Compare products

Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.

ConnectWise RMMPuppet Enterprise2 of 3 products
ConnectWise logo

ConnectWise RMM

by ConnectWise

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Puppet logo

Puppet Enterprise

by Puppet

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Overview

What it is

ConnectWise RMM

What does ConnectWise RMM do? It covers asset inventory and background diagnostics. See typical use cases, cloud or agent-based deployment and how it compares to rivals.

Puppet Enterprise

Looking for Configuration Management software? Puppet Enterprise by Puppet provides role-based access for automated drift remediation. Compare features and alternatives.

Product type

ConnectWise RMM

Cloud-Native Remote Monitoring (RMM)

Puppet Enterprise

Enterprise Infrastructure Automation & Configuration Platform

Best for

ConnectWise RMM

MSPs, Enterprise IT, Enterprise IT Departments

Puppet Enterprise

Enterprise IT, DevOps, Financial Services, Healthcare, Government, Telecom

Pricing

Pricing model

ConnectWise RMM

Contact Vendor

Puppet Enterprise

Contact Vendor

Free trial

ConnectWise RMM

Free trial: yes

Puppet Enterprise

Free trial: yes

Deployment

Deployment options

ConnectWise RMM

SaaSCloudOn-Premise

Puppet Enterprise

CloudHybridOn-Premise

Deployment details

ConnectWise RMM

Cloud (SaaS); Endpoint Agent; Cloud SaaS; Endpoint agent

Puppet Enterprise

On-premises; Cloud; Hybrid; On-premises Server; Hybrid Cloud; Cloud Virtual Appliance

Data residency

ConnectWise RMM

Global; US; EU

Puppet Enterprise

Customer Datacenter / Multi-Cloud Environment Dependent

Key features

What it offers

ConnectWise RMM

  • Cloud-native remote monitoring
  • Automated patch management
  • Background diagnostics
  • Asset inventory
  • Remote Monitoring and Management
  • Endpoint Management

Puppet Enterprise

  • Continuous automated configuration enforcement
  • Automated drift correction
  • Puppet Comply CIS/STIG scanning
  • Visual web management console
  • Role-based access
  • Automated server configuration management
  • Continuous compliance enforcement
  • Automated drift remediation

Platform & access

API access

ConnectWise RMM

API access: yes

Puppet Enterprise

API access: yes

Single sign-on (SSO)

ConnectWise RMM

SSO: yes

Puppet Enterprise

SSO: yes

Role-based access (RBAC)

ConnectWise RMM

RBAC: yes

Puppet Enterprise

RBAC: yes

Multi-tenant

ConnectWise RMM

Multi-tenant: yes

Puppet Enterprise

Multi-tenant: yes

Mobile app

ConnectWise RMM

Mobile app: no

Puppet Enterprise

Mobile app: no

Supported platforms

ConnectWise RMM

EndpointsServersCloud VMsSNMP devices

Puppet Enterprise

Enterprise ServersVirtual MachinesCloud InstancesNetwork Devices

Compliance

ConnectWise RMM

SOC 2 Type IIHIPAAGDPR

Puppet Enterprise

CIS BenchmarksDISA STIGNIST 800-53ISO 27001SOC 2 Type II

Integrations & coverage

Integrations

ConnectWise RMM

ConnectWise ScreenConnectIT Glue

Puppet Enterprise

AWSMicrosoft AzureGoogle CloudVMwareServiceNowSplunkJira

Industries

ConnectWise RMM

MSPsEnterprise ITEnterprise IT Departments

Puppet Enterprise

Enterprise ITDevOpsFinancial ServicesHealthcareGovernmentTelecom

Regions

ConnectWise RMM

Global

Puppet Enterprise

Global

Vendor

Company

ConnectWise RMM

ConnectWise

Puppet Enterprise

Puppet

Headquarters

ConnectWise RMM

Tampa, Florida, USA

Puppet Enterprise

Portland, Oregon, USA

Company size

ConnectWise RMM

1,001-5,000

Puppet Enterprise

501-1,000

Founded

ConnectWise RMM

1982

Puppet Enterprise

2005

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