Compare products
Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.
| Product | Datto Autotask PSA by Datto View product | Atera IT Management Platform by Atera View product |
|---|---|---|
| Overview | ||
| What it is | Datto Autotask PSA by Datto: CRM portal, SLA tracking and technician dispatch. Ideal for Service Desk. Deployment: cloud. See how it compares with top PSA alternatives. | Atera IT Management Platform: unified RMM and PSA, actionable AI troubleshooting and unlimited endpoint management. Built for IT Operations. Compare PSA alternatives. |
| Product type | Unified MSP Service Desk & Billing Automation | AI-Powered Unified RMM & PSA Management Suite |
| Best for | MSPs, Technology Consultants | MSPs, IT Support Teams, Technology Providers, SMBs |
| Pricing | ||
| Pricing model | Contact Vendor | Contact Vendor |
| Free trial | Free trial: yes | Free trial: yes |
| Deployment | ||
| Deployment options | SaaSCloud | SaaSCloud |
| Deployment details | Cloud (SaaS); Cloud SaaS platform | Cloud-native SaaS; Unified Portal; Cloud-native SaaS; Multi-tenant portal |
| Data residency | US; EU; Global | US; EU; Global |
| Key features | ||
| What it offers |
|
|
| Platform & access | ||
| API access | API access: yes | API access: yes |
| Single sign-on (SSO) | SSO: yes | SSO: yes |
| Role-based access (RBAC) | RBAC: yes | RBAC: yes |
| Multi-tenant | Multi-tenant: yes | Multi-tenant: yes |
| Mobile app | Mobile app: yes | Mobile app: yes |
| Supported platforms | Cloud SaaSDatto RMMIT GlueKaseyaQuickBooksXero | WindowsmacOSLinuxSNMPiOSAndroidWeb |
| Compliance | SOC 2 Type IIISO 27001GDPR | SOC 2 Type IIISO 27001GDPRHIPAA |
| Integrations & coverage | ||
| Integrations | Datto RMMKaseya VSAQuickBooks | Microsoft 365QuickBooksXeroSplashtopAnyDeskOpenAI |
| Industries | MSPsTechnology Consultants | MSPsIT Support TeamsTechnology ProvidersSMBs |
| Regions | GlobalUSEU | GlobalUSEU |
| Vendor | ||
| Company | Datto | Atera |
| Headquarters | Norwalk, Connecticut, USA | Tel Aviv, Israel |
| Company size | 1,000+ | 201-500 |
| Founded | 2007 | 2011 |
Overview
What it is
Datto Autotask PSA
Datto Autotask PSA by Datto: CRM portal, SLA tracking and technician dispatch. Ideal for Service Desk. Deployment: cloud. See how it compares with top PSA alternatives.Atera IT Management Platform
Atera IT Management Platform: unified RMM and PSA, actionable AI troubleshooting and unlimited endpoint management. Built for IT Operations. Compare PSA alternatives.Product type
Datto Autotask PSA
Unified MSP Service Desk & Billing AutomationAtera IT Management Platform
AI-Powered Unified RMM & PSA Management SuiteBest for
Datto Autotask PSA
MSPs, Technology ConsultantsAtera IT Management Platform
MSPs, IT Support Teams, Technology Providers, SMBsPricing
Pricing model
Datto Autotask PSA
Contact VendorAtera IT Management Platform
Contact VendorFree trial
Datto Autotask PSA
Free trial: yesAtera IT Management Platform
Free trial: yesDeployment
Deployment options
Datto Autotask PSA
Atera IT Management Platform
Deployment details
Datto Autotask PSA
Cloud (SaaS); Cloud SaaS platformAtera IT Management Platform
Cloud-native SaaS; Unified Portal; Cloud-native SaaS; Multi-tenant portalData residency
Datto Autotask PSA
US; EU; GlobalAtera IT Management Platform
US; EU; GlobalKey features
What it offers
Datto Autotask PSA
- Unified service desk ticketing
- Recurring contract invoicing
- SLA tracking
- Technician dispatch
- CRM portal
- PSA
- IT Service Management
- Service Desk
Atera IT Management Platform
- Unified RMM and PSA
- Actionable AI troubleshooting
- Unlimited endpoint management
- Automated patch management
- Contract billing
- PSA
- Remote Monitoring and Management
- IT Service Management
Platform & access
API access
Datto Autotask PSA
API access: yesAtera IT Management Platform
API access: yesSingle sign-on (SSO)
Datto Autotask PSA
SSO: yesAtera IT Management Platform
SSO: yesRole-based access (RBAC)
Datto Autotask PSA
RBAC: yesAtera IT Management Platform
RBAC: yesMulti-tenant
Datto Autotask PSA
Multi-tenant: yesAtera IT Management Platform
Multi-tenant: yesMobile app
Datto Autotask PSA
Mobile app: yesAtera IT Management Platform
Mobile app: yesSupported platforms
Datto Autotask PSA
Atera IT Management Platform
Compliance
Datto Autotask PSA
Atera IT Management Platform
Integrations & coverage
Integrations
Datto Autotask PSA
Atera IT Management Platform
Industries
Datto Autotask PSA
Atera IT Management Platform
Regions
Datto Autotask PSA
Atera IT Management Platform
Vendor
Company
Datto Autotask PSA
DattoAtera IT Management Platform
AteraHeadquarters
Datto Autotask PSA
Norwalk, Connecticut, USAAtera IT Management Platform
Tel Aviv, IsraelCompany size
Datto Autotask PSA
1,000+Atera IT Management Platform
201-500Founded
Datto Autotask PSA
2007Atera IT Management Platform
2011