
SSO: yesMandiant Incident Response
SSO: yesRole-based access (RBAC)
ServiceNow Security Incident Response
RBAC: yesMandiant Incident Response
RBAC: yesMulti-tenant
ServiceNow Security Incident Response
Multi-tenant: yesMandiant Incident Response
Multi-tenant: yesMobile app
ServiceNow Security Incident Response
Mobile app: yesMandiant Incident Response
Mobile app: noSupported platforms
ServiceNow Security Incident Response
Mandiant Incident Response
Compliance
ServiceNow Security Incident Response
Mandiant Incident Response
Integrations & coverage
Integrations
ServiceNow Security Incident Response
Mandiant Incident Response
Industries
ServiceNow Security Incident Response
Mandiant Incident Response
Regions
ServiceNow Security Incident Response
Mandiant Incident Response
Vendor
Company
ServiceNow Security Incident Response
ServiceNowMandiant Incident Response
MandiantHeadquarters
ServiceNow Security Incident Response
Santa Clara, California, USAMandiant Incident Response
Reston, Virginia, USACompany size
ServiceNow Security Incident Response
25,000+Mandiant Incident Response
100,000+ (parent: Google)Founded
ServiceNow Security Incident Response
2004Mandiant Incident Response
2004