Compare products
Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.
| Product | ServiceNow Security Incident Response by ServiceNow View product | Expel Managed Detection and Response by Expel View product |
|---|---|---|
| Overview | ||
| What it is | ServiceNow Security Incident Response offers automated SOAR playbooks. Use it for phishing investigation automation. See Incident Response alternatives. | Get the facts on Expel Managed Detection and Response: one-click containment. Built for automated containment. Compare it with other MDR options before you decide. |
| Product type | Security Incident Response (SIR) & SOAR Platform | Cloud-Native Managed Detection & Response (MDR) Service |
| Best for | Financial Services, Healthcare, Government, Energy, Global Enterprise, Banking, Government & Defense, Critical Infrastructure, Retail | Cross-industry, Tech, Finance, Healthcare, Retail |
| Pricing | ||
| Pricing model | Contact Vendor | Contact Vendor |
| Free trial | Free trial: yes | Free trial: no |
| Deployment | ||
| Deployment options | SaaSCloud | SaaSCloud |
| Deployment details | Cloud SaaS / Dedicated Now Platform Instance; Cloud SaaS; Enterprise Dedicated Instance | Cloud SaaS (Expel Workbench); Managed 24/7 SOC; Cloud SaaS Workbench (API-Connected) |
| Data residency | Global datacenter pairs; Sovereign cloud regions | United States; Global |
| Key features | ||
| What it offers |
|
|
| Platform & access | ||
| API access | API access: yes | API access: yes |
| Single sign-on (SSO) | SSO: yes | SSO: yes |
| Role-based access (RBAC) | RBAC: yes | RBAC: yes |
| Multi-tenant | Multi-tenant: yes | Multi-tenant: yes |
| Mobile app | Mobile app: yes | Mobile app: no |
| Supported platforms | Enterprise IT AssetsCloud InfrastructureCorporate EndpointsIdentity | AWSAzureGCPKubernetesEndpointsSaaS |
| Compliance | NIST SP 800-61ISO 27035SOC 2 Type IIGDPRHIPAA | SOC 2 Type IIISO 27001HIPAAPCI-DSS |
| Integrations & coverage | ||
| Integrations | Microsoft SentinelSplunkCrowdStrikeSentinelOnePalo Alto Networks | AWSAzureGCPCrowdStrikeSentinelOneOktaPalo Alto |
| Industries | Financial ServicesHealthcareGovernmentEnergyGlobal EnterpriseBanking+3 more | Cross-industryTechFinanceHealthcareRetail |
| Regions | Global ServiceNow cloud datacenters | Global |
| Vendor | ||
| Company | ServiceNow | Expel |
| Headquarters | Santa Clara, California, USA | Herndon, Virginia, USA |
| Company size | 25,000+ | 500+ |
| Founded | 2004 | 2016 |
Overview
What it is
ServiceNow Security Incident Response
ServiceNow Security Incident Response offers automated SOAR playbooks. Use it for phishing investigation automation. See Incident Response alternatives.Expel Managed Detection and Response
Get the facts on Expel Managed Detection and Response: one-click containment. Built for automated containment. Compare it with other MDR options before you decide.Product type
ServiceNow Security Incident Response
Security Incident Response (SIR) & SOAR PlatformExpel Managed Detection and Response
Cloud-Native Managed Detection & Response (MDR) ServiceBest for
ServiceNow Security Incident Response
Financial Services, Healthcare, Government, Energy, Global Enterprise, Banking, Government & Defense, Critical Infrastructure, RetailExpel Managed Detection and Response
Cross-industry, Tech, Finance, Healthcare, RetailPricing
Pricing model
ServiceNow Security Incident Response
Contact VendorExpel Managed Detection and Response
Contact VendorFree trial
ServiceNow Security Incident Response
Free trial: yesExpel Managed Detection and Response
Free trial: noDeployment
Deployment options
ServiceNow Security Incident Response
Expel Managed Detection and Response
Deployment details
ServiceNow Security Incident Response
Cloud SaaS / Dedicated Now Platform Instance; Cloud SaaS; Enterprise Dedicated InstanceExpel Managed Detection and Response
Cloud SaaS (Expel Workbench); Managed 24/7 SOC; Cloud SaaS Workbench (API-Connected)Data residency
ServiceNow Security Incident Response
Global datacenter pairs; Sovereign cloud regionsExpel Managed Detection and Response
United States; GlobalKey features
What it offers
ServiceNow Security Incident Response
- Automated incident triage
- Business impact scoring via CMDB
- Automated SOAR playbooks
- Threat intelligence lookup
- Cross-team containment orchestration
- Phishing investigation automation
- Ransomware cross-team containment
- SOC workflow orchestration
Expel Managed Detection and Response
- 24/7 managed detection
- Expel Workbench automation bots
- Transparent analyst collaboration
- One-click containment
- Multi-cloud telemetry
- 24/7 cloud managed detection and response
- Kubernetes threat defense
- Automated containment
Platform & access
API access
ServiceNow Security Incident Response
API access: yesExpel Managed Detection and Response
API access: yesSingle sign-on (SSO)
ServiceNow Security Incident Response
SSO: yesExpel Managed Detection and Response
SSO: yesRole-based access (RBAC)
ServiceNow Security Incident Response
RBAC: yesExpel Managed Detection and Response
RBAC: yesMulti-tenant
ServiceNow Security Incident Response
Multi-tenant: yesExpel Managed Detection and Response
Multi-tenant: yesMobile app
ServiceNow Security Incident Response
Mobile app: yesExpel Managed Detection and Response
Mobile app: noSupported platforms
ServiceNow Security Incident Response
Expel Managed Detection and Response
Compliance
ServiceNow Security Incident Response
Expel Managed Detection and Response
Integrations & coverage
Integrations
ServiceNow Security Incident Response
Expel Managed Detection and Response
Industries
ServiceNow Security Incident Response
Expel Managed Detection and Response
Regions
ServiceNow Security Incident Response
Expel Managed Detection and Response
Vendor
Company
ServiceNow Security Incident Response
ServiceNowExpel Managed Detection and Response
ExpelHeadquarters
ServiceNow Security Incident Response
Santa Clara, California, USAExpel Managed Detection and Response
Herndon, Virginia, USACompany size
ServiceNow Security Incident Response
25,000+Expel Managed Detection and Response
500+Founded
ServiceNow Security Incident Response
2004Expel Managed Detection and Response
2016