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Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.

ConnectWise PSAKaseya BMS2 of 3 products
ConnectWise logo

ConnectWise PSA

by ConnectWise

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Kaseya logo

Kaseya BMS

by Kaseya

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Overview

What it is

ConnectWise PSA

ConnectWise PSA by ConnectWise is a professional services automation. Key features include time tracking. Compare deployment, integrations and top PSA alternatives.

Kaseya BMS

Free trial available. Kaseya BMS by Kaseya offers ticket management and contract billing. Compare features, use cases and leading IT Service Management alternatives.

Product type

ConnectWise PSA

Professional Services Automation

Kaseya BMS

Professional Services Automation Platform

Best for

ConnectWise PSA

MSPs, Technology Teams, IT Support Providers

Kaseya BMS

MSPs, IT Service Providers, IT Service Companies

Pricing

Pricing model

ConnectWise PSA

Contact Vendor

Kaseya BMS

Contact Vendor

Free trial

ConnectWise PSA

Free trial: yes

Kaseya BMS

Free trial: yes

Deployment

Deployment options

ConnectWise PSA

SaaSCloud

Kaseya BMS

SaaSCloud

Deployment details

ConnectWise PSA

Cloud (SaaS); Cloud SaaS platform

Kaseya BMS

Cloud (SaaS); Multi-tenant cloud SaaS

Data residency

ConnectWise PSA

Global; US; EU

Kaseya BMS

US; EU; APAC

Key features

What it offers

ConnectWise PSA

  • Service desk ticketing
  • Contract billing automation
  • Time tracking
  • Project management
  • Dispatch portal
  • IT Service Management
  • PSA

Kaseya BMS

  • Ticket management
  • Contract billing
  • Time tracking
  • Project management
  • Customer portal
  • CRM
  • PSA
  • IT Service Management

Platform & access

API access

ConnectWise PSA

API access: yes

Kaseya BMS

API access: yes

Single sign-on (SSO)

ConnectWise PSA

SSO: yes

Kaseya BMS

SSO: yes

Role-based access (RBAC)

ConnectWise PSA

RBAC: yes

Kaseya BMS

RBAC: yes

Multi-tenant

ConnectWise PSA

Multi-tenant: yes

Kaseya BMS

Multi-tenant: yes

Mobile app

ConnectWise PSA

Mobile app: yes

Kaseya BMS

Mobile app: no

Supported platforms

ConnectWise PSA

Service deskTicketingBillingCRM

Kaseya BMS

IT service managementTicketingBilling

Compliance

ConnectWise PSA

SOC 2 Type IIGDPR

Kaseya BMS

SOC 2GDPR

Integrations & coverage

Integrations

ConnectWise PSA

ConnectWise AutomateQuickBooksXero

Kaseya BMS

Kaseya VSAIT GlueQuickBooksXero

Industries

ConnectWise PSA

MSPsTechnology TeamsIT Support Providers

Kaseya BMS

MSPsIT Service ProvidersIT Service Companies

Regions

ConnectWise PSA

Global

Kaseya BMS

Global

Vendor

Company

ConnectWise PSA

ConnectWise

Kaseya BMS

Kaseya

Headquarters

ConnectWise PSA

Tampa, Florida, USA

Kaseya BMS

Miami, Florida, USA

Company size

ConnectWise PSA

1,001-5,000

Kaseya BMS

5,000+

Founded

ConnectWise PSA

1982

Kaseya BMS

2000

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