PingOne for Customers

PingOne for Customers is a cloud-native Customer Identity and Access Management platform engineered to deliver secure, seamless, and personalized digital experiences for millions of consumer users across web and mobile applications. Balancing robust security with frictionless consumer usability, it provides customer registration, single sign-on, multi-factor authentication, profile management, and consent governance.

The platform operates globally as an elastic cloud SaaS service, providing developer-friendly REST APIs, SDKs for iOS, Android, and popular web frameworks, and seamless integration with customer data platforms and CRM systems like Salesforce. It supports social login providers (Google, Apple, Facebook), open banking standards, and identity verification services to ensure verified consumer onboarding. Standard implementation scenarios include unifying customer logins across multiple brand web portals, securing high-value digital banking and e-commerce transactions, offering branded self-service profile and password management, and capturing customer privacy consent choices.

Featuring high-performance directory architectures capable of scaling to hundreds of millions of user identities, PingOne for Customers handles massive seasonal traffic spikes effortlessly. Security teams leverage integrated risk analytics and fraud detection signals to identify account takeover attempts, credential stuffing, and bot traffic without burdening legitimate shoppers. The platform increases customer conversion rates, protects consumer privacy, and ensures compliance with global regulations such as GDPR and CCPA.