Compare products
Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.
| Product | Pulseway PSA by Pulseway View product | Syncro PSA by Syncro View product |
|---|---|---|
| Overview | ||
| What it is | Evaluating Pulseway PSA? See how this PSA tool handles time tracking and client project management, where it fits best and which alternatives to compare. | Syncro PSA is a professional services automation & helpdesk platform for MSP service desk management and client billing automation. See features and PSA alternatives. |
| Product type | Integrated Service Desk Ticketing & Time Billing | Professional Services Automation (PSA) & Helpdesk Platform |
| Best for | MSPs, Technology Support Teams | Managed Service Providers (MSPs), IT Services, IT Consulting, System Integrators |
| Pricing | ||
| Pricing model | Contact Vendor | Contact Vendor |
| Free trial | Free trial: yes | Free trial: yes |
| Deployment | ||
| Deployment options | SaaSCloud | SaaSCloud |
| Deployment details | Cloud (SaaS); Mobile App; Cloud SaaS; Mobile app | Cloud SaaS; Cloud SaaS |
| Data residency | US; EU; Global | United States; Australia |
| Key features | ||
| What it offers |
|
|
| Platform & access | ||
| API access | API access: yes | API access: yes |
| Single sign-on (SSO) | SSO: yes | SSO: yes |
| Role-based access (RBAC) | RBAC: yes | RBAC: yes |
| Multi-tenant | Multi-tenant: yes | Multi-tenant: yes |
| Mobile app | Mobile app: yes | Mobile app: yes |
| Supported platforms | Pulseway RMMQuickBooksXeroMobile AppsWeb Portal | Web browsersMobile browsers |
| Compliance | SOC 2 Type IIISO 27001GDPR | SOC 2 Type IIGDPR |
| Integrations & coverage | ||
| Integrations | Pulseway RMMQuickBooksXero | QuickBooks OnlineXeroStripeSyncro RMMPax8Zapier |
| Industries | MSPsTechnology Support Teams | Managed Service Providers (MSPs)IT ServicesIT ConsultingSystem Integrators |
| Regions | GlobalUSEU | Global |
| Vendor | ||
| Company | Pulseway | Syncro |
| Headquarters | Dublin, Ireland | Seattle, Washington, USA |
| Company size | 51-200 | 201-500 |
| Founded | 2011 | 2017 |
Overview
What it is
Pulseway PSA
Evaluating Pulseway PSA? See how this PSA tool handles time tracking and client project management, where it fits best and which alternatives to compare.Syncro PSA
Syncro PSA is a professional services automation & helpdesk platform for MSP service desk management and client billing automation. See features and PSA alternatives.Product type
Pulseway PSA
Integrated Service Desk Ticketing & Time BillingSyncro PSA
Professional Services Automation (PSA) & Helpdesk PlatformBest for
Pulseway PSA
MSPs, Technology Support TeamsSyncro PSA
Managed Service Providers (MSPs), IT Services, IT Consulting, System IntegratorsPricing
Pricing model
Pulseway PSA
Contact VendorSyncro PSA
Contact VendorFree trial
Pulseway PSA
Free trial: yesSyncro PSA
Free trial: yesDeployment
Deployment options
Pulseway PSA
Syncro PSA
Deployment details
Pulseway PSA
Cloud (SaaS); Mobile App; Cloud SaaS; Mobile appSyncro PSA
Cloud SaaS; Cloud SaaSData residency
Pulseway PSA
US; EU; GlobalSyncro PSA
United States; AustraliaKey features
What it offers
Pulseway PSA
- Integrated service desk ticketing
- Automated contract billing
- Time tracking
- Client project management
- IT Service Management
- PSA
- Service Desk
- Ticketing & Billing
Syncro PSA
- Automated ticket lifecycle
- Recurring contract billing
- Technician time tracking
- Customer portal
- SLA management
- Accounting synchronization
- Stripe payments
- MSP service desk management
Platform & access
API access
Pulseway PSA
API access: yesSyncro PSA
API access: yesSingle sign-on (SSO)
Pulseway PSA
SSO: yesSyncro PSA
SSO: yesRole-based access (RBAC)
Pulseway PSA
RBAC: yesSyncro PSA
RBAC: yesMulti-tenant
Pulseway PSA
Multi-tenant: yesSyncro PSA
Multi-tenant: yesMobile app
Pulseway PSA
Mobile app: yesSyncro PSA
Mobile app: yesSupported platforms
Pulseway PSA
Syncro PSA
Compliance
Pulseway PSA
Syncro PSA
Integrations & coverage
Integrations
Pulseway PSA
Syncro PSA
Industries
Pulseway PSA
Syncro PSA
Regions
Pulseway PSA
Syncro PSA
Vendor
Company
Pulseway PSA
PulsewaySyncro PSA
SyncroHeadquarters
Pulseway PSA
Dublin, IrelandSyncro PSA
Seattle, Washington, USACompany size
Pulseway PSA
51-200Syncro PSA
201-500Founded
Pulseway PSA
2011Syncro PSA
2017