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Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.

Pulseway PSASuperOps2 of 3 products
Pulseway logo

Pulseway PSA

by Pulseway

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SuperOps logo

SuperOps

by SuperOps

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Overview

What it is

Pulseway PSA

Evaluating Pulseway PSA? See how this PSA tool handles time tracking and client project management, where it fits best and which alternatives to compare.

SuperOps

SuperOps: remote monitoring and management, patch management and scripting and automation. Built for client billing and endpoint management. Compare PSA alternatives.

Product type

Pulseway PSA

Integrated Service Desk Ticketing & Time Billing

SuperOps

Unified PSA-RMM Platform for MSPs and IT Teams

Best for

Pulseway PSA

MSPs, Technology Support Teams

SuperOps

MSPs, IT Service Providers, Internal IT Teams, SMBs, Education

Pricing

Pricing model

Pulseway PSA

Contact Vendor

SuperOps

Contact Vendor

Free trial

Pulseway PSA

Free trial: yes

SuperOps

Free trial: yes

Deployment

Deployment options

Pulseway PSA

SaaSCloud

SuperOps

SaaSCloud

Deployment details

Pulseway PSA

Cloud (SaaS); Mobile App; Cloud SaaS; Mobile app

SuperOps

Cloud (SaaS); SaaS

Data residency

Pulseway PSA

US; EU; Global

SuperOps

Key features

What it offers

Pulseway PSA

  • Integrated service desk ticketing
  • Automated contract billing
  • Time tracking
  • Client project management
  • IT Service Management
  • PSA
  • Service Desk
  • Ticketing & Billing

SuperOps

  • Remote monitoring and management
  • Patch management
  • Scripting and automation
  • Ticketing and SLAs
  • Contracts and billing
  • IT documentation
  • Network monitoring
  • AI agents and ticket summaries

Platform & access

API access

Pulseway PSA

API access: yes

SuperOps

API access: yes

Single sign-on (SSO)

Pulseway PSA

SSO: yes

SuperOps

SSO: yes

Role-based access (RBAC)

Pulseway PSA

RBAC: yes

SuperOps

RBAC: yes

Multi-tenant

Pulseway PSA

Multi-tenant: yes

SuperOps

Multi-tenant: yes

Mobile app

Pulseway PSA

Mobile app: yes

SuperOps

Mobile app: yes

Supported platforms

Pulseway PSA

Pulseway RMMQuickBooksXeroMobile AppsWeb Portal

SuperOps

WindowsmacOSLinuxiOSAndroid

Compliance

Pulseway PSA

SOC 2 Type IIISO 27001GDPR

SuperOps

SOC 2 Type IIGDPR

Integrations & coverage

Integrations

Pulseway PSA

Pulseway RMMQuickBooksXero

SuperOps

Microsoft 365QuickBooksXeroBitdefenderSentinelOneHuntressAcronisDropsuite+4 more

Industries

Pulseway PSA

MSPsTechnology Support Teams

SuperOps

MSPsIT Service ProvidersInternal IT TeamsSMBsEducation

Regions

Pulseway PSA

GlobalUSEU

SuperOps

Global

Vendor

Company

Pulseway PSA

Pulseway

SuperOps

SuperOps

Headquarters

Pulseway PSA

Dublin, Ireland

SuperOps

Chennai, India

Company size

Pulseway PSA

51-200

SuperOps

201-500

Founded

Pulseway PSA

2011

SuperOps

2020

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