USU

USU provides enterprise software for managing IT services, assets and operational knowledge. Its IT service management capabilities help organizations structure service requests, incidents, changes and other workflows, while IT asset and software asset management provide visibility into the technology estate. This operational visibility has direct security value because accurate asset and software inventories help organizations identify unsupported systems, licensing issues and technologies that may require remediation. USU also offers knowledge-management capabilities that can support service desks and operational teams with consistent procedures and information. The platform is particularly relevant to large enterprises and service providers with complex IT environments where service management, governance and technology inventory need to work together.