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Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.

Critical Start MDRAcronis MDR2 of 3 products

Side-by-side comparison of Critical Start MDR, Acronis MDR
Product	Critical Start MDR by Critical Start View product	Acronis MDR by Acronis View product
Overview
What it is	Looking for MDR software? Critical Start MDR by Critical Start provides human-led triage and MobileSOC alerts for threat detection. Compare features and alternatives.	24/7/365 managed threat detection, response and recovery for MSPs, delivered by Acronis or partner SOC teams.
Product type	Managed Detection & Response (MDR)	Managed Detection and Response (MDR)
Best for	Cross-industry, Mid-market, Enterprise, Healthcare, Banking, Retail, Technology	MSPs of any size and maturity, especially those serving small and mid-sized business clients. MSSP partners can also deliver the service.
Pricing
Pricing model	Contact Vendor	Contact Vendor
Pricing details		Depends on the number of endpoints, the service tier (Standard or Advanced), region and partner. Contact Acronis sales. Free trial available.
Free trial	Free trial: no	Free trial: yes
Deployment
Deployment options	CloudHybrid	SaaS
Deployment details	Cloud Managed Service; Hybrid; Cloud Managed Service; Plano & Lehi SOCs	SaaS-based, multi-tenant platform. The service is delivered by Acronis TRU, Legato, or a regional MSSP partner.
Data residency	United States
Key features
What it offers	Trusted Behavior Registry Deterministic alert auto-resolution 60-minute contractual SLA Human-led triage MobileSOC alerts Alert fatigue reduction Rapid incident containment 24/7 SOC escalation	24x7 monitoring Automated mitigation and response Incident analysis and verdict Service portal and monthly report Full remediation (Advanced tier) Threat hunting (Advanced tier) Threat intelligence news and IOCs (Advanced tier) Root cause analysis and incident report (Advanced tier)
Platform & access
API access	API access: yes
Single sign-on (SSO)	SSO: yes
Role-based access (RBAC)	RBAC: yes
Multi-tenant	Multi-tenant: yes	Multi-tenant: yes
Mobile app	Mobile app: yes
Supported platforms	EndpointsCloud EnvironmentsIdentity ProvidersSIEM
Compliance	SOC 2 Type IIISO 27001PCI DSSHIPAA	SOC 2, GDPR, IEC 62443-4-1
Integrations & coverage
Integrations	CrowdStrikeMicrosoft DefenderSentinelSentinelOneSplunkPalo Alto	Acronis Cyber Protect CloudAcronis EDRAcronis RMM
Industries	Cross-industryMid-marketEnterpriseHealthcareBankingRetail+1 more
Regions	North AmericaGlobal	Global
Vendor
Company	Critical Start	Acronis
Headquarters	Plano, Texas, USA	Schaffhausen, Switzerland
Company size	201-500	1,001-5,000
Founded	2012	2003

Critical Start MDR

by Critical Start

View product

Acronis MDR

by Acronis

View product

Overview

What it is

Critical Start MDR

Looking for MDR software? Critical Start MDR by Critical Start provides human-led triage and MobileSOC alerts for threat detection. Compare features and alternatives.

Acronis MDR

24/7/365 managed threat detection, response and recovery for MSPs, delivered by Acronis or partner SOC teams.

Product type

Critical Start MDR

Managed Detection & Response (MDR)

Acronis MDR

Managed Detection and Response (MDR)

Best for

Critical Start MDR

Cross-industry, Mid-market, Enterprise, Healthcare, Banking, Retail, Technology

Acronis MDR

MSPs of any size and maturity, especially those serving small and mid-sized business clients. MSSP partners can also deliver the service.

Pricing

Pricing model

Critical Start MDR

Contact Vendor

Acronis MDR

Contact Vendor

Pricing details

Critical Start MDR

Acronis MDR

Depends on the number of endpoints, the service tier (Standard or Advanced), region and partner. Contact Acronis sales. Free trial available.

Free trial

Critical Start MDR

Acronis MDR

Deployment

Deployment options

Critical Start MDR

CloudHybrid

Acronis MDR

SaaS

Deployment details

Critical Start MDR

Cloud Managed Service; Hybrid; Cloud Managed Service; Plano & Lehi SOCs

Acronis MDR

SaaS-based, multi-tenant platform. The service is delivered by Acronis TRU, Legato, or a regional MSSP partner.

Data residency

Critical Start MDR

United States

Acronis MDR

Key features

What it offers

Critical Start MDR

Trusted Behavior Registry
Deterministic alert auto-resolution
60-minute contractual SLA
Human-led triage
MobileSOC alerts
Alert fatigue reduction
Rapid incident containment
24/7 SOC escalation

Acronis MDR

24x7 monitoring
Automated mitigation and response
Incident analysis and verdict
Service portal and monthly report
Full remediation (Advanced tier)
Threat hunting (Advanced tier)
Threat intelligence news and IOCs (Advanced tier)
Root cause analysis and incident report (Advanced tier)

Platform & access

API access

Critical Start MDR

Acronis MDR

Single sign-on (SSO)

Critical Start MDR

Acronis MDR

Role-based access (RBAC)

Critical Start MDR

Acronis MDR

Multi-tenant

Critical Start MDR

Acronis MDR

Mobile app

Critical Start MDR

Acronis MDR

Supported platforms

Critical Start MDR

EndpointsCloud EnvironmentsIdentity ProvidersSIEM

Acronis MDR

Compliance

Critical Start MDR

SOC 2 Type IIISO 27001PCI DSSHIPAA

Acronis MDR

SOC 2, GDPR, IEC 62443-4-1

Integrations & coverage

Integrations

Critical Start MDR

CrowdStrikeMicrosoft DefenderSentinelSentinelOneSplunkPalo Alto

Acronis MDR

Acronis Cyber Protect CloudAcronis EDRAcronis RMM

Industries

Critical Start MDR

Cross-industryMid-marketEnterpriseHealthcareBankingRetail+1 more

Acronis MDR

Regions

Critical Start MDR

North AmericaGlobal

Acronis MDR

Global

Vendor

Company

Critical Start MDR

Critical Start

Acronis MDR

Acronis

Headquarters

Critical Start MDR

Plano, Texas, USA

Acronis MDR

Schaffhausen, Switzerland

Company size

Critical Start MDR

201-500

Acronis MDR

1,001-5,000

Founded

Critical Start MDR

2012

Acronis MDR

2003