Compare products
Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.
| Product | Syncro PSA by Syncro View product | SuperOps by SuperOps View product |
|---|---|---|
| Overview | ||
| What it is | Syncro PSA is a professional services automation & helpdesk platform for MSP service desk management and client billing automation. See features and PSA alternatives. | SuperOps: remote monitoring and management, patch management and scripting and automation. Built for client billing and endpoint management. Compare PSA alternatives. |
| Product type | Professional Services Automation (PSA) & Helpdesk Platform | Unified PSA-RMM Platform for MSPs and IT Teams |
| Best for | Managed Service Providers (MSPs), IT Services, IT Consulting, System Integrators | MSPs, IT Service Providers, Internal IT Teams, SMBs, Education |
| Pricing | ||
| Pricing model | Contact Vendor | Contact Vendor |
| Free trial | Free trial: yes | Free trial: yes |
| Deployment | ||
| Deployment options | SaaSCloud | SaaSCloud |
| Deployment details | Cloud SaaS; Cloud SaaS | Cloud (SaaS); SaaS |
| Data residency | United States; Australia | |
| Key features | ||
| What it offers |
|
|
| Platform & access | ||
| API access | API access: yes | API access: yes |
| Single sign-on (SSO) | SSO: yes | SSO: yes |
| Role-based access (RBAC) | RBAC: yes | RBAC: yes |
| Multi-tenant | Multi-tenant: yes | Multi-tenant: yes |
| Mobile app | Mobile app: yes | Mobile app: yes |
| Supported platforms | Web browsersMobile browsers | WindowsmacOSLinuxiOSAndroid |
| Compliance | SOC 2 Type IIGDPR | SOC 2 Type IIGDPR |
| Integrations & coverage | ||
| Integrations | QuickBooks OnlineXeroStripeSyncro RMMPax8Zapier | Microsoft 365QuickBooksXeroBitdefenderSentinelOneHuntressAcronisDropsuite+4 more |
| Industries | Managed Service Providers (MSPs)IT ServicesIT ConsultingSystem Integrators | MSPsIT Service ProvidersInternal IT TeamsSMBsEducation |
| Regions | Global | Global |
| Vendor | ||
| Company | Syncro | SuperOps |
| Headquarters | Seattle, Washington, USA | Chennai, India |
| Company size | 201-500 | 201-500 |
| Founded | 2017 | 2020 |
Overview
What it is
Syncro PSA
Syncro PSA is a professional services automation & helpdesk platform for MSP service desk management and client billing automation. See features and PSA alternatives.SuperOps
SuperOps: remote monitoring and management, patch management and scripting and automation. Built for client billing and endpoint management. Compare PSA alternatives.Product type
Syncro PSA
Professional Services Automation (PSA) & Helpdesk PlatformSuperOps
Unified PSA-RMM Platform for MSPs and IT TeamsBest for
Syncro PSA
Managed Service Providers (MSPs), IT Services, IT Consulting, System IntegratorsSuperOps
MSPs, IT Service Providers, Internal IT Teams, SMBs, EducationPricing
Pricing model
Syncro PSA
Contact VendorSuperOps
Contact VendorFree trial
Syncro PSA
Free trial: yesSuperOps
Free trial: yesDeployment
Deployment options
Syncro PSA
SaaSCloud
SuperOps
SaaSCloud
Deployment details
Syncro PSA
Cloud SaaS; Cloud SaaSSuperOps
Cloud (SaaS); SaaSData residency
Syncro PSA
United States; AustraliaSuperOps
Key features
What it offers
Syncro PSA
- Automated ticket lifecycle
- Recurring contract billing
- Technician time tracking
- Customer portal
- SLA management
- Accounting synchronization
- Stripe payments
- MSP service desk management
SuperOps
- Remote monitoring and management
- Patch management
- Scripting and automation
- Ticketing and SLAs
- Contracts and billing
- IT documentation
- Network monitoring
- AI agents and ticket summaries
Platform & access
API access
Syncro PSA
API access: yesSuperOps
API access: yesSingle sign-on (SSO)
Syncro PSA
SSO: yesSuperOps
SSO: yesRole-based access (RBAC)
Syncro PSA
RBAC: yesSuperOps
RBAC: yesMulti-tenant
Syncro PSA
Multi-tenant: yesSuperOps
Multi-tenant: yesMobile app
Syncro PSA
Mobile app: yesSuperOps
Mobile app: yesSupported platforms
Syncro PSA
Web browsersMobile browsers
SuperOps
WindowsmacOSLinuxiOSAndroid
Compliance
Syncro PSA
SOC 2 Type IIGDPR
SuperOps
SOC 2 Type IIGDPR
Integrations & coverage
Integrations
Syncro PSA
QuickBooks OnlineXeroStripeSyncro RMMPax8Zapier
SuperOps
Microsoft 365QuickBooksXeroBitdefenderSentinelOneHuntressAcronisDropsuite+4 more
Industries
Syncro PSA
Managed Service Providers (MSPs)IT ServicesIT ConsultingSystem Integrators
SuperOps
MSPsIT Service ProvidersInternal IT TeamsSMBsEducation
Regions
Syncro PSA
Global
SuperOps
Global
Vendor
Company
Syncro PSA
SyncroSuperOps
SuperOpsHeadquarters
Syncro PSA
Seattle, Washington, USASuperOps
Chennai, IndiaCompany size
Syncro PSA
201-500SuperOps
201-500Founded
Syncro PSA
2017SuperOps
2020