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Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.

Kaseya BMSConnectWise PSA2 of 3 products
Kaseya logo

Kaseya BMS

by Kaseya

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ConnectWise logo

ConnectWise PSA

by ConnectWise

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Overview

What it is

Kaseya BMS

Free trial available. Kaseya BMS by Kaseya offers ticket management and contract billing. Compare features, use cases and leading IT Service Management alternatives.

ConnectWise PSA

ConnectWise PSA by ConnectWise is a professional services automation. Key features include time tracking. Compare deployment, integrations and top PSA alternatives.

Product type

Kaseya BMS

Professional Services Automation Platform

ConnectWise PSA

Professional Services Automation

Best for

Kaseya BMS

MSPs, IT Service Providers, IT Service Companies

ConnectWise PSA

MSPs, Technology Teams, IT Support Providers

Pricing

Pricing model

Kaseya BMS

Contact Vendor

ConnectWise PSA

Contact Vendor

Free trial

Kaseya BMS

Free trial: yes

ConnectWise PSA

Free trial: yes

Deployment

Deployment options

Kaseya BMS

SaaSCloud

ConnectWise PSA

SaaSCloud

Deployment details

Kaseya BMS

Cloud (SaaS); Multi-tenant cloud SaaS

ConnectWise PSA

Cloud (SaaS); Cloud SaaS platform

Data residency

Kaseya BMS

US; EU; APAC

ConnectWise PSA

Global; US; EU

Key features

What it offers

Kaseya BMS

  • Ticket management
  • Contract billing
  • Time tracking
  • Project management
  • Customer portal
  • CRM
  • PSA
  • IT Service Management

ConnectWise PSA

  • Service desk ticketing
  • Contract billing automation
  • Time tracking
  • Project management
  • Dispatch portal
  • IT Service Management
  • PSA

Platform & access

API access

Kaseya BMS

API access: yes

ConnectWise PSA

API access: yes

Single sign-on (SSO)

Kaseya BMS

SSO: yes

ConnectWise PSA

SSO: yes

Role-based access (RBAC)

Kaseya BMS

RBAC: yes

ConnectWise PSA

RBAC: yes

Multi-tenant

Kaseya BMS

Multi-tenant: yes

ConnectWise PSA

Multi-tenant: yes

Mobile app

Kaseya BMS

Mobile app: no

ConnectWise PSA

Mobile app: yes

Supported platforms

Kaseya BMS

IT service managementTicketingBilling

ConnectWise PSA

Service deskTicketingBillingCRM

Compliance

Kaseya BMS

SOC 2GDPR

ConnectWise PSA

SOC 2 Type IIGDPR

Integrations & coverage

Integrations

Kaseya BMS

Kaseya VSAIT GlueQuickBooksXero

ConnectWise PSA

ConnectWise AutomateQuickBooksXero

Industries

Kaseya BMS

MSPsIT Service ProvidersIT Service Companies

ConnectWise PSA

MSPsTechnology TeamsIT Support Providers

Regions

Kaseya BMS

Global

ConnectWise PSA

Global

Vendor

Company

Kaseya BMS

Kaseya

ConnectWise PSA

ConnectWise

Headquarters

Kaseya BMS

Miami, Florida, USA

ConnectWise PSA

Tampa, Florida, USA

Company size

Kaseya BMS

5,000+

ConnectWise PSA

1,001-5,000

Founded

Kaseya BMS

2000

ConnectWise PSA

1982

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