Carbon Black Cloud Managed Detection and Response

Broadcom Carbon Black Cloud Managed Detection and Response is a 24/7 managed detection and response (MDR) service delivered by an elite team of cybersecurity experts and threat analysts who continuously monitor, validate, and respond to threats across an organization endpoint environment. Acting as an immediate extension of internal security teams, the MDR service analyzes high-priority alerts generated by the Carbon Black Cloud platform, eliminating false positives and delivering actionable remediation guidance when critical incidents occur.

The service combines advanced machine learning algorithms with seasoned human expertise to identify stealthy, multi-stage cyber attacks that automated prevention tools may miss. Key capabilities include continuous 24/7/365 telemetry monitoring, threat triage, active root-cause analysis, proactive threat hunting for emerging adversary campaigns, and rapid incident containment (including automated host network isolation). When a high-severity threat is confirmed, MDR analysts deliver detailed incident summaries outlining the full scope of compromise along with step-by-step remediation instructions.

Carbon Black Cloud MDR integrates directly with customer incident management and communication workflows, supporting integration with ServiceNow, Jira, Slack, Microsoft Teams, and email ticketing. Primary use cases include augmenting lean internal IT and security teams, providing 24/7 coverage without building an expensive in-house SOC, rapidly containing ransomware outbreaks, and ensuring continuous compliance with cybersecurity frameworks such as NIST CSF, ISO 27001, and SOC 2. The service delivers enterprise-grade security expertise and peace of mind.