Compare products
Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.
| Product | Open iT by Open iT View product | BMC Helix ITSM by BMC View product |
|---|---|---|
| Overview | ||
| What it is | What does Open iT do? It covers FlexNet/DSLS integration. See typical use cases, on-premises, cloud or hybrid deployment and how it compares to rivals. | Shortlisting IT Service Management tools? BMC Helix ITSM by BMC brings integrated enterprise CMDB, with cloud or hybrid deployment. See strengths and alternatives. |
| Product type | Engineering & Specialized Software License Metering Suite | Cloud-Native IT Service Management & Operations Platform |
| Best for | Aerospace, Automotive, Energy, Oil & Gas, Engineering, Manufacturing | Banking, Financial Services, Healthcare, Government, Telecom, Telecommunications, Manufacturing |
| Pricing | ||
| Pricing model | Contact Vendor | Contact Vendor |
| Free trial | Free trial: yes | Free trial: yes |
| Deployment | ||
| Deployment options | CloudHybridOn-Premise | SaaSCloudHybrid |
| Deployment details | On-premises; Cloud; Hybrid; On-premises Server; Hybrid Cloud; Virtual Appliance | Cloud SaaS; Hybrid; Cloud SaaS; Multi-Cloud; Hybrid Cloud Deployment |
| Data residency | Customer On-Premises Datacenter / Private Cloud Hosting Dependent | United States; European Union; AWS / Azure Cloud Regions |
| Key features | ||
| What it offers |
|
|
| Platform & access | ||
| API access | API access: yes | API access: yes |
| Single sign-on (SSO) | SSO: yes | SSO: yes |
| Role-based access (RBAC) | RBAC: yes | RBAC: yes |
| Multi-tenant | Multi-tenant: yes | Multi-tenant: yes |
| Mobile app | Mobile app: no | Mobile app: yes |
| Supported platforms | High-Performance Engineering Workstations, Datacenter License Servers | Enterprise IT InfrastructuresHybrid DatacentersService Desks |
| Compliance | ISO 27001GDPRITIL Aligned | SOC 2 Type IIISO 27001FedRAMP AuthorizedGDPRHIPAA |
| Integrations & coverage | ||
| Integrations | FlexNetLUMDSLSSentinel RMSWindowsLinuxServiceNow | AWSMicrosoft AzureServiceNowJiraMicrosoft TeamsSlackSalesforce |
| Industries | AerospaceAutomotiveEnergyOil & GasEngineeringManufacturing | BankingFinancial ServicesHealthcareGovernmentTelecomTelecommunications+1 more |
| Regions | Global | Global |
| Vendor | ||
| Company | Open iT | BMC |
| Headquarters | United States | Houston, Texas, USA |
| Company size | 201-500 | 5,000+ |
| Founded | 1999 | 1980 |
Overview
What it is
Open iT
What does Open iT do? It covers FlexNet/DSLS integration. See typical use cases, on-premises, cloud or hybrid deployment and how it compares to rivals.BMC Helix ITSM
Shortlisting IT Service Management tools? BMC Helix ITSM by BMC brings integrated enterprise CMDB, with cloud or hybrid deployment. See strengths and alternatives.Product type
Open iT
Engineering & Specialized Software License Metering SuiteBMC Helix ITSM
Cloud-Native IT Service Management & Operations PlatformBest for
Open iT
Aerospace, Automotive, Energy, Oil & Gas, Engineering, ManufacturingBMC Helix ITSM
Banking, Financial Services, Healthcare, Government, Telecom, Telecommunications, ManufacturingPricing
Pricing model
Open iT
Contact VendorBMC Helix ITSM
Contact VendorFree trial
Open iT
Free trial: yesBMC Helix ITSM
Free trial: yesDeployment
Deployment options
Open iT
CloudHybridOn-Premise
BMC Helix ITSM
SaaSCloudHybrid
Deployment details
Open iT
On-premises; Cloud; Hybrid; On-premises Server; Hybrid Cloud; Virtual ApplianceBMC Helix ITSM
Cloud SaaS; Hybrid; Cloud SaaS; Multi-Cloud; Hybrid Cloud DeploymentData residency
Open iT
Customer On-Premises Datacenter / Private Cloud Hosting DependentBMC Helix ITSM
United States; European Union; AWS / Azure Cloud RegionsKey features
What it offers
Open iT
- Specialized engineering license metering
- Active vs idle usage detection
- Automated license harvesting
- Internal cost chargebacks
- FlexNet/DSLS integration
- Specialized engineering software metering
- Idle license harvesting
- Vendor contract renegotiation optimization
BMC Helix ITSM
- Predictive AI incident routing
- Integrated enterprise CMDB
- Automated change impact analysis
- Omnichannel virtual agents
- ITIL-aligned workflow engine
- Enterprise IT service management
- Predictive incident resolution
- Automated change impact evaluation
Platform & access
API access
Open iT
API access: yesBMC Helix ITSM
API access: yesSingle sign-on (SSO)
Open iT
SSO: yesBMC Helix ITSM
SSO: yesRole-based access (RBAC)
Open iT
RBAC: yesBMC Helix ITSM
RBAC: yesMulti-tenant
Open iT
Multi-tenant: yesBMC Helix ITSM
Multi-tenant: yesMobile app
Open iT
Mobile app: noBMC Helix ITSM
Mobile app: yesSupported platforms
Open iT
High-Performance Engineering Workstations, Datacenter License Servers
BMC Helix ITSM
Enterprise IT InfrastructuresHybrid DatacentersService Desks
Compliance
Open iT
ISO 27001GDPRITIL Aligned
BMC Helix ITSM
SOC 2 Type IIISO 27001FedRAMP AuthorizedGDPRHIPAA
Integrations & coverage
Integrations
Open iT
FlexNetLUMDSLSSentinel RMSWindowsLinuxServiceNow
BMC Helix ITSM
AWSMicrosoft AzureServiceNowJiraMicrosoft TeamsSlackSalesforce
Industries
Open iT
AerospaceAutomotiveEnergyOil & GasEngineeringManufacturing
BMC Helix ITSM
BankingFinancial ServicesHealthcareGovernmentTelecomTelecommunications+1 more
Regions
Open iT
Global
BMC Helix ITSM
Global
Vendor
Company
Open iT
Open iTBMC Helix ITSM
BMCHeadquarters
Open iT
United StatesBMC Helix ITSM
Houston, Texas, USACompany size
Open iT
201-500BMC Helix ITSM
5,000+Founded
Open iT
1999BMC Helix ITSM
1980