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Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.

ConnectWise PSAITarian2 of 3 products
ConnectWise logo

ConnectWise PSA

by ConnectWise

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ITarian logo

ITarian

by ITarian

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Overview

What it is

ConnectWise PSA

ConnectWise PSA by ConnectWise is a professional services automation. Key features include time tracking. Compare deployment, integrations and top PSA alternatives.

ITarian

ITarian helps teams with remote endpoint monitoring. Explore features like software scripting, cloud deployment and the closest IT Service Management competitors.

Product type

ConnectWise PSA

Professional Services Automation

ITarian

Cloud-Based RMM & IT Service Desk Platform for MSPs

Best for

ConnectWise PSA

MSPs, Technology Teams, IT Support Providers

ITarian

Managed Service Providers (MSPs), IT Services, Small Businesses, Education

Pricing

Pricing model

ConnectWise PSA

Contact Vendor

ITarian

Contact Vendor

Free trial

ConnectWise PSA

Free trial: yes

ITarian

Free trial: yes

Deployment

Deployment options

ConnectWise PSA

SaaSCloud

ITarian

SaaSCloudOn-Premise

Deployment details

ConnectWise PSA

Cloud (SaaS); Cloud SaaS platform

ITarian

Cloud SaaS; Cloud SaaS; Client Endpoint Agent

Data residency

ConnectWise PSA

Global; US; EU

ITarian

United States; European Union; AWS Cloud Infrastructure

Key features

What it offers

ConnectWise PSA

  • Service desk ticketing
  • Contract billing automation
  • Time tracking
  • Project management
  • Dispatch portal
  • IT Service Management
  • PSA

ITarian

  • Remote monitoring and management (RMM)
  • Integrated remote desktop access
  • Automated patch management
  • ITIL service desk ticketing
  • Software scripting
  • Remote endpoint monitoring
  • Automated software patching
  • Remote desktop IT support

Platform & access

API access

ConnectWise PSA

API access: yes

ITarian

API access: yes

Single sign-on (SSO)

ConnectWise PSA

SSO: yes

ITarian

SSO: yes

Role-based access (RBAC)

ConnectWise PSA

RBAC: yes

ITarian

RBAC: yes

Multi-tenant

ConnectWise PSA

Multi-tenant: yes

ITarian

Multi-tenant: yes

Mobile app

ConnectWise PSA

Mobile app: yes

ITarian

Mobile app: yes

Supported platforms

ConnectWise PSA

Service deskTicketingBillingCRM

ITarian

DesktopsLaptopsWindows/Linux ServersNetwork Devices

Compliance

ConnectWise PSA

SOC 2 Type IIGDPR

ITarian

SOC 2 Type IIISO 27001GDPR

Integrations & coverage

Integrations

ConnectWise PSA

ConnectWise AutomateQuickBooksXero

ITarian

Active DirectoryConnectWiseAutotaskComodo SecurityWebhooks

Industries

ConnectWise PSA

MSPsTechnology TeamsIT Support Providers

ITarian

Managed Service Providers (MSPs)IT ServicesSmall BusinessesEducation

Regions

ConnectWise PSA

Global

ITarian

Global

Vendor

Company

ConnectWise PSA

ConnectWise

ITarian

ITarian

Headquarters

ConnectWise PSA

Tampa, Florida, USA

ITarian

Bloomfield, New Jersey, USA

Company size

ConnectWise PSA

1,001-5,000

ITarian

201-500

Founded

ConnectWise PSA

1982

ITarian

2015

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