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Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.

ServiceNow Operational Risk ManagementKroll Incident Response2 of 3 products
ServiceNow logo

ServiceNow Operational Risk Management

by ServiceNow

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Kroll logo

Kroll Incident Response

by Kroll

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Overview

What it is

ServiceNow Operational Risk Management

Evaluating ServiceNow Operational Risk Management? See how this GRC tool handles scenario analysis, where it fits best and which alternatives to compare.

Kroll Incident Response

Kroll Incident Response: digital forensics investigation. Built for crisis risk communication and data breach digital forensics. Compare Incident Response alternatives.

Product type

ServiceNow Operational Risk Management

Operational Risk Management (ORM) & Governance Suite

Kroll Incident Response

Global Incident Response, Forensic Investigation & Cyber Retainer

Best for

ServiceNow Operational Risk Management

Financial Services, Insurance, Healthcare, Energy, Manufacturing, Banking, Energy & Utilities

Kroll Incident Response

Financial Services, Healthcare, Legal, Government, Enterprise IT, Energy

Pricing

Pricing model

ServiceNow Operational Risk Management

Contact Vendor

Kroll Incident Response

Contact Vendor

Free trial

ServiceNow Operational Risk Management

Free trial: yes

Kroll Incident Response

Free trial: no

Deployment

Deployment options

ServiceNow Operational Risk Management

SaaSCloud

Kroll Incident Response

Cloud

Deployment details

ServiceNow Operational Risk Management

Cloud SaaS / Multi-Instance Architecture; Cloud SaaS; Enterprise Dedicated Instance

Kroll Incident Response

Professional Services; Incident Response Retainer; Professional Incident Response Services; Retainer-Based SLA

Data residency

ServiceNow Operational Risk Management

Global datacenter pairs; Sovereign cloud regions

Kroll Incident Response

Global Operations (North America, EMEA, APAC, Latin America)

Key features

What it offers

ServiceNow Operational Risk Management

  • Operational risk management
  • Risk & Control Self-Assessments (RCSA)
  • KRI automated monitoring
  • Loss event tracking
  • Scenario analysis
  • Risk appetite heatmaps
  • RCSA automation
  • Key Risk Indicator alerting

Kroll Incident Response

  • 24/7 global emergency incident response
  • Digital forensics investigation
  • Ransomware negotiation and containment
  • Court-admissible evidence reporting
  • Emergency ransomware containment
  • Data breach digital forensics
  • Business email compromise investigation
  • Crisis risk communication

Platform & access

API access

ServiceNow Operational Risk Management

API access: yes

Kroll Incident Response

API access: no

Single sign-on (SSO)

ServiceNow Operational Risk Management

SSO: yes

Kroll Incident Response

SSO: no

Role-based access (RBAC)

ServiceNow Operational Risk Management

RBAC: yes

Kroll Incident Response

RBAC: no

Multi-tenant

ServiceNow Operational Risk Management

Multi-tenant: yes

Kroll Incident Response

Multi-tenant: no

Mobile app

ServiceNow Operational Risk Management

Mobile app: yes

Kroll Incident Response

Mobile app: no

Supported platforms

ServiceNow Operational Risk Management

Enterprise Business ProcessesFinancial OperationsIT Infrastructure

Kroll Incident Response

Global Enterprise NetworksMulti-Cloud WorkloadsCorporate Endpoints

Compliance

ServiceNow Operational Risk Management

Basel III/IVDORAISO 31000COSO ERMSOC 2 Type II

Kroll Incident Response

ISO 27001SOC 2GDPRHIPAAPCI-DSS QIRAForensic Standards

Integrations & coverage

Integrations

ServiceNow Operational Risk Management

ServiceNow CMDBServiceNow BCMServiceNow AuditPower BITableau

Kroll Incident Response

CrowdStrikeMicrosoft SentinelSplunkEnCaseFTKAWSAzure

Industries

ServiceNow Operational Risk Management

Financial ServicesInsuranceHealthcareEnergyManufacturingBanking+1 more

Kroll Incident Response

Financial ServicesHealthcareLegalGovernmentEnterprise ITEnergy

Regions

ServiceNow Operational Risk Management

Global ServiceNow cloud datacenters

Kroll Incident Response

Global

Vendor

Company

ServiceNow Operational Risk Management

ServiceNow

Kroll Incident Response

Kroll

Headquarters

ServiceNow Operational Risk Management

Santa Clara, California, USA

Kroll Incident Response

New York, New York, USA

Company size

ServiceNow Operational Risk Management

25,000+

Kroll Incident Response

6,000+

Founded

ServiceNow Operational Risk Management

2004

Kroll Incident Response

1972

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