Compare products
Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.
| Product | SuperOps by SuperOps View product | ServiceNow IT Operations Management by ServiceNow View product |
|---|---|---|
| Overview | ||
| What it is | SuperOps: remote monitoring and management, patch management and scripting and automation. Built for client billing and endpoint management. Compare PSA alternatives. | ServiceNow IT Operations Management: CMDB sync and AIOps event correlation. Built for AIOps incident noise reduction. Compare IT Service Management alternatives. |
| Product type | Unified PSA-RMM Platform for MSPs and IT Teams | Cloud-Native IT Operations & AIOps Management Suite |
| Best for | MSPs, IT Service Providers, Internal IT Teams, SMBs, Education | Financial Services, Telecommunications, Healthcare, Retail, Public Sector, Banking, Government |
| Pricing | ||
| Pricing model | Contact Vendor | Contact Vendor |
| Free trial | Free trial: yes | Free trial: yes |
| Deployment | ||
| Deployment options | SaaSCloud | SaaSCloudHybrid |
| Deployment details | Cloud (SaaS); SaaS | Cloud SaaS / Hybrid Discovery Gateways; Cloud SaaS; Lightweight Discovery MID Servers |
| Data residency | Global datacenter pairs; Regional sovereign clouds | |
| Key features | ||
| What it offers |
|
|
| Platform & access | ||
| API access | API access: yes | API access: yes |
| Single sign-on (SSO) | SSO: yes | SSO: yes |
| Role-based access (RBAC) | RBAC: yes | RBAC: yes |
| Multi-tenant | Multi-tenant: yes | Multi-tenant: yes |
| Mobile app | Mobile app: yes | Mobile app: yes |
| Supported platforms | WindowsmacOSLinuxiOSAndroid | Hybrid CloudsEnterprise Data CentersMicroservicesNetwork Fabrics |
| Compliance | SOC 2 Type IIGDPR | SOC 1/2ISO 27001ITIL v4NISTFedRAMP High |
| Integrations & coverage | ||
| Integrations | Microsoft 365QuickBooksXeroBitdefenderSentinelOneHuntressAcronisDropsuite+4 more | AWSMicrosoft AzureGoogle CloudDynatraceDatadogSplunkKubernetes |
| Industries | MSPsIT Service ProvidersInternal IT TeamsSMBsEducation | Financial ServicesTelecommunicationsHealthcareRetailPublic SectorBanking+1 more |
| Regions | Global | Global ServiceNow cloud datacenters |
| Vendor | ||
| Company | SuperOps | ServiceNow |
| Headquarters | Chennai, India | Santa Clara, California, USA |
| Company size | 201-500 | 25,000+ |
| Founded | 2020 | 2004 |
Overview
What it is
SuperOps
SuperOps: remote monitoring and management, patch management and scripting and automation. Built for client billing and endpoint management. Compare PSA alternatives.ServiceNow IT Operations Management
ServiceNow IT Operations Management: CMDB sync and AIOps event correlation. Built for AIOps incident noise reduction. Compare IT Service Management alternatives.Product type
SuperOps
Unified PSA-RMM Platform for MSPs and IT TeamsServiceNow IT Operations Management
Cloud-Native IT Operations & AIOps Management SuiteBest for
SuperOps
MSPs, IT Service Providers, Internal IT Teams, SMBs, EducationServiceNow IT Operations Management
Financial Services, Telecommunications, Healthcare, Retail, Public Sector, Banking, GovernmentPricing
Pricing model
SuperOps
Contact VendorServiceNow IT Operations Management
Contact VendorFree trial
SuperOps
Free trial: yesServiceNow IT Operations Management
Free trial: yesDeployment
Deployment options
SuperOps
ServiceNow IT Operations Management
Deployment details
SuperOps
Cloud (SaaS); SaaSServiceNow IT Operations Management
Cloud SaaS / Hybrid Discovery Gateways; Cloud SaaS; Lightweight Discovery MID ServersData residency
SuperOps
ServiceNow IT Operations Management
Global datacenter pairs; Regional sovereign cloudsKey features
What it offers
SuperOps
- Remote monitoring and management
- Patch management
- Scripting and automation
- Ticketing and SLAs
- Contracts and billing
- IT documentation
- Network monitoring
- AI agents and ticket summaries
ServiceNow IT Operations Management
- Agentless hybrid discovery
- Automated service mapping
- AIOps event correlation
- Metric anomaly detection
- Automated remediation workflows
- CMDB sync
- AIOps incident noise reduction
- Automated CMDB discovery
Platform & access
API access
SuperOps
API access: yesServiceNow IT Operations Management
API access: yesSingle sign-on (SSO)
SuperOps
SSO: yesServiceNow IT Operations Management
SSO: yesRole-based access (RBAC)
SuperOps
RBAC: yesServiceNow IT Operations Management
RBAC: yesMulti-tenant
SuperOps
Multi-tenant: yesServiceNow IT Operations Management
Multi-tenant: yesMobile app
SuperOps
Mobile app: yesServiceNow IT Operations Management
Mobile app: yesSupported platforms
SuperOps
ServiceNow IT Operations Management
Compliance
SuperOps
ServiceNow IT Operations Management
Integrations & coverage
Integrations
SuperOps
ServiceNow IT Operations Management
Industries
SuperOps
ServiceNow IT Operations Management
Regions
SuperOps
ServiceNow IT Operations Management
Vendor
Company
SuperOps
SuperOpsServiceNow IT Operations Management
ServiceNowHeadquarters
SuperOps
Chennai, IndiaServiceNow IT Operations Management
Santa Clara, California, USACompany size
SuperOps
201-500ServiceNow IT Operations Management
25,000+Founded
SuperOps
2020ServiceNow IT Operations Management
2004