Compare products

Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.

ConnectWise PSASuperOps2 of 3 products
ConnectWise logo

ConnectWise PSA

by ConnectWise

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SuperOps logo

SuperOps

by SuperOps

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Overview

What it is

ConnectWise PSA

ConnectWise PSA by ConnectWise is a professional services automation. Key features include time tracking. Compare deployment, integrations and top PSA alternatives.

SuperOps

SuperOps: remote monitoring and management, patch management and scripting and automation. Built for client billing and endpoint management. Compare PSA alternatives.

Product type

ConnectWise PSA

Professional Services Automation

SuperOps

Unified PSA-RMM Platform for MSPs and IT Teams

Best for

ConnectWise PSA

MSPs, Technology Teams, IT Support Providers

SuperOps

MSPs, IT Service Providers, Internal IT Teams, SMBs, Education

Pricing

Pricing model

ConnectWise PSA

Contact Vendor

SuperOps

Contact Vendor

Free trial

ConnectWise PSA

Free trial: yes

SuperOps

Free trial: yes

Deployment

Deployment options

ConnectWise PSA

SaaSCloud

SuperOps

SaaSCloud

Deployment details

ConnectWise PSA

Cloud (SaaS); Cloud SaaS platform

SuperOps

Cloud (SaaS); SaaS

Data residency

ConnectWise PSA

Global; US; EU

SuperOps

Key features

What it offers

ConnectWise PSA

  • Service desk ticketing
  • Contract billing automation
  • Time tracking
  • Project management
  • Dispatch portal
  • IT Service Management
  • PSA

SuperOps

  • Remote monitoring and management
  • Patch management
  • Scripting and automation
  • Ticketing and SLAs
  • Contracts and billing
  • IT documentation
  • Network monitoring
  • AI agents and ticket summaries

Platform & access

API access

ConnectWise PSA

API access: yes

SuperOps

API access: yes

Single sign-on (SSO)

ConnectWise PSA

SSO: yes

SuperOps

SSO: yes

Role-based access (RBAC)

ConnectWise PSA

RBAC: yes

SuperOps

RBAC: yes

Multi-tenant

ConnectWise PSA

Multi-tenant: yes

SuperOps

Multi-tenant: yes

Mobile app

ConnectWise PSA

Mobile app: yes

SuperOps

Mobile app: yes

Supported platforms

ConnectWise PSA

Service deskTicketingBillingCRM

SuperOps

WindowsmacOSLinuxiOSAndroid

Compliance

ConnectWise PSA

SOC 2 Type IIGDPR

SuperOps

SOC 2 Type IIGDPR

Integrations & coverage

Integrations

ConnectWise PSA

ConnectWise AutomateQuickBooksXero

SuperOps

Microsoft 365QuickBooksXeroBitdefenderSentinelOneHuntressAcronisDropsuite+4 more

Industries

ConnectWise PSA

MSPsTechnology TeamsIT Support Providers

SuperOps

MSPsIT Service ProvidersInternal IT TeamsSMBsEducation

Regions

ConnectWise PSA

Global

SuperOps

Global

Vendor

Company

ConnectWise PSA

ConnectWise

SuperOps

SuperOps

Headquarters

ConnectWise PSA

Tampa, Florida, USA

SuperOps

Chennai, India

Company size

ConnectWise PSA

1,001-5,000

SuperOps

201-500

Founded

ConnectWise PSA

1982

SuperOps

2020

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