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Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.

Atera IT Management PlatformPulseway PSA2 of 3 products
Atera logo

Atera IT Management Platform

by Atera

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Pulseway logo

Pulseway PSA

by Pulseway

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Overview

What it is

Atera IT Management Platform

Atera IT Management Platform: unified RMM and PSA, actionable AI troubleshooting and unlimited endpoint management. Built for IT Operations. Compare PSA alternatives.

Pulseway PSA

Evaluating Pulseway PSA? See how this PSA tool handles time tracking and client project management, where it fits best and which alternatives to compare.

Product type

Atera IT Management Platform

AI-Powered Unified RMM & PSA Management Suite

Pulseway PSA

Integrated Service Desk Ticketing & Time Billing

Best for

Atera IT Management Platform

MSPs, IT Support Teams, Technology Providers, SMBs

Pulseway PSA

MSPs, Technology Support Teams

Pricing

Pricing model

Atera IT Management Platform

Contact Vendor

Pulseway PSA

Contact Vendor

Free trial

Atera IT Management Platform

Free trial: yes

Pulseway PSA

Free trial: yes

Deployment

Deployment options

Atera IT Management Platform

SaaSCloud

Pulseway PSA

SaaSCloud

Deployment details

Atera IT Management Platform

Cloud-native SaaS; Unified Portal; Cloud-native SaaS; Multi-tenant portal

Pulseway PSA

Cloud (SaaS); Mobile App; Cloud SaaS; Mobile app

Data residency

Atera IT Management Platform

US; EU; Global

Pulseway PSA

US; EU; Global

Key features

What it offers

Atera IT Management Platform

  • Unified RMM and PSA
  • Actionable AI troubleshooting
  • Unlimited endpoint management
  • Automated patch management
  • Contract billing
  • PSA
  • Remote Monitoring and Management
  • IT Service Management

Pulseway PSA

  • Integrated service desk ticketing
  • Automated contract billing
  • Time tracking
  • Client project management
  • IT Service Management
  • PSA
  • Service Desk
  • Ticketing & Billing

Platform & access

API access

Atera IT Management Platform

API access: yes

Pulseway PSA

API access: yes

Single sign-on (SSO)

Atera IT Management Platform

SSO: yes

Pulseway PSA

SSO: yes

Role-based access (RBAC)

Atera IT Management Platform

RBAC: yes

Pulseway PSA

RBAC: yes

Multi-tenant

Atera IT Management Platform

Multi-tenant: yes

Pulseway PSA

Multi-tenant: yes

Mobile app

Atera IT Management Platform

Mobile app: yes

Pulseway PSA

Mobile app: yes

Supported platforms

Atera IT Management Platform

WindowsmacOSLinuxSNMPiOSAndroidWeb

Pulseway PSA

Pulseway RMMQuickBooksXeroMobile AppsWeb Portal

Compliance

Atera IT Management Platform

SOC 2 Type IIISO 27001GDPRHIPAA

Pulseway PSA

SOC 2 Type IIISO 27001GDPR

Integrations & coverage

Integrations

Atera IT Management Platform

Microsoft 365QuickBooksXeroSplashtopAnyDeskOpenAI

Pulseway PSA

Pulseway RMMQuickBooksXero

Industries

Atera IT Management Platform

MSPsIT Support TeamsTechnology ProvidersSMBs

Pulseway PSA

MSPsTechnology Support Teams

Regions

Atera IT Management Platform

GlobalUSEU

Pulseway PSA

GlobalUSEU

Vendor

Company

Atera IT Management Platform

Atera

Pulseway PSA

Pulseway

Headquarters

Atera IT Management Platform

Tel Aviv, Israel

Pulseway PSA

Dublin, Ireland

Company size

Atera IT Management Platform

201-500

Pulseway PSA

51-200

Founded

Atera IT Management Platform

2011

Pulseway PSA

2011

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