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Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.
| Product | N-able MSP Manager by N-able View product | Syncro PSA by Syncro View product |
|---|---|---|
| Overview | ||
| What it is | Evaluating N-able MSP Manager? See how this PSA tool handles service desk ticketing and automated contract billing, where it fits best and which alternatives to compare. | Syncro PSA is a professional services automation & helpdesk platform for MSP service desk management and client billing automation. See features and PSA alternatives. |
| Product type | Cloud Service Desk & Automated Billing | Professional Services Automation (PSA) & Helpdesk Platform |
| Best for | MSPs, IT Teams, IT Support Organizations | Managed Service Providers (MSPs), IT Services, IT Consulting, System Integrators |
| Pricing | ||
| Pricing model | Contact Vendor | Contact Vendor |
| Free trial | Free trial: yes | Free trial: yes |
| Deployment | ||
| Deployment options | SaaSCloud | SaaSCloud |
| Deployment details | Cloud (SaaS); Mobile App; Cloud SaaS; iOS & Android app | Cloud SaaS; Cloud SaaS |
| Data residency | Global; US; EU | United States; Australia |
| Key features | ||
| What it offers |
|
|
| Platform & access | ||
| API access | API access: yes | API access: yes |
| Single sign-on (SSO) | SSO: yes | SSO: yes |
| Role-based access (RBAC) | RBAC: yes | RBAC: yes |
| Multi-tenant | Multi-tenant: yes | Multi-tenant: yes |
| Mobile app | Mobile app: yes | Mobile app: yes |
| Supported platforms | Service desk ticketingBillingCustomer accounts | Web browsersMobile browsers |
| Compliance | SOC 2GDPR | SOC 2 Type IIGDPR |
| Integrations & coverage | ||
| Integrations | N-able N-centralN-sightQuickBooks | QuickBooks OnlineXeroStripeSyncro RMMPax8Zapier |
| Industries | MSPsIT TeamsIT Support Organizations | Managed Service Providers (MSPs)IT ServicesIT ConsultingSystem Integrators |
| Regions | Global | Global |
| Vendor | ||
| Company | N-able | Syncro |
| Headquarters | Burlington, Massachusetts, USA | Seattle, Washington, USA |
| Company size | 2,000+ | 201-500 |
| Founded | 2000 | 2017 |
Overview
What it is
N-able MSP Manager
Evaluating N-able MSP Manager? See how this PSA tool handles service desk ticketing and automated contract billing, where it fits best and which alternatives to compare.Syncro PSA
Syncro PSA is a professional services automation & helpdesk platform for MSP service desk management and client billing automation. See features and PSA alternatives.Product type
N-able MSP Manager
Cloud Service Desk & Automated BillingSyncro PSA
Professional Services Automation (PSA) & Helpdesk PlatformBest for
N-able MSP Manager
MSPs, IT Teams, IT Support OrganizationsSyncro PSA
Managed Service Providers (MSPs), IT Services, IT Consulting, System IntegratorsPricing
Pricing model
N-able MSP Manager
Contact VendorSyncro PSA
Contact VendorFree trial
N-able MSP Manager
Free trial: yesSyncro PSA
Free trial: yesDeployment
Deployment options
N-able MSP Manager
Syncro PSA
Deployment details
N-able MSP Manager
Cloud (SaaS); Mobile App; Cloud SaaS; iOS & Android appSyncro PSA
Cloud SaaS; Cloud SaaSData residency
N-able MSP Manager
Global; US; EUSyncro PSA
United States; AustraliaKey features
What it offers
N-able MSP Manager
- Service desk ticketing
- Automated contract billing
- Mobile service management
- Time and expense tracking
- PSA
- Remote Monitoring and Management
Syncro PSA
- Automated ticket lifecycle
- Recurring contract billing
- Technician time tracking
- Customer portal
- SLA management
- Accounting synchronization
- Stripe payments
- MSP service desk management
Platform & access
API access
N-able MSP Manager
API access: yesSyncro PSA
API access: yesSingle sign-on (SSO)
N-able MSP Manager
SSO: yesSyncro PSA
SSO: yesRole-based access (RBAC)
N-able MSP Manager
RBAC: yesSyncro PSA
RBAC: yesMulti-tenant
N-able MSP Manager
Multi-tenant: yesSyncro PSA
Multi-tenant: yesMobile app
N-able MSP Manager
Mobile app: yesSyncro PSA
Mobile app: yesSupported platforms
N-able MSP Manager
Syncro PSA
Compliance
N-able MSP Manager
Syncro PSA
Integrations & coverage
Integrations
N-able MSP Manager
Syncro PSA
Industries
N-able MSP Manager
Syncro PSA
Regions
N-able MSP Manager
Syncro PSA
Vendor
Company
N-able MSP Manager
N-ableSyncro PSA
SyncroHeadquarters
N-able MSP Manager
Burlington, Massachusetts, USASyncro PSA
Seattle, Washington, USACompany size
N-able MSP Manager
2,000+Syncro PSA
201-500Founded
N-able MSP Manager
2000Syncro PSA
2017