Compare products
Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.
| Product | Notion by Notion View product | Zendesk Guide by Zendesk View product |
|---|---|---|
| Overview | ||
| What it is | Notion: modular block editor and Relational databases & Kanban boards. Built for enterprise knowledge management. Compare IT Documentation alternatives. | Zendesk Guide is an AI-Powered customer self-service & enterprise knowledge base for customer self-service help center. See features and IT Documentation alternatives. |
| Product type | All-in-One Connected Workspace, Wiki & Project Management | AI-Powered Customer Self-Service & Enterprise Knowledge Base |
| Best for | Technology, Startups, Enterprise IT, Marketing, Education, Financial Services | Customer Service, Enterprise IT, E-Commerce, SaaS, Healthcare, Retail |
| Pricing | ||
| Pricing model | Contact Vendor | Contact Vendor |
| Free trial | Free trial: yes | Free trial: yes |
| Deployment | ||
| Deployment options | SaaSCloud | SaaSCloud |
| Deployment details | Cloud SaaS; Cloud SaaS | Cloud SaaS; Cloud SaaS |
| Data residency | United States; AWS Cloud Infrastructure | United States; European Union; Australia; AWS Cloud Infrastructure |
| Key features | ||
| What it offers |
|
|
| Platform & access | ||
| API access | API access: yes | API access: yes |
| Single sign-on (SSO) | SSO: yes | SSO: yes |
| Role-based access (RBAC) | RBAC: yes | RBAC: yes |
| Multi-tenant | Multi-tenant: yes | Multi-tenant: yes |
| Mobile app | Mobile app: yes | Mobile app: yes |
| Supported platforms | Corporate WorkspacesEngineering TeamsKnowledge BasesProject Boards | Customer Help CentersInternal IT WikisSupport Agent Workspaces |
| Compliance | SOC 2 Type IIISO 27001GDPRHIPAACCPA | SOC 2 Type IIISO 27001GDPRHIPAAPCI-DSS |
| Integrations & coverage | ||
| Integrations | SlackGitHubJiraGoogle DriveFigmaZapierMakeOkta | Zendesk SupportZendesk ChatSlackMicrosoft TeamsGoogle AnalyticsSalesforce |
| Industries | TechnologyStartupsEnterprise ITMarketingEducationFinancial Services | Customer ServiceEnterprise ITE-CommerceSaaSHealthcareRetail |
| Regions | Global | Global |
| Vendor | ||
| Company | Notion | Zendesk |
| Headquarters | San Francisco, California, USA | San Francisco, California, USA |
| Company size | 1,000+ | 5,000+ |
| Founded | 2013 | 2007 |
Overview
What it is
Notion
Notion: modular block editor and Relational databases & Kanban boards. Built for enterprise knowledge management. Compare IT Documentation alternatives.Zendesk Guide
Zendesk Guide is an AI-Powered customer self-service & enterprise knowledge base for customer self-service help center. See features and IT Documentation alternatives.Product type
Notion
All-in-One Connected Workspace, Wiki & Project ManagementZendesk Guide
AI-Powered Customer Self-Service & Enterprise Knowledge BaseBest for
Notion
Technology, Startups, Enterprise IT, Marketing, Education, Financial ServicesZendesk Guide
Customer Service, Enterprise IT, E-Commerce, SaaS, Healthcare, RetailPricing
Pricing model
Notion
Contact VendorZendesk Guide
Contact VendorFree trial
Notion
Free trial: yesZendesk Guide
Free trial: yesDeployment
Deployment options
Notion
SaaSCloud
Zendesk Guide
SaaSCloud
Deployment details
Notion
Cloud SaaS; Cloud SaaSZendesk Guide
Cloud SaaS; Cloud SaaSData residency
Notion
United States; AWS Cloud InfrastructureZendesk Guide
United States; European Union; Australia; AWS Cloud InfrastructureKey features
What it offers
Notion
- Modular block editor
- Relational databases & Kanban boards
- Integrated Notion AI assistant
- Collaborative team wikis
- SAML SSO and audit logging
- Enterprise knowledge management
- Engineering team wikis
- Project and sprint tracking
Zendesk Guide
- Collaborative WYSIWYG editor
- AI Answer Bot self-service deflection
- Content Cues knowledge gap analysis
- Multi-language translation
- Granular permissions
- Customer self-service help center
- Internal IT knowledge base
- AI ticket deflection
Platform & access
API access
Notion
API access: yesZendesk Guide
API access: yesSingle sign-on (SSO)
Notion
SSO: yesZendesk Guide
SSO: yesRole-based access (RBAC)
Notion
RBAC: yesZendesk Guide
RBAC: yesMulti-tenant
Notion
Multi-tenant: yesZendesk Guide
Multi-tenant: yesMobile app
Notion
Mobile app: yesZendesk Guide
Mobile app: yesSupported platforms
Notion
Corporate WorkspacesEngineering TeamsKnowledge BasesProject Boards
Zendesk Guide
Customer Help CentersInternal IT WikisSupport Agent Workspaces
Compliance
Notion
SOC 2 Type IIISO 27001GDPRHIPAACCPA
Zendesk Guide
SOC 2 Type IIISO 27001GDPRHIPAAPCI-DSS
Integrations & coverage
Integrations
Notion
SlackGitHubJiraGoogle DriveFigmaZapierMakeOkta
Zendesk Guide
Zendesk SupportZendesk ChatSlackMicrosoft TeamsGoogle AnalyticsSalesforce
Industries
Notion
TechnologyStartupsEnterprise ITMarketingEducationFinancial Services
Zendesk Guide
Customer ServiceEnterprise ITE-CommerceSaaSHealthcareRetail
Regions
Notion
Global
Zendesk Guide
Global
Vendor
Company
Notion
NotionZendesk Guide
ZendeskHeadquarters
Notion
San Francisco, California, USAZendesk Guide
San Francisco, California, USACompany size
Notion
1,000+Zendesk Guide
5,000+Founded
Notion
2013Zendesk Guide
2007