Compare products
Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.
| Product | ServiceNow IT Asset Management by ServiceNow View product | BMC Helix ITSM by BMC View product |
|---|---|---|
| Overview | ||
| What it is | Free trial available. ServiceNow IT Asset Management by ServiceNow offers disposal auditing. Compare features, use cases and leading IT Asset Management alternatives. | Shortlisting IT Service Management tools? BMC Helix ITSM by BMC brings integrated enterprise CMDB, with cloud or hybrid deployment. See strengths and alternatives. |
| Product type | Enterprise IT Asset Management (ITAM) Platform | Cloud-Native IT Service Management & Operations Platform |
| Best for | Cross-industry, Healthcare, Banking, Education, Government, Financial Services, Higher Education, Retail | Banking, Financial Services, Healthcare, Government, Telecom, Telecommunications, Manufacturing |
| Pricing | ||
| Pricing model | Contact Vendor | Contact Vendor |
| Free trial | Free trial: yes | Free trial: yes |
| Deployment | ||
| Deployment options | SaaSCloud | SaaSCloudHybrid |
| Deployment details | Cloud SaaS / Now Platform Native; Cloud SaaS; Enterprise Dedicated Instance | Cloud SaaS; Hybrid; Cloud SaaS; Multi-Cloud; Hybrid Cloud Deployment |
| Data residency | Global datacenter pairs; Sovereign cloud regions | United States; European Union; AWS / Azure Cloud Regions |
| Key features | ||
| What it offers |
|
|
| Platform & access | ||
| API access | API access: yes | API access: yes |
| Single sign-on (SSO) | SSO: yes | SSO: yes |
| Role-based access (RBAC) | RBAC: yes | RBAC: yes |
| Multi-tenant | Multi-tenant: yes | Multi-tenant: yes |
| Mobile app | Mobile app: yes | Mobile app: yes |
| Supported platforms | WorkstationsData Center HardwareMobile DevicesNetwork SwitchesIoT | Enterprise IT InfrastructuresHybrid DatacentersService Desks |
| Compliance | SOC 1/2ISO 27001ITIL v4NIST SP 800-53HIPAA | SOC 2 Type IIISO 27001FedRAMP AuthorizedGDPRHIPAA |
| Integrations & coverage | ||
| Integrations | ServiceNow CMDBServiceNow ITSMMicrosoft IntuneJamfSCCM | AWSMicrosoft AzureServiceNowJiraMicrosoft TeamsSlackSalesforce |
| Industries | Cross-industryHealthcareBankingEducationGovernmentFinancial Services+2 more | BankingFinancial ServicesHealthcareGovernmentTelecomTelecommunications+1 more |
| Regions | Global ServiceNow cloud infrastructure | Global |
| Vendor | ||
| Company | ServiceNow | BMC |
| Headquarters | Santa Clara, California, USA | Houston, Texas, USA |
| Company size | 25,000+ | 5,000+ |
| Founded | 2004 | 1980 |
Overview
What it is
ServiceNow IT Asset Management
Free trial available. ServiceNow IT Asset Management by ServiceNow offers disposal auditing. Compare features, use cases and leading IT Asset Management alternatives.BMC Helix ITSM
Shortlisting IT Service Management tools? BMC Helix ITSM by BMC brings integrated enterprise CMDB, with cloud or hybrid deployment. See strengths and alternatives.Product type
ServiceNow IT Asset Management
Enterprise IT Asset Management (ITAM) PlatformBMC Helix ITSM
Cloud-Native IT Service Management & Operations PlatformBest for
ServiceNow IT Asset Management
Cross-industry, Healthcare, Banking, Education, Government, Financial Services, Higher Education, RetailBMC Helix ITSM
Banking, Financial Services, Healthcare, Government, Telecom, Telecommunications, ManufacturingPricing
Pricing model
ServiceNow IT Asset Management
Contact VendorBMC Helix ITSM
Contact VendorFree trial
ServiceNow IT Asset Management
Free trial: yesBMC Helix ITSM
Free trial: yesDeployment
Deployment options
ServiceNow IT Asset Management
BMC Helix ITSM
Deployment details
ServiceNow IT Asset Management
Cloud SaaS / Now Platform Native; Cloud SaaS; Enterprise Dedicated InstanceBMC Helix ITSM
Cloud SaaS; Hybrid; Cloud SaaS; Multi-Cloud; Hybrid Cloud DeploymentData residency
ServiceNow IT Asset Management
Global datacenter pairs; Sovereign cloud regionsBMC Helix ITSM
United States; European Union; AWS / Azure Cloud RegionsKey features
What it offers
ServiceNow IT Asset Management
- Complete IT asset lifecycle tracking
- Hardware normalization library
- Mobile barcode scanning
- Disposal auditing
- Contract management
- CMDB synchronization
- Hardware lifecycle tracking
- Asset refresh management
BMC Helix ITSM
- Predictive AI incident routing
- Integrated enterprise CMDB
- Automated change impact analysis
- Omnichannel virtual agents
- ITIL-aligned workflow engine
- Enterprise IT service management
- Predictive incident resolution
- Automated change impact evaluation
Platform & access
API access
ServiceNow IT Asset Management
API access: yesBMC Helix ITSM
API access: yesSingle sign-on (SSO)
ServiceNow IT Asset Management
SSO: yesBMC Helix ITSM
SSO: yesRole-based access (RBAC)
ServiceNow IT Asset Management
RBAC: yesBMC Helix ITSM
RBAC: yesMulti-tenant
ServiceNow IT Asset Management
Multi-tenant: yesBMC Helix ITSM
Multi-tenant: yesMobile app
ServiceNow IT Asset Management
Mobile app: yesBMC Helix ITSM
Mobile app: yesSupported platforms
ServiceNow IT Asset Management
BMC Helix ITSM
Compliance
ServiceNow IT Asset Management
BMC Helix ITSM
Integrations & coverage
Integrations
ServiceNow IT Asset Management
BMC Helix ITSM
Industries
ServiceNow IT Asset Management
BMC Helix ITSM
Regions
ServiceNow IT Asset Management
BMC Helix ITSM
Vendor
Company
ServiceNow IT Asset Management
ServiceNowBMC Helix ITSM
BMCHeadquarters
ServiceNow IT Asset Management
Santa Clara, California, USABMC Helix ITSM
Houston, Texas, USACompany size
ServiceNow IT Asset Management
25,000+BMC Helix ITSM
5,000+Founded
ServiceNow IT Asset Management
2004BMC Helix ITSM
1980