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Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.

ServiceNow Security Incident ResponseCortex2 of 3 products
ServiceNow logo

ServiceNow Security Incident Response

by ServiceNow

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StrangeBee logo

Cortex

by StrangeBee

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Overview

What it is

ServiceNow Security Incident Response

ServiceNow Security Incident Response offers automated SOAR playbooks. Use it for phishing investigation automation. See Incident Response alternatives.

Cortex

Looking for Security Operations software? Cortex by StrangeBee provides REST API architecture for automated observable analysis. Compare features and alternatives.

Product type

ServiceNow Security Incident Response

Security Incident Response (SIR) & SOAR Platform

Cortex

Open-Source Observable Analysis & Active Response Engine

Best for

ServiceNow Security Incident Response

Financial Services, Healthcare, Government, Energy, Global Enterprise, Banking, Government & Defense, Critical Infrastructure, Retail

Cortex

SOC Teams, CERTs, Incident Responders, MSSPs

Pricing

Pricing model

ServiceNow Security Incident Response

Contact Vendor

Cortex

Contact Vendor

Free trial

ServiceNow Security Incident Response

Free trial: yes

Cortex

Free trial: yes

Deployment

Deployment options

ServiceNow Security Incident Response

SaaSCloud

Cortex

On-Premise

Deployment details

ServiceNow Security Incident Response

Cloud SaaS / Dedicated Now Platform Instance; Cloud SaaS; Enterprise Dedicated Instance

Cortex

Self-hosted; Docker; Linux Server; Docker Container; Debian/RPM Package; Kubernetes

Data residency

ServiceNow Security Incident Response

Global datacenter pairs; Sovereign cloud regions

Cortex

Self-Hosted / On-Premises

Key features

What it offers

ServiceNow Security Incident Response

  • Automated incident triage
  • Business impact scoring via CMDB
  • Automated SOAR playbooks
  • Threat intelligence lookup
  • Cross-team containment orchestration
  • Phishing investigation automation
  • Ransomware cross-team containment
  • SOC workflow orchestration

Cortex

  • Modular observable analyzers
  • Automated threat enrichment
  • Active containment responders
  • REST API architecture
  • Multi-tenant worker queues
  • Automated observable analysis
  • Threat intelligence enrichment
  • Active incident remediation

Platform & access

API access

ServiceNow Security Incident Response

API access: yes

Cortex

API access: yes

Single sign-on (SSO)

ServiceNow Security Incident Response

SSO: yes

Cortex

SSO: yes

Role-based access (RBAC)

ServiceNow Security Incident Response

RBAC: yes

Cortex

RBAC: yes

Multi-tenant

ServiceNow Security Incident Response

Multi-tenant: yes

Cortex

Multi-tenant: yes

Mobile app

ServiceNow Security Incident Response

Mobile app: yes

Cortex

Mobile app: no

Supported platforms

ServiceNow Security Incident Response

Enterprise IT AssetsCloud InfrastructureCorporate EndpointsIdentity

Cortex

Self-Hosted Linux ServersDockerKubernetes

Compliance

ServiceNow Security Incident Response

NIST SP 800-61ISO 27035SOC 2 Type IIGDPRHIPAA

Cortex

Open Source (AGPL-3.0)

Integrations & coverage

Integrations

ServiceNow Security Incident Response

Microsoft SentinelSplunkCrowdStrikeSentinelOnePalo Alto Networks

Cortex

TheHiveMISPVirusTotalShodanMaxMindElasticGraylog

Industries

ServiceNow Security Incident Response

Financial ServicesHealthcareGovernmentEnergyGlobal EnterpriseBanking+3 more

Cortex

SOC TeamsCERTsIncident RespondersMSSPs

Regions

ServiceNow Security Incident Response

Global ServiceNow cloud datacenters

Cortex

Global

Vendor

Company

ServiceNow Security Incident Response

ServiceNow

Cortex

StrangeBee

Headquarters

ServiceNow Security Incident Response

Santa Clara, California, USA

Cortex

Paris, France

Company size

ServiceNow Security Incident Response

25,000+

Cortex

51-200

Founded

ServiceNow Security Incident Response

2004

Cortex

2018

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