Compare products
Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.
| Product | Atera IT Management Platform by Atera View product | Syncro PSA by Syncro View product |
|---|---|---|
| Overview | ||
| What it is | Atera IT Management Platform: unified RMM and PSA, actionable AI troubleshooting and unlimited endpoint management. Built for IT Operations. Compare PSA alternatives. | Syncro PSA is a professional services automation & helpdesk platform for MSP service desk management and client billing automation. See features and PSA alternatives. |
| Product type | AI-Powered Unified RMM & PSA Management Suite | Professional Services Automation (PSA) & Helpdesk Platform |
| Best for | MSPs, IT Support Teams, Technology Providers, SMBs | Managed Service Providers (MSPs), IT Services, IT Consulting, System Integrators |
| Pricing | ||
| Pricing model | Contact Vendor | Contact Vendor |
| Free trial | Free trial: yes | Free trial: yes |
| Deployment | ||
| Deployment options | SaaSCloud | SaaSCloud |
| Deployment details | Cloud-native SaaS; Unified Portal; Cloud-native SaaS; Multi-tenant portal | Cloud SaaS; Cloud SaaS |
| Data residency | US; EU; Global | United States; Australia |
| Key features | ||
| What it offers |
|
|
| Platform & access | ||
| API access | API access: yes | API access: yes |
| Single sign-on (SSO) | SSO: yes | SSO: yes |
| Role-based access (RBAC) | RBAC: yes | RBAC: yes |
| Multi-tenant | Multi-tenant: yes | Multi-tenant: yes |
| Mobile app | Mobile app: yes | Mobile app: yes |
| Supported platforms | WindowsmacOSLinuxSNMPiOSAndroidWeb | Web browsersMobile browsers |
| Compliance | SOC 2 Type IIISO 27001GDPRHIPAA | SOC 2 Type IIGDPR |
| Integrations & coverage | ||
| Integrations | Microsoft 365QuickBooksXeroSplashtopAnyDeskOpenAI | QuickBooks OnlineXeroStripeSyncro RMMPax8Zapier |
| Industries | MSPsIT Support TeamsTechnology ProvidersSMBs | Managed Service Providers (MSPs)IT ServicesIT ConsultingSystem Integrators |
| Regions | GlobalUSEU | Global |
| Vendor | ||
| Company | Atera | Syncro |
| Headquarters | Tel Aviv, Israel | Seattle, Washington, USA |
| Company size | 201-500 | 201-500 |
| Founded | 2011 | 2017 |
Overview
What it is
Atera IT Management Platform
Atera IT Management Platform: unified RMM and PSA, actionable AI troubleshooting and unlimited endpoint management. Built for IT Operations. Compare PSA alternatives.Syncro PSA
Syncro PSA is a professional services automation & helpdesk platform for MSP service desk management and client billing automation. See features and PSA alternatives.Product type
Atera IT Management Platform
AI-Powered Unified RMM & PSA Management SuiteSyncro PSA
Professional Services Automation (PSA) & Helpdesk PlatformBest for
Atera IT Management Platform
MSPs, IT Support Teams, Technology Providers, SMBsSyncro PSA
Managed Service Providers (MSPs), IT Services, IT Consulting, System IntegratorsPricing
Pricing model
Atera IT Management Platform
Contact VendorSyncro PSA
Contact VendorFree trial
Atera IT Management Platform
Free trial: yesSyncro PSA
Free trial: yesDeployment
Deployment options
Atera IT Management Platform
Syncro PSA
Deployment details
Atera IT Management Platform
Cloud-native SaaS; Unified Portal; Cloud-native SaaS; Multi-tenant portalSyncro PSA
Cloud SaaS; Cloud SaaSData residency
Atera IT Management Platform
US; EU; GlobalSyncro PSA
United States; AustraliaKey features
What it offers
Atera IT Management Platform
- Unified RMM and PSA
- Actionable AI troubleshooting
- Unlimited endpoint management
- Automated patch management
- Contract billing
- PSA
- Remote Monitoring and Management
- IT Service Management
Syncro PSA
- Automated ticket lifecycle
- Recurring contract billing
- Technician time tracking
- Customer portal
- SLA management
- Accounting synchronization
- Stripe payments
- MSP service desk management
Platform & access
API access
Atera IT Management Platform
API access: yesSyncro PSA
API access: yesSingle sign-on (SSO)
Atera IT Management Platform
SSO: yesSyncro PSA
SSO: yesRole-based access (RBAC)
Atera IT Management Platform
RBAC: yesSyncro PSA
RBAC: yesMulti-tenant
Atera IT Management Platform
Multi-tenant: yesSyncro PSA
Multi-tenant: yesMobile app
Atera IT Management Platform
Mobile app: yesSyncro PSA
Mobile app: yesSupported platforms
Atera IT Management Platform
Syncro PSA
Compliance
Atera IT Management Platform
Syncro PSA
Integrations & coverage
Integrations
Atera IT Management Platform
Syncro PSA
Industries
Atera IT Management Platform
Syncro PSA
Regions
Atera IT Management Platform
Syncro PSA
Vendor
Company
Atera IT Management Platform
AteraSyncro PSA
SyncroHeadquarters
Atera IT Management Platform
Tel Aviv, IsraelSyncro PSA
Seattle, Washington, USACompany size
Atera IT Management Platform
201-500Syncro PSA
201-500Founded
Atera IT Management Platform
2011Syncro PSA
2017