Compare products
Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.
| Product | Liongard Roar by Liongard View product | Zendesk Guide by Zendesk View product |
|---|---|---|
| Overview | ||
| What it is | Liongard Roar by Liongard: PSA ticketing. Ideal for attack surface monitoring for MSPs. Deployment: cloud. See how it compares with top IT Asset Management alternatives. | Zendesk Guide is an AI-Powered customer self-service & enterprise knowledge base for customer self-service help center. See features and IT Documentation alternatives. |
| Product type | Automated Attack Surface & Configuration Audit | AI-Powered Customer Self-Service & Enterprise Knowledge Base |
| Best for | Managed Service Providers (MSPs), IT Departments, MSPs, Corporate IT Departments, MSSPs | Customer Service, Enterprise IT, E-Commerce, SaaS, Healthcare, Retail |
| Pricing | ||
| Pricing model | Contact Vendor | Contact Vendor |
| Free trial | Free trial: yes | Free trial: yes |
| Deployment | ||
| Deployment options | SaaSCloud | SaaSCloud |
| Deployment details | Cloud SaaS; Multi-Tenant; Cloud SaaS Platform | Cloud SaaS; Cloud SaaS |
| Data residency | United States | United States; European Union; Australia; AWS Cloud Infrastructure |
| Key features | ||
| What it offers |
|
|
| Platform & access | ||
| API access | API access: yes | API access: yes |
| Single sign-on (SSO) | SSO: yes | SSO: yes |
| Role-based access (RBAC) | RBAC: yes | RBAC: yes |
| Multi-tenant | Multi-tenant: yes | Multi-tenant: yes |
| Mobile app | Mobile app: no | Mobile app: yes |
| Supported platforms | Multi-tenant cloud assetsNetwork assetsEndpoint assets | Customer Help CentersInternal IT WikisSupport Agent Workspaces |
| Compliance | SOC 2 Type II | SOC 2 Type IIISO 27001GDPRHIPAAPCI-DSS |
| Integrations & coverage | ||
| Integrations | Microsoft 365Active DirectoryAzureCisco MerakiSonicWall | Zendesk SupportZendesk ChatSlackMicrosoft TeamsGoogle AnalyticsSalesforce |
| Industries | Managed Service Providers (MSPs)IT DepartmentsMSPsCorporate IT DepartmentsMSSPs | Customer ServiceEnterprise ITE-CommerceSaaSHealthcareRetail |
| Regions | Global | Global |
| Vendor | ||
| Company | Liongard | Zendesk |
| Headquarters | Houston, Texas, USA | San Francisco, California, USA |
| Company size | 201-500 | 5,000+ |
| Founded | 2015 | 2007 |
Overview
What it is
Liongard Roar
Liongard Roar by Liongard: PSA ticketing. Ideal for attack surface monitoring for MSPs. Deployment: cloud. See how it compares with top IT Asset Management alternatives.Zendesk Guide
Zendesk Guide is an AI-Powered customer self-service & enterprise knowledge base for customer self-service help center. See features and IT Documentation alternatives.Product type
Liongard Roar
Automated Attack Surface & Configuration AuditZendesk Guide
AI-Powered Customer Self-Service & Enterprise Knowledge BaseBest for
Liongard Roar
Managed Service Providers (MSPs), IT Departments, MSPs, Corporate IT Departments, MSSPsZendesk Guide
Customer Service, Enterprise IT, E-Commerce, SaaS, Healthcare, RetailPricing
Pricing model
Liongard Roar
Contact VendorZendesk Guide
Contact VendorFree trial
Liongard Roar
Free trial: yesZendesk Guide
Free trial: yesDeployment
Deployment options
Liongard Roar
SaaSCloud
Zendesk Guide
SaaSCloud
Deployment details
Liongard Roar
Cloud SaaS; Multi-Tenant; Cloud SaaS PlatformZendesk Guide
Cloud SaaS; Cloud SaaSData residency
Liongard Roar
United StatesZendesk Guide
United States; European Union; Australia; AWS Cloud InfrastructureKey features
What it offers
Liongard Roar
- Automated configuration inspection
- Cross-stack attack surface audit
- Actionable alert triggers
- Change drift tracking
- PSA ticketing
- Attack surface monitoring for MSPs
- Proactive vulnerability discovery
Zendesk Guide
- Collaborative WYSIWYG editor
- AI Answer Bot self-service deflection
- Content Cues knowledge gap analysis
- Multi-language translation
- Granular permissions
- Customer self-service help center
- Internal IT knowledge base
- AI ticket deflection
Platform & access
API access
Liongard Roar
API access: yesZendesk Guide
API access: yesSingle sign-on (SSO)
Liongard Roar
SSO: yesZendesk Guide
SSO: yesRole-based access (RBAC)
Liongard Roar
RBAC: yesZendesk Guide
RBAC: yesMulti-tenant
Liongard Roar
Multi-tenant: yesZendesk Guide
Multi-tenant: yesMobile app
Liongard Roar
Mobile app: noZendesk Guide
Mobile app: yesSupported platforms
Liongard Roar
Multi-tenant cloud assetsNetwork assetsEndpoint assets
Zendesk Guide
Customer Help CentersInternal IT WikisSupport Agent Workspaces
Compliance
Liongard Roar
SOC 2 Type II
Zendesk Guide
SOC 2 Type IIISO 27001GDPRHIPAAPCI-DSS
Integrations & coverage
Integrations
Liongard Roar
Microsoft 365Active DirectoryAzureCisco MerakiSonicWall
Zendesk Guide
Zendesk SupportZendesk ChatSlackMicrosoft TeamsGoogle AnalyticsSalesforce
Industries
Liongard Roar
Managed Service Providers (MSPs)IT DepartmentsMSPsCorporate IT DepartmentsMSSPs
Zendesk Guide
Customer ServiceEnterprise ITE-CommerceSaaSHealthcareRetail
Regions
Liongard Roar
Global
Zendesk Guide
Global
Vendor
Company
Liongard Roar
LiongardZendesk Guide
ZendeskHeadquarters
Liongard Roar
Houston, Texas, USAZendesk Guide
San Francisco, California, USACompany size
Liongard Roar
201-500Zendesk Guide
5,000+Founded
Liongard Roar
2015Zendesk Guide
2007