Riverbed Aternity

Riverbed Aternity is an enterprise digital experience monitoring (DEM) and endpoint observability platform that captures real-time technical metrics and end-user device experience telemetry across distributed corporate workforces. Operating via lightweight endpoint agents installed across laptops, desktops, and virtual workstations, Aternity continuously measures actual end-user application response times, system crashes, boot latency, hardware health, and network connectivity. The platform delivers actionable, data-driven insights into how business-critical SaaS, desktop, and cloud applications perform from the actual employee perspective, eliminating blind spots between infrastructure monitoring tools and user satisfaction. Aternity features automated device remediation and self-healing scripts that proactively resolve common technical issues, such as stuck processes, disk space shortages, and driver conflicts, before employees submit IT help desk tickets. For IT security and operations teams, Aternity provides detailed visibility into unauthorized shadow software installations, unpatched operating system versions, and endpoint configuration drift across remote and in-office workforces. By correlating hardware diagnostics, user sentiment, and enterprise application performance, Riverbed Aternity enables IT leaders to optimize digital workplace investments, reduce service desk ticket volumes, and enhance employee productivity.