Critical Start SOC

Critical Start SOC delivers continuous twenty-four-seven security operations center coverage powered by human expertise, advanced threat intelligence, and the proprietary Cyber Operations Risk and Response (CORR) platform to protect enterprises from modern cyber threats. Operating across redundant, United States-based security centers, Critical Start SOC analysts provide continuous monitoring, deep threat investigation, and hands-on incident mitigation without requiring organizations to build and staff an expensive internal security center. The SOC operates under a transparent, collaborative model where analysts work as an extension of the customer's internal team, leveraging the Trusted Behavior Registry to resolve benign alerts automatically while applying human rigor to critical escalations. Customers benefit from bi-directional communication channels, real-time alert triage, and direct access to senior security engineers through the innovative MobileSOC application, which allows security executives to review, authorize, or initiate containment actions directly from mobile devices. The SOC integrates seamlessly with leading EDR, SIEM, identity, and cloud security tools, collecting telemetry and mapping detected adversary behaviors against the MITRE ATT&CK framework. Critical Start SOC provides organizations with predictable, contract-backed incident response and round-the-clock defense against cyber attacks.