Compare products
Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.
| Product | ServiceNow Security Operations by ServiceNow View product | ReliaQuest GreyMatter by ReliaQuest View product |
|---|---|---|
| Overview | ||
| What it is | Shortlisting Security Operations tools? ServiceNow Security Operations by ServiceNow brings SOAR playbooks, with cloud deployment. See strengths and alternatives. | ReliaQuest GreyMatter: MITRE ATT&CK mapping and continuous security validation. Built for unified security operations. Compare Security Operations alternatives. |
| Product type | Security Operations (SecOps) & Vulnerability Response Suite | Extended Detection and Response (XDR) & Open SecOps Platform |
| Best for | Financial Services, Healthcare, Government, Defense, Retail, Public Sector, Critical Infrastructure | Financial Services, Healthcare, Retail, Technology, Manufacturing, Energy |
| Pricing | ||
| Pricing model | Contact Vendor | Contact Vendor |
| Free trial | Free trial: yes | Free trial: yes |
| Deployment | ||
| Deployment options | SaaSCloud | SaaSCloudHybrid |
| Deployment details | Cloud SaaS / Dedicated Now Platform Instance; Cloud SaaS; Enterprise Dedicated Instance | Cloud SaaS; Hybrid; Cloud SaaS; Hybrid Agent / Collector |
| Data residency | Global datacenter pairs; Sovereign cloud regions | United States; European Union; United Kingdom; AWS Cloud Infrastructure |
| Key features | ||
| What it offers |
|
|
| Platform & access | ||
| API access | API access: yes | API access: yes |
| Single sign-on (SSO) | SSO: yes | SSO: yes |
| Role-based access (RBAC) | RBAC: yes | RBAC: yes |
| Multi-tenant | Multi-tenant: yes | Multi-tenant: yes |
| Mobile app | Mobile app: yes | Mobile app: no |
| Supported platforms | Enterprise IT NetworksCloud WorkloadsServer FarmsEndpoints | Enterprise SIEMsEDR SolutionsMulti-Cloud WorkloadsIdentity Systems |
| Compliance | SOC 1/2ISO 27001NIST Cybersecurity FrameworkPCI-DSSHIPAA | SOC 2 Type IIISO 27001GDPRHIPAANIST CSF |
| Integrations & coverage | ||
| Integrations | TenableQualysRapid7Microsoft SentinelSplunkCrowdStrike | SplunkMicrosoft SentinelCrowdStrikeSentinelOnePalo Alto NetworksAWSAzure |
| Industries | Financial ServicesHealthcareGovernmentDefenseRetailPublic Sector+1 more | Financial ServicesHealthcareRetailTechnologyManufacturingEnergy |
| Regions | Global ServiceNow cloud datacenters | Global |
| Vendor | ||
| Company | ServiceNow | ReliaQuest |
| Headquarters | Santa Clara, California, USA | Tampa, Florida, USA |
| Company size | 25,000+ | 1,001-5,000 |
| Founded | 2004 | 2007 |
Overview
What it is
ServiceNow Security Operations
Shortlisting Security Operations tools? ServiceNow Security Operations by ServiceNow brings SOAR playbooks, with cloud deployment. See strengths and alternatives.ReliaQuest GreyMatter
ReliaQuest GreyMatter: MITRE ATT&CK mapping and continuous security validation. Built for unified security operations. Compare Security Operations alternatives.Product type
ServiceNow Security Operations
Security Operations (SecOps) & Vulnerability Response SuiteReliaQuest GreyMatter
Extended Detection and Response (XDR) & Open SecOps PlatformBest for
ServiceNow Security Operations
Financial Services, Healthcare, Government, Defense, Retail, Public Sector, Critical InfrastructureReliaQuest GreyMatter
Financial Services, Healthcare, Retail, Technology, Manufacturing, EnergyPricing
Pricing model
ServiceNow Security Operations
Contact VendorReliaQuest GreyMatter
Contact VendorFree trial
ServiceNow Security Operations
Free trial: yesReliaQuest GreyMatter
Free trial: yesDeployment
Deployment options
ServiceNow Security Operations
ReliaQuest GreyMatter
Deployment details
ServiceNow Security Operations
Cloud SaaS / Dedicated Now Platform Instance; Cloud SaaS; Enterprise Dedicated InstanceReliaQuest GreyMatter
Cloud SaaS; Hybrid; Cloud SaaS; Hybrid Agent / CollectorData residency
ServiceNow Security Operations
Global datacenter pairs; Sovereign cloud regionsReliaQuest GreyMatter
United States; European Union; United Kingdom; AWS Cloud InfrastructureKey features
What it offers
ServiceNow Security Operations
- Unified SecOps platform
- Business-context vulnerability response
- Automated ITSM change orchestration
- SOAR playbooks
- Threat intelligence enrichment
- Vulnerability response orchestration
- Cross-team incident resolution
- Automated security patch ticketing
ReliaQuest GreyMatter
- Vendor-agnostic Open XDR architecture
- Bi-directional API orchestration
- Automated investigation playbooks
- Continuous security validation
- MITRE ATT&CK mapping
- Unified security operations
- Automated cross-tool incident response
- EDR/SIEM telemetry correlation
Platform & access
API access
ServiceNow Security Operations
API access: yesReliaQuest GreyMatter
API access: yesSingle sign-on (SSO)
ServiceNow Security Operations
SSO: yesReliaQuest GreyMatter
SSO: yesRole-based access (RBAC)
ServiceNow Security Operations
RBAC: yesReliaQuest GreyMatter
RBAC: yesMulti-tenant
ServiceNow Security Operations
Multi-tenant: yesReliaQuest GreyMatter
Multi-tenant: yesMobile app
ServiceNow Security Operations
Mobile app: yesReliaQuest GreyMatter
Mobile app: noSupported platforms
ServiceNow Security Operations
ReliaQuest GreyMatter
Compliance
ServiceNow Security Operations
ReliaQuest GreyMatter
Integrations & coverage
Integrations
ServiceNow Security Operations
ReliaQuest GreyMatter
Industries
ServiceNow Security Operations
ReliaQuest GreyMatter
Regions
ServiceNow Security Operations
ReliaQuest GreyMatter
Vendor
Company
ServiceNow Security Operations
ServiceNowReliaQuest GreyMatter
ReliaQuestHeadquarters
ServiceNow Security Operations
Santa Clara, California, USAReliaQuest GreyMatter
Tampa, Florida, USACompany size
ServiceNow Security Operations
25,000+ReliaQuest GreyMatter
1,001-5,000Founded
ServiceNow Security Operations
2004ReliaQuest GreyMatter
2007