Compare products

Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.

ConnectWise PSAHaloPSA2 of 3 products
ConnectWise logo

ConnectWise PSA

by ConnectWise

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Halo Service Solutions logo

HaloPSA

by Halo Service Solutions

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Overview

What it is

ConnectWise PSA

ConnectWise PSA by ConnectWise is a professional services automation. Key features include time tracking. Compare deployment, integrations and top PSA alternatives.

HaloPSA

Get the facts on HaloPSA: integrated ITIL service desk and automated recurring billing. Built for IT asset tracking. Compare it with other PSA options before you decide.

Product type

ConnectWise PSA

Professional Services Automation

HaloPSA

All-in-One Professional Services Automation (PSA) for MSPs

Best for

ConnectWise PSA

MSPs, Technology Teams, IT Support Providers

HaloPSA

Managed Service Providers (MSPs), IT Services, Enterprise IT, System Integrators

Pricing

Pricing model

ConnectWise PSA

Contact Vendor

HaloPSA

Contact Vendor

Free trial

ConnectWise PSA

Free trial: yes

HaloPSA

Free trial: yes

Deployment

Deployment options

ConnectWise PSA

SaaSCloud

HaloPSA

SaaSCloudOn-Premise

Deployment details

ConnectWise PSA

Cloud (SaaS); Cloud SaaS platform

HaloPSA

Cloud SaaS; On-premises; Cloud SaaS; On-premises Server

Data residency

ConnectWise PSA

Global; US; EU

HaloPSA

United Kingdom; United States; European Union; Australia

Key features

What it offers

ConnectWise PSA

  • Service desk ticketing
  • Contract billing automation
  • Time tracking
  • Project management
  • Dispatch portal
  • IT Service Management
  • PSA

HaloPSA

  • Integrated ITIL service desk
  • Automated recurring billing
  • RMM tool synchronization
  • Project and SLA management
  • Client self-service portal
  • MSP service desk automation
  • Recurring contract billing
  • IT asset tracking

Platform & access

API access

ConnectWise PSA

API access: yes

HaloPSA

API access: yes

Single sign-on (SSO)

ConnectWise PSA

SSO: yes

HaloPSA

SSO: yes

Role-based access (RBAC)

ConnectWise PSA

RBAC: yes

HaloPSA

RBAC: yes

Multi-tenant

ConnectWise PSA

Multi-tenant: yes

HaloPSA

Multi-tenant: yes

Mobile app

ConnectWise PSA

Mobile app: yes

HaloPSA

Mobile app: yes

Supported platforms

ConnectWise PSA

Service deskTicketingBillingCRM

HaloPSA

MSP Client InfrastructureEnterprise Service DesksIT Assets

Compliance

ConnectWise PSA

SOC 2 Type IIGDPR

HaloPSA

SOC 2 Type IIISO 27001GDPRCyber Essentials

Integrations & coverage

Integrations

ConnectWise PSA

ConnectWise AutomateQuickBooksXero

HaloPSA

NinjaOneDatto RMMConnectWiseMicrosoft 365XeroQuickBooksStripe

Industries

ConnectWise PSA

MSPsTechnology TeamsIT Support Providers

HaloPSA

Managed Service Providers (MSPs)IT ServicesEnterprise ITSystem Integrators

Regions

ConnectWise PSA

Global

HaloPSA

Global

Vendor

Company

ConnectWise PSA

ConnectWise

HaloPSA

Halo Service Solutions

Headquarters

ConnectWise PSA

Tampa, Florida, USA

HaloPSA

Stowmarket, Suffolk, United Kingdom

Company size

ConnectWise PSA

1,001-5,000

HaloPSA

201-500

Founded

ConnectWise PSA

1982

HaloPSA

1994

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