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Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.

NinjaOne IT Asset ManagementBMC Helix ITSM2 of 3 products

Side-by-side comparison of NinjaOne IT Asset Management, BMC Helix ITSM
Product	NinjaOne IT Asset Management by NinjaOne View product	BMC Helix ITSM by BMC View product
Overview
What it is	Get the facts on NinjaOne IT Asset Management: warranty tracking. Built for Asset Management. Compare it with other IT Asset Management options before you decide.	Shortlisting IT Service Management tools? BMC Helix ITSM by BMC brings integrated enterprise CMDB, with cloud or hybrid deployment. See strengths and alternatives.
Product type	Automated Hardware & Software IT Asset Manager	Cloud-Native IT Service Management & Operations Platform
Best for	Corporate IT, MSPs	Banking, Financial Services, Healthcare, Government, Telecom, Telecommunications, Manufacturing
Pricing
Pricing model	Contact Vendor	Contact Vendor
Free trial	Free trial: yes	Free trial: yes
Deployment
Deployment options	SaaSCloud	SaaSCloudHybrid
Deployment details	Cloud (SaaS); Agentless Scan; Cloud SaaS; Agentless scan	Cloud SaaS; Hybrid; Cloud SaaS; Multi-Cloud; Hybrid Cloud Deployment
Data residency	US; EU; UK; Australia; Global	United States; European Union; AWS / Azure Cloud Regions
Key features
What it offers	Automated IT asset discovery Hardware and software inventory Warranty tracking Asset relationship mapping Asset Management IT Asset Management Endpoint Management ITAM	Predictive AI incident routing Integrated enterprise CMDB Automated change impact analysis Omnichannel virtual agents ITIL-aligned workflow engine Enterprise IT service management Predictive incident resolution Automated change impact evaluation
Platform & access
API access	API access: yes	API access: yes
Single sign-on (SSO)	SSO: yes	SSO: yes
Role-based access (RBAC)	RBAC: yes	RBAC: yes
Multi-tenant	Multi-tenant: yes	Multi-tenant: yes
Mobile app	Mobile app: yes	Mobile app: yes
Supported platforms	SNMPWindowsmacOSLinuxNetwork DevicesNinjaOne Platform	Enterprise IT InfrastructuresHybrid DatacentersService Desks
Compliance	SOC 2 Type IIISO 27001GDPRHIPAA	SOC 2 Type IIISO 27001FedRAMP AuthorizedGDPRHIPAA
Integrations & coverage
Integrations	SNMPWindowsmacOSLinuxNinjaOne	AWSMicrosoft AzureServiceNowJiraMicrosoft TeamsSlackSalesforce
Industries	Corporate ITMSPs	BankingFinancial ServicesHealthcareGovernmentTelecomTelecommunications+1 more
Regions	GlobalUSEUUK	Global
Vendor
Company	NinjaOne	BMC
Headquarters	Austin, Texas, USA	Houston, Texas, USA
Company size	1,000+	5,000+
Founded	2013	1980

NinjaOne IT Asset Management

by NinjaOne

View product

BMC Helix ITSM

by BMC

View product

Overview

What it is

NinjaOne IT Asset Management

Get the facts on NinjaOne IT Asset Management: warranty tracking. Built for Asset Management. Compare it with other IT Asset Management options before you decide.

BMC Helix ITSM

Shortlisting IT Service Management tools? BMC Helix ITSM by BMC brings integrated enterprise CMDB, with cloud or hybrid deployment. See strengths and alternatives.

Product type

NinjaOne IT Asset Management

Automated Hardware & Software IT Asset Manager

BMC Helix ITSM

Cloud-Native IT Service Management & Operations Platform

Best for

NinjaOne IT Asset Management

Corporate IT, MSPs

BMC Helix ITSM

Banking, Financial Services, Healthcare, Government, Telecom, Telecommunications, Manufacturing

Pricing

Pricing model

NinjaOne IT Asset Management

Contact Vendor

BMC Helix ITSM

Contact Vendor

Free trial

NinjaOne IT Asset Management

BMC Helix ITSM

Deployment

Deployment options

NinjaOne IT Asset Management

SaaSCloud

BMC Helix ITSM

SaaSCloudHybrid

Deployment details

NinjaOne IT Asset Management

Cloud (SaaS); Agentless Scan; Cloud SaaS; Agentless scan

BMC Helix ITSM

Cloud SaaS; Hybrid; Cloud SaaS; Multi-Cloud; Hybrid Cloud Deployment

Data residency

NinjaOne IT Asset Management

US; EU; UK; Australia; Global

BMC Helix ITSM

United States; European Union; AWS / Azure Cloud Regions

Key features

What it offers

NinjaOne IT Asset Management

Automated IT asset discovery
Hardware and software inventory
Warranty tracking
Asset relationship mapping
Asset Management
IT Asset Management
Endpoint Management
ITAM

BMC Helix ITSM

Predictive AI incident routing
Integrated enterprise CMDB
Automated change impact analysis
Omnichannel virtual agents
ITIL-aligned workflow engine
Enterprise IT service management
Predictive incident resolution
Automated change impact evaluation

Platform & access

API access

NinjaOne IT Asset Management

BMC Helix ITSM

Single sign-on (SSO)

NinjaOne IT Asset Management

BMC Helix ITSM

Role-based access (RBAC)

NinjaOne IT Asset Management

BMC Helix ITSM

Multi-tenant

NinjaOne IT Asset Management

BMC Helix ITSM

Mobile app

NinjaOne IT Asset Management

BMC Helix ITSM

Supported platforms

NinjaOne IT Asset Management

SNMPWindowsmacOSLinuxNetwork DevicesNinjaOne Platform

BMC Helix ITSM

Enterprise IT InfrastructuresHybrid DatacentersService Desks

Compliance

NinjaOne IT Asset Management

SOC 2 Type IIISO 27001GDPRHIPAA

BMC Helix ITSM

SOC 2 Type IIISO 27001FedRAMP AuthorizedGDPRHIPAA

Integrations & coverage

Integrations

NinjaOne IT Asset Management

SNMPWindowsmacOSLinuxNinjaOne

BMC Helix ITSM

AWSMicrosoft AzureServiceNowJiraMicrosoft TeamsSlackSalesforce

Industries

NinjaOne IT Asset Management

Corporate ITMSPs

BMC Helix ITSM

BankingFinancial ServicesHealthcareGovernmentTelecomTelecommunications+1 more

Regions

NinjaOne IT Asset Management

GlobalUSEUUK

BMC Helix ITSM

Global

Vendor

Company

NinjaOne IT Asset Management

NinjaOne

BMC Helix ITSM

BMC

Headquarters

NinjaOne IT Asset Management

Austin, Texas, USA

BMC Helix ITSM

Houston, Texas, USA

Company size

NinjaOne IT Asset Management

1,000+

BMC Helix ITSM

5,000+

Founded

NinjaOne IT Asset Management

2013

BMC Helix ITSM

1980