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Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.

LansweeperBMC Helix ITSM2 of 3 products
Lansweeper logo

Lansweeper

by Lansweeper

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BMC logo

BMC Helix ITSM

by BMC

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Overview

What it is

Lansweeper

Lansweeper: agentless network discovery and detailed hardware/software inventory. Built for agentless IT asset discovery. Compare IT Asset Management alternatives.

BMC Helix ITSM

Shortlisting IT Service Management tools? BMC Helix ITSM by BMC brings integrated enterprise CMDB, with cloud or hybrid deployment. See strengths and alternatives.

Product type

Lansweeper

Comprehensive IT Asset Management & Cyber Asset Discovery Platform

BMC Helix ITSM

Cloud-Native IT Service Management & Operations Platform

Best for

Lansweeper

Education, Healthcare, Financial Services, Government, Technology, Manufacturing, Retail

BMC Helix ITSM

Banking, Financial Services, Healthcare, Government, Telecom, Telecommunications, Manufacturing

Pricing

Pricing model

Lansweeper

Contact Vendor

BMC Helix ITSM

Contact Vendor

Free trial

Lansweeper

Free trial: yes

BMC Helix ITSM

Free trial: yes

Deployment

Deployment options

Lansweeper

SaaSCloudHybridOn-Premise

BMC Helix ITSM

SaaSCloudHybrid

Deployment details

Lansweeper

Cloud SaaS; On-premises; Hybrid; Cloud-connected Hybrid; On-premises server

BMC Helix ITSM

Cloud SaaS; Hybrid; Cloud SaaS; Multi-Cloud; Hybrid Cloud Deployment

Data residency

Lansweeper

European Union; United States; On-premises local database

BMC Helix ITSM

United States; European Union; AWS / Azure Cloud Regions

Key features

What it offers

Lansweeper

  • Agentless network discovery
  • Detailed hardware/software inventory
  • Automated CVE vulnerability mapping
  • Warranty tracking
  • CMDB synchronization
  • Custom reporting engine
  • Agentless IT asset discovery
  • Software license compliance

BMC Helix ITSM

  • Predictive AI incident routing
  • Integrated enterprise CMDB
  • Automated change impact analysis
  • Omnichannel virtual agents
  • ITIL-aligned workflow engine
  • Enterprise IT service management
  • Predictive incident resolution
  • Automated change impact evaluation

Platform & access

API access

Lansweeper

API access: yes

BMC Helix ITSM

API access: yes

Single sign-on (SSO)

Lansweeper

SSO: yes

BMC Helix ITSM

SSO: yes

Role-based access (RBAC)

Lansweeper

RBAC: yes

BMC Helix ITSM

RBAC: yes

Multi-tenant

Lansweeper

Multi-tenant: yes

BMC Helix ITSM

Multi-tenant: yes

Mobile app

Lansweeper

Mobile app: no

BMC Helix ITSM

Mobile app: yes

Supported platforms

Lansweeper

WindowsmacOSLinuxVMwareHyper-VNetwork switchesPrintersCloud VMs

BMC Helix ITSM

Enterprise IT InfrastructuresHybrid DatacentersService Desks

Compliance

Lansweeper

ISO 27001SOC 2 Type IIGDPRHIPAA ready

BMC Helix ITSM

SOC 2 Type IIISO 27001FedRAMP AuthorizedGDPRHIPAA

Integrations & coverage

Integrations

Lansweeper

ServiceNowJira Service ManagementMicrosoft Entra IDSplunkFreshserviceMicrosoft Intune

BMC Helix ITSM

AWSMicrosoft AzureServiceNowJiraMicrosoft TeamsSlackSalesforce

Industries

Lansweeper

EducationHealthcareFinancial ServicesGovernmentTechnologyManufacturing+1 more

BMC Helix ITSM

BankingFinancial ServicesHealthcareGovernmentTelecomTelecommunications+1 more

Regions

Lansweeper

Global

BMC Helix ITSM

Global

Vendor

Company

Lansweeper

Lansweeper

BMC Helix ITSM

BMC

Headquarters

Lansweeper

Merelbeke, Belgium

BMC Helix ITSM

Houston, Texas, USA

Company size

Lansweeper

1,000+

BMC Helix ITSM

5,000+

Founded

Lansweeper

2004

BMC Helix ITSM

1980

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