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Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.

ServiceNow Security OperationsShuffle Enterprise2 of 3 products
ServiceNow logo

ServiceNow Security Operations

by ServiceNow

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Shuffle logo

Shuffle Enterprise

by Shuffle

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Overview

What it is

ServiceNow Security Operations

Shortlisting Security Operations tools? ServiceNow Security Operations by ServiceNow brings SOAR playbooks, with cloud deployment. See strengths and alternatives.

Shuffle Enterprise

Shuffle Enterprise is an enterprise security orchestration & automation platform for enterprise SOAR orchestration. See features and Security Operations alternatives.

Product type

ServiceNow Security Operations

Security Operations (SecOps) & Vulnerability Response Suite

Shuffle Enterprise

Enterprise Security Orchestration & Automation Platform

Best for

ServiceNow Security Operations

Financial Services, Healthcare, Government, Defense, Retail, Public Sector, Critical Infrastructure

Shuffle Enterprise

Enterprise SOC, MSSPs, Financial, Telecom

Pricing

Pricing model

ServiceNow Security Operations

Contact Vendor

Shuffle Enterprise

Contact Vendor

Free trial

ServiceNow Security Operations

Free trial: yes

Shuffle Enterprise

Free trial: yes

Deployment

Deployment options

ServiceNow Security Operations

SaaSCloud

Shuffle Enterprise

SaaSCloudOn-Premise

Deployment details

ServiceNow Security Operations

Cloud SaaS / Dedicated Now Platform Instance; Cloud SaaS; Enterprise Dedicated Instance

Shuffle Enterprise

Self-hosted; Private Cloud; Multi-Tenant SaaS; Kubernetes Cluster; Docker Enterprise; Dedicated Cloud SaaS

Data residency

ServiceNow Security Operations

Global datacenter pairs; Sovereign cloud regions

Shuffle Enterprise

Customer Private Cloud / Dedicated SaaS

Key features

What it offers

ServiceNow Security Operations

  • Unified SecOps platform
  • Business-context vulnerability response
  • Automated ITSM change orchestration
  • SOAR playbooks
  • Threat intelligence enrichment
  • Vulnerability response orchestration
  • Cross-team incident resolution
  • Automated security patch ticketing

Shuffle Enterprise

  • Clustered high availability
  • Multi-tenant sub-organizations
  • Enterprise RBAC
  • Encrypted secret management
  • Dedicated technical SLA support
  • Enterprise SOAR orchestration
  • Multi-tenant MSSP automation
  • Incident containment

Platform & access

API access

ServiceNow Security Operations

API access: yes

Shuffle Enterprise

API access: yes

Single sign-on (SSO)

ServiceNow Security Operations

SSO: yes

Shuffle Enterprise

SSO: yes

Role-based access (RBAC)

ServiceNow Security Operations

RBAC: yes

Shuffle Enterprise

RBAC: yes

Multi-tenant

ServiceNow Security Operations

Multi-tenant: yes

Shuffle Enterprise

Multi-tenant: yes

Mobile app

ServiceNow Security Operations

Mobile app: yes

Shuffle Enterprise

Mobile app: no

Supported platforms

ServiceNow Security Operations

Enterprise IT NetworksCloud WorkloadsServer FarmsEndpoints

Shuffle Enterprise

Enterprise ClustersMulti-CloudKubernetes

Compliance

ServiceNow Security Operations

SOC 1/2ISO 27001NIST Cybersecurity FrameworkPCI-DSSHIPAA

Shuffle Enterprise

SOC 2ISO 27001GDPR

Integrations & coverage

Integrations

ServiceNow Security Operations

TenableQualysRapid7Microsoft SentinelSplunkCrowdStrike

Shuffle Enterprise

SplunkMicrosoft SentinelPalo Alto NetworksServiceNowTheHiveGitHub

Industries

ServiceNow Security Operations

Financial ServicesHealthcareGovernmentDefenseRetailPublic Sector+1 more

Shuffle Enterprise

Enterprise SOCMSSPsFinancialTelecom

Regions

ServiceNow Security Operations

Global ServiceNow cloud datacenters

Shuffle Enterprise

Global

Vendor

Company

ServiceNow Security Operations

ServiceNow

Shuffle Enterprise

Shuffle

Headquarters

ServiceNow Security Operations

Santa Clara, California, USA

Shuffle Enterprise

Open Source Project

Company size

ServiceNow Security Operations

25,000+

Shuffle Enterprise

1-10

Founded

ServiceNow Security Operations

2004

Shuffle Enterprise

2019

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