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Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.

ServiceNow IT Operations ManagementITarian2 of 3 products
ServiceNow logo

ServiceNow IT Operations Management

by ServiceNow

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ITarian logo

ITarian

by ITarian

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Overview

What it is

ServiceNow IT Operations Management

ServiceNow IT Operations Management: CMDB sync and AIOps event correlation. Built for AIOps incident noise reduction. Compare IT Service Management alternatives.

ITarian

ITarian helps teams with remote endpoint monitoring. Explore features like software scripting, cloud deployment and the closest IT Service Management competitors.

Product type

ServiceNow IT Operations Management

Cloud-Native IT Operations & AIOps Management Suite

ITarian

Cloud-Based RMM & IT Service Desk Platform for MSPs

Best for

ServiceNow IT Operations Management

Financial Services, Telecommunications, Healthcare, Retail, Public Sector, Banking, Government

ITarian

Managed Service Providers (MSPs), IT Services, Small Businesses, Education

Pricing

Pricing model

ServiceNow IT Operations Management

Contact Vendor

ITarian

Contact Vendor

Free trial

ServiceNow IT Operations Management

Free trial: yes

ITarian

Free trial: yes

Deployment

Deployment options

ServiceNow IT Operations Management

SaaSCloudHybrid

ITarian

SaaSCloudOn-Premise

Deployment details

ServiceNow IT Operations Management

Cloud SaaS / Hybrid Discovery Gateways; Cloud SaaS; Lightweight Discovery MID Servers

ITarian

Cloud SaaS; Cloud SaaS; Client Endpoint Agent

Data residency

ServiceNow IT Operations Management

Global datacenter pairs; Regional sovereign clouds

ITarian

United States; European Union; AWS Cloud Infrastructure

Key features

What it offers

ServiceNow IT Operations Management

  • Agentless hybrid discovery
  • Automated service mapping
  • AIOps event correlation
  • Metric anomaly detection
  • Automated remediation workflows
  • CMDB sync
  • AIOps incident noise reduction
  • Automated CMDB discovery

ITarian

  • Remote monitoring and management (RMM)
  • Integrated remote desktop access
  • Automated patch management
  • ITIL service desk ticketing
  • Software scripting
  • Remote endpoint monitoring
  • Automated software patching
  • Remote desktop IT support

Platform & access

API access

ServiceNow IT Operations Management

API access: yes

ITarian

API access: yes

Single sign-on (SSO)

ServiceNow IT Operations Management

SSO: yes

ITarian

SSO: yes

Role-based access (RBAC)

ServiceNow IT Operations Management

RBAC: yes

ITarian

RBAC: yes

Multi-tenant

ServiceNow IT Operations Management

Multi-tenant: yes

ITarian

Multi-tenant: yes

Mobile app

ServiceNow IT Operations Management

Mobile app: yes

ITarian

Mobile app: yes

Supported platforms

ServiceNow IT Operations Management

Hybrid CloudsEnterprise Data CentersMicroservicesNetwork Fabrics

ITarian

DesktopsLaptopsWindows/Linux ServersNetwork Devices

Compliance

ServiceNow IT Operations Management

SOC 1/2ISO 27001ITIL v4NISTFedRAMP High

ITarian

SOC 2 Type IIISO 27001GDPR

Integrations & coverage

Integrations

ServiceNow IT Operations Management

AWSMicrosoft AzureGoogle CloudDynatraceDatadogSplunkKubernetes

ITarian

Active DirectoryConnectWiseAutotaskComodo SecurityWebhooks

Industries

ServiceNow IT Operations Management

Financial ServicesTelecommunicationsHealthcareRetailPublic SectorBanking+1 more

ITarian

Managed Service Providers (MSPs)IT ServicesSmall BusinessesEducation

Regions

ServiceNow IT Operations Management

Global ServiceNow cloud datacenters

ITarian

Global

Vendor

Company

ServiceNow IT Operations Management

ServiceNow

ITarian

ITarian

Headquarters

ServiceNow IT Operations Management

Santa Clara, California, USA

ITarian

Bloomfield, New Jersey, USA

Company size

ServiceNow IT Operations Management

25,000+

ITarian

201-500

Founded

ServiceNow IT Operations Management

2004

ITarian

2015

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