Compare products
Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.
| Product | Kaseya BMS by Kaseya View product | Syncro PSA by Syncro View product |
|---|---|---|
| Overview | ||
| What it is | Free trial available. Kaseya BMS by Kaseya offers ticket management and contract billing. Compare features, use cases and leading IT Service Management alternatives. | Syncro PSA is a professional services automation & helpdesk platform for MSP service desk management and client billing automation. See features and PSA alternatives. |
| Product type | Professional Services Automation Platform | Professional Services Automation (PSA) & Helpdesk Platform |
| Best for | MSPs, IT Service Providers, IT Service Companies | Managed Service Providers (MSPs), IT Services, IT Consulting, System Integrators |
| Pricing | ||
| Pricing model | Contact Vendor | Contact Vendor |
| Free trial | Free trial: yes | Free trial: yes |
| Deployment | ||
| Deployment options | SaaSCloud | SaaSCloud |
| Deployment details | Cloud (SaaS); Multi-tenant cloud SaaS | Cloud SaaS; Cloud SaaS |
| Data residency | US; EU; APAC | United States; Australia |
| Key features | ||
| What it offers |
|
|
| Platform & access | ||
| API access | API access: yes | API access: yes |
| Single sign-on (SSO) | SSO: yes | SSO: yes |
| Role-based access (RBAC) | RBAC: yes | RBAC: yes |
| Multi-tenant | Multi-tenant: yes | Multi-tenant: yes |
| Mobile app | Mobile app: no | Mobile app: yes |
| Supported platforms | IT service managementTicketingBilling | Web browsersMobile browsers |
| Compliance | SOC 2GDPR | SOC 2 Type IIGDPR |
| Integrations & coverage | ||
| Integrations | Kaseya VSAIT GlueQuickBooksXero | QuickBooks OnlineXeroStripeSyncro RMMPax8Zapier |
| Industries | MSPsIT Service ProvidersIT Service Companies | Managed Service Providers (MSPs)IT ServicesIT ConsultingSystem Integrators |
| Regions | Global | Global |
| Vendor | ||
| Company | Kaseya | Syncro |
| Headquarters | Miami, Florida, USA | Seattle, Washington, USA |
| Company size | 5,000+ | 201-500 |
| Founded | 2000 | 2017 |
Overview
What it is
Kaseya BMS
Free trial available. Kaseya BMS by Kaseya offers ticket management and contract billing. Compare features, use cases and leading IT Service Management alternatives.Syncro PSA
Syncro PSA is a professional services automation & helpdesk platform for MSP service desk management and client billing automation. See features and PSA alternatives.Product type
Kaseya BMS
Professional Services Automation PlatformSyncro PSA
Professional Services Automation (PSA) & Helpdesk PlatformBest for
Kaseya BMS
MSPs, IT Service Providers, IT Service CompaniesSyncro PSA
Managed Service Providers (MSPs), IT Services, IT Consulting, System IntegratorsPricing
Pricing model
Kaseya BMS
Contact VendorSyncro PSA
Contact VendorFree trial
Kaseya BMS
Free trial: yesSyncro PSA
Free trial: yesDeployment
Deployment options
Kaseya BMS
Syncro PSA
Deployment details
Kaseya BMS
Cloud (SaaS); Multi-tenant cloud SaaSSyncro PSA
Cloud SaaS; Cloud SaaSData residency
Kaseya BMS
US; EU; APACSyncro PSA
United States; AustraliaKey features
What it offers
Kaseya BMS
- Ticket management
- Contract billing
- Time tracking
- Project management
- Customer portal
- CRM
- PSA
- IT Service Management
Syncro PSA
- Automated ticket lifecycle
- Recurring contract billing
- Technician time tracking
- Customer portal
- SLA management
- Accounting synchronization
- Stripe payments
- MSP service desk management
Platform & access
API access
Kaseya BMS
API access: yesSyncro PSA
API access: yesSingle sign-on (SSO)
Kaseya BMS
SSO: yesSyncro PSA
SSO: yesRole-based access (RBAC)
Kaseya BMS
RBAC: yesSyncro PSA
RBAC: yesMulti-tenant
Kaseya BMS
Multi-tenant: yesSyncro PSA
Multi-tenant: yesMobile app
Kaseya BMS
Mobile app: noSyncro PSA
Mobile app: yesSupported platforms
Kaseya BMS
Syncro PSA
Compliance
Kaseya BMS
Syncro PSA
Integrations & coverage
Integrations
Kaseya BMS
Syncro PSA
Industries
Kaseya BMS
Syncro PSA
Regions
Kaseya BMS
Syncro PSA
Vendor
Company
Kaseya BMS
KaseyaSyncro PSA
SyncroHeadquarters
Kaseya BMS
Miami, Florida, USASyncro PSA
Seattle, Washington, USACompany size
Kaseya BMS
5,000+Syncro PSA
201-500Founded
Kaseya BMS
2000Syncro PSA
2017