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Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.

Document360Outline Wiki2 of 3 products
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Document360

by Document360

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Outline Wiki

by Outline

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Overview

What it is

Document360

See what Document360 offers: search analytics. It is built for product documentation authoring, supports cloud deployment and competes with other IT Documentation tools.

Outline Wiki

Looking for IT Documentation software? Outline Wiki by Outline provides fast full-text search for internal team wiki management. Compare features and alternatives.

Product type

Document360

AI-Powered Knowledge Base & Technical Documentation Platform

Outline Wiki

Fast Collaborative Team Knowledge Base & Documentation Wiki

Best for

Document360

Technology, Software Companies, SaaS, Enterprise IT, Customer Support, Education

Outline Wiki

Technology, Startups, Software Development, Remote Teams, Product Design

Pricing

Pricing model

Document360

Contact Vendor

Outline Wiki

Contact Vendor

Free trial

Document360

Free trial: yes

Outline Wiki

Free trial: yes

Deployment

Deployment options

Document360

SaaSCloud

Outline Wiki

SaaSCloudOn-Premise

Deployment details

Document360

Cloud SaaS; Cloud SaaS

Outline Wiki

Cloud SaaS; Self-hosted; Open Source; Cloud SaaS; Self-hosted Docker Container

Data residency

Document360

United States; European Union; Australia; Microsoft Azure Cloud

Outline Wiki

United States; European Union; Customer Infrastructure for Self-Hosted

Key features

What it offers

Document360

  • Eddy generative AI assistant
  • Dual WYSIWYG & Markdown editor
  • Multi-version documentation control
  • Article lifecycle management
  • Search analytics
  • Product documentation authoring
  • Internal IT knowledge base
  • Customer self-service support

Outline Wiki

  • Markdown-native real-time collaborative editor
  • Nested document collections
  • Fast full-text search
  • Enterprise SSO integration
  • Open-source self-hostable option
  • Internal team wiki management
  • Engineering documentation
  • Remote team knowledge sharing

Platform & access

API access

Document360

API access: yes

Outline Wiki

API access: yes

Single sign-on (SSO)

Document360

SSO: yes

Outline Wiki

SSO: yes

Role-based access (RBAC)

Document360

RBAC: yes

Outline Wiki

RBAC: yes

Multi-tenant

Document360

Multi-tenant: yes

Outline Wiki

Multi-tenant: yes

Mobile app

Document360

Mobile app: no

Outline Wiki

Mobile app: no

Supported platforms

Document360

Web Knowledge BasesProduct PortalsInternal IT WikisDeveloper Docs

Outline Wiki

Corporate WorkspacesEngineering TeamsProduct WikisRemote Offices

Compliance

Document360

SOC 2 Type IIISO 27001GDPRHIPAA

Outline Wiki

SOC 2 Type IIISO 27001GDPROpen Source BSL/Commercial

Integrations & coverage

Integrations

Document360

SlackMicrosoft TeamsZendeskIntercomFreshdeskGoogle AnalyticsGitHub

Outline Wiki

SlackGoogle WorkspaceMicrosoft Entra IDGitHubFigmaDiscordZapier

Industries

Document360

TechnologySoftware CompaniesSaaSEnterprise ITCustomer SupportEducation

Outline Wiki

TechnologyStartupsSoftware DevelopmentRemote TeamsProduct Design

Regions

Document360

Global

Outline Wiki

Global

Vendor

Company

Document360

Document360

Outline Wiki

Outline

Headquarters

Document360

London, United Kingdom

Outline Wiki

San Francisco, California, USA

Company size

Document360

201-500

Outline Wiki

1-10

Founded

Document360

2016

Outline Wiki

2018

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