Compare products
Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.
| Product | ServiceNow IT Operations Management by ServiceNow View product | SuperOps by SuperOps View product |
|---|---|---|
| Overview | ||
| What it is | ServiceNow IT Operations Management: CMDB sync and AIOps event correlation. Built for AIOps incident noise reduction. Compare IT Service Management alternatives. | SuperOps: remote monitoring and management, patch management and scripting and automation. Built for client billing and endpoint management. Compare PSA alternatives. |
| Product type | Cloud-Native IT Operations & AIOps Management Suite | Unified PSA-RMM Platform for MSPs and IT Teams |
| Best for | Financial Services, Telecommunications, Healthcare, Retail, Public Sector, Banking, Government | MSPs, IT Service Providers, Internal IT Teams, SMBs, Education |
| Pricing | ||
| Pricing model | Contact Vendor | Contact Vendor |
| Free trial | Free trial: yes | Free trial: yes |
| Deployment | ||
| Deployment options | SaaSCloudHybrid | SaaSCloud |
| Deployment details | Cloud SaaS / Hybrid Discovery Gateways; Cloud SaaS; Lightweight Discovery MID Servers | Cloud (SaaS); SaaS |
| Data residency | Global datacenter pairs; Regional sovereign clouds | |
| Key features | ||
| What it offers |
|
|
| Platform & access | ||
| API access | API access: yes | API access: yes |
| Single sign-on (SSO) | SSO: yes | SSO: yes |
| Role-based access (RBAC) | RBAC: yes | RBAC: yes |
| Multi-tenant | Multi-tenant: yes | Multi-tenant: yes |
| Mobile app | Mobile app: yes | Mobile app: yes |
| Supported platforms | Hybrid CloudsEnterprise Data CentersMicroservicesNetwork Fabrics | WindowsmacOSLinuxiOSAndroid |
| Compliance | SOC 1/2ISO 27001ITIL v4NISTFedRAMP High | SOC 2 Type IIGDPR |
| Integrations & coverage | ||
| Integrations | AWSMicrosoft AzureGoogle CloudDynatraceDatadogSplunkKubernetes | Microsoft 365QuickBooksXeroBitdefenderSentinelOneHuntressAcronisDropsuite+4 more |
| Industries | Financial ServicesTelecommunicationsHealthcareRetailPublic SectorBanking+1 more | MSPsIT Service ProvidersInternal IT TeamsSMBsEducation |
| Regions | Global ServiceNow cloud datacenters | Global |
| Vendor | ||
| Company | ServiceNow | SuperOps |
| Headquarters | Santa Clara, California, USA | Chennai, India |
| Company size | 25,000+ | 201-500 |
| Founded | 2004 | 2020 |
Overview
What it is
ServiceNow IT Operations Management
ServiceNow IT Operations Management: CMDB sync and AIOps event correlation. Built for AIOps incident noise reduction. Compare IT Service Management alternatives.SuperOps
SuperOps: remote monitoring and management, patch management and scripting and automation. Built for client billing and endpoint management. Compare PSA alternatives.Product type
ServiceNow IT Operations Management
Cloud-Native IT Operations & AIOps Management SuiteSuperOps
Unified PSA-RMM Platform for MSPs and IT TeamsBest for
ServiceNow IT Operations Management
Financial Services, Telecommunications, Healthcare, Retail, Public Sector, Banking, GovernmentSuperOps
MSPs, IT Service Providers, Internal IT Teams, SMBs, EducationPricing
Pricing model
ServiceNow IT Operations Management
Contact VendorSuperOps
Contact VendorFree trial
ServiceNow IT Operations Management
Free trial: yesSuperOps
Free trial: yesDeployment
Deployment options
ServiceNow IT Operations Management
SuperOps
Deployment details
ServiceNow IT Operations Management
Cloud SaaS / Hybrid Discovery Gateways; Cloud SaaS; Lightweight Discovery MID ServersSuperOps
Cloud (SaaS); SaaSData residency
ServiceNow IT Operations Management
Global datacenter pairs; Regional sovereign cloudsSuperOps
Key features
What it offers
ServiceNow IT Operations Management
- Agentless hybrid discovery
- Automated service mapping
- AIOps event correlation
- Metric anomaly detection
- Automated remediation workflows
- CMDB sync
- AIOps incident noise reduction
- Automated CMDB discovery
SuperOps
- Remote monitoring and management
- Patch management
- Scripting and automation
- Ticketing and SLAs
- Contracts and billing
- IT documentation
- Network monitoring
- AI agents and ticket summaries
Platform & access
API access
ServiceNow IT Operations Management
API access: yesSuperOps
API access: yesSingle sign-on (SSO)
ServiceNow IT Operations Management
SSO: yesSuperOps
SSO: yesRole-based access (RBAC)
ServiceNow IT Operations Management
RBAC: yesSuperOps
RBAC: yesMulti-tenant
ServiceNow IT Operations Management
Multi-tenant: yesSuperOps
Multi-tenant: yesMobile app
ServiceNow IT Operations Management
Mobile app: yesSuperOps
Mobile app: yesSupported platforms
ServiceNow IT Operations Management
SuperOps
Compliance
ServiceNow IT Operations Management
SuperOps
Integrations & coverage
Integrations
ServiceNow IT Operations Management
SuperOps
Industries
ServiceNow IT Operations Management
SuperOps
Regions
ServiceNow IT Operations Management
SuperOps
Vendor
Company
ServiceNow IT Operations Management
ServiceNowSuperOps
SuperOpsHeadquarters
ServiceNow IT Operations Management
Santa Clara, California, USASuperOps
Chennai, IndiaCompany size
ServiceNow IT Operations Management
25,000+SuperOps
201-500Founded
ServiceNow IT Operations Management
2004SuperOps
2020